I bought some bits for my my boyfriend but realised when I'd placed the order there was an issue. They say on their website that you can email or contact them on social media. I sent two messages on F... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I quite like their stuff, but only ever buy if it’s reduced. What really let’s them down is poor quality of stitching. I’ve just bought 3 prs of shorts, all of which have very poor sewing machine work... Zobacz więcej
The positive comments I read here are, in my opinion, from people who have not known the Bench brand for a long time. I wore this brand back when I had the original Bench sent to me from Germany. It w... Zobacz więcej
I had a mixed experience with Bench. The quality of their products is generally good, with quick delivery times too. However, I had issues with a second order being canceled due to being out of stock,... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It all started in Manchester in the late 80s, a time of thriving youth subculture Skateboarding and BMXing were on the rise and the ‘Madchester’ music scene was about to take the world by storm. Bench was at the very heart of this energetic, exciting time, taking its inspiration from the people around it to make relevant clothing built for the urban world they lived in. From our humble beginnings to our global status, we’ve stayed relevant and true by constantly striving to create innovative and fashionable product inspired by real people and the real lives they lead. We will be ever present at music festivals, clubs and events worldwide and live within content creators on video sharing and streaming platforms, bringing the dynamic Bench energy to our people in their moments. Featured on your favourite celebs and influencers + exciting new technology to make Bench more accessible to like-minded people around the world. our brand is about to grow up with youth still at its very heart. This relaunch isn’t a comeback statement but an innovation statement, redefining original design and personality of the UK’s first authentic streetwear brand.
Dane kontaktowe
Studio 18, 18 Hilton Street, Floor 2, M11FR, Manchester, Zjednoczone Królestwo
- Hello@Bench.support
- bench.co.uk
3,0
Średnia
434 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 20% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They send the item around two weeks and…
They send the item around two weeks and now I send it back and they still didn’t send me the refund the service it’s hurrible
2 stycznia 2024
Lighter in parcel
Jacket itself was fine but inside the parcel alongside my jacket was a lighter 😳 makes me wonder if the jacket I received was one someone sent back. Emailed company no response .
10 grudnia 2023
Opinia niezależna
Great choice
Great choice , good value , and excellent service .
Thank you Bench very happy customer . The Jacket was excellent .
20 grudnia 2023
Opinia niezależna
Paid £6.49 for postages
You pay £3 for delivery, return the goods because they are the wrong size it cost you £3.49 to return them, so no goods and it's cost you £6.49 not a good service.
12 grudnia 2023
Opinia niezależna
Damaged goods and poor customer services
I had bought the hoodie as a Christmas gift for my husband who loves Bench clothing. It was delivered quickly but I was really disappointed to it had red marks on the back and on the arm so immediately contacted bench to arrange a return. It took a few days for anyone to reply to my email, they gave me a code to take the parcel back using a ParcelShop. However the code doesn’t work and after trying a couple of Parcelshops I have contacted Bench again. In fact I’ve sent a couple of emails and still no reply! It is a shame that their Customer Services is so poor and the quality of their goods falls below their previous products. I won’t be buying from them again. Fingers crossed someone will eventually answer my email too.
19 grudnia 2023
Opinia niezależna
I order a size 10 LIVIE white belted…
I order a size 10 LIVIE white belted coat and was to big ....I send it back with Evri on 13 December....and I'm still waiting for a refund....I contact bench on email twice but no answer....I contact Evri but nothing telling me to contact my retailer (bench) but no answer....never happened something like this until now.....im very very disappointedabout this ......
13 grudnia 2023
Opinia niezależna
Unfortunately the coat had some sort of…
Unfortunately the coat had some sort of plastic under the lining in one of the arms which made a rusting sound like a child’s scrunchie toy. Most likely a production error but made this jacket unwearable. Item now returned
22 grudnia 2023
Opinia niezależna
Avoid - no support reply
One item was never delivered. Despite 3 emails chasers to their support address, I yet have to receive an answer. Basically took my money and run....
4 grudnia 2023
Opinia niezależna
Very poor customer service
Very poor customer service. Can’t get my refund back for returned item. Awaiting over 11 days and still no refund. No updates given.
My first order and the last one.
12 grudnia 2023
Opinia niezależna
Disappointing
It's been over 2 weeks since I 1st emailed Bench about returning the product and a further 2 emails have been sent within that time to which not one of them has been responded to. Appalling customer services.
26 listopada 2023
Opinia niezależna
Lovely product!
Lovely product,but can't really say much more because it's a Xmas gift 🎁. sorry.
14 listopada 2023
Opinia niezależna
I purchased a Jogger from Bench and it…
I purchased a Jogger from Bench and it was really good.
1 grudnia 2023
Opinia niezależna
I've not received my package
I've not received my package. I've written to customer service and they have not replied and there no number for customer service. Very poor customer service.
9 grudnia 2023
Opinia niezależna
Order has never been received and…
Order has never been received and customer services not replying to my emails, very poor service. Order from them every year and never had any issues until now.
4 grudnia 2023
Opinia niezależna
Amazing thanks
27 listopada 2023
Need to send back and no response due…
Need to send back and no response due to faulty bag
24 listopada 2023
Absolutely gorgeous jacket.
Absolutely gorgeous jacket.
Great service,thanks
16 listopada 2023
Opinia niezależna
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