Beckymetal Recenzje 960

Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely gorgeous gifts. Purchased three suncatchers , two as gifts one for myself. Well packaged and excellent quality. They come from China so delivery dates are longer than normal but if you fact... Zobacz więcej

Oceniono na 1 z 5

You say its "High Quality Metal Art in the UK" but it comes from China. You say its stainless steel but it isn’t, it is very thin tin, which wont last an English winter If I’d have known it wasn't... Zobacz więcej

Oceniono na 5 z 5

Ordered 3 different metal art pieces for birthday gifts. Knowing the parcel would come from China, I ordered in Feb for May birthdays. However, they arrived within a couple of weeks. The metal items... Zobacz więcej

Oceniono na 5 z 5

My order was for my daughter in law who is very difficult to buy for, She absolutely loved it! Ordering was easy and the item arrived within the delivery period. It was well made and the perfect gi... Zobacz więcej

Informacje dotyczące firmy

  1. Diler przedmiotów metalowych

Napisane przez firmę

Welcome to Beckymetal! At Beckymetal, we are passionate about transforming raw metal into exquisite works of art. Our passion for metal craftsmanship has led us on a creative journey to curate a stunning collection of metal decorations that bring elegance, sophistication, and character to any environment.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

960 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 52% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

10 Emails NO REPLY AVOID AVOID

9 emails no reply

Firstly the company is underhand and sneaky as you would truly believe it’s a UK company but it’s not - it’s in China. Tried to cancel my order immediately after placing it when I discovered it was a China based company but no reply. Then I got the ‘it’s been despatched’ email. 4 weeks to get here and half of the weather vane is missing so I can’t use it for anything as I only have an arrow with nothing to point at.

I’ve now messaged 9 times via email and 3 times via Facebook messenger and no reply. I’ve been messaging over the last 10 days so not a Christmas holiday issue.

The company is a disgrace and very very dodgy. DONT ORDER FROM THIS COMPANY - THEY ARE TRADING AS THOUGH IN THE UK AND IS JUST ANOTHER TEMU COMPANY. AT LEAST TEMU HAS A CUSTOMER SERVICE FUNCTION!

23 grudnia 2025
Opinia niezależna
Logo Beckymetal

Odpowiedź od Beckymetal

Dear Susan Beaton,

We are truly sorry to read about your experience and fully understand your frustration. This is certainly not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

Regarding the missing part of your weather vane, this is clearly a packing error on our side. We would like to assure you that a replacement part will be sent to you as soon as possible, so that you can use the product as intended. Our team will prioritise this and arrange shipment promptly.

We are also very sorry that you did not receive timely replies to your emails and messages. Due to a high volume of enquiries and technical issues with our inbox during the holiday period, some messages were unfortunately missed. This is not an excuse, but an explanation, and we are actively improving our response process to prevent this from happening again.

Please contact us again directly at service@beckymetal.com, mentioning your Trustpilot review and order details, so we can immediately confirm the replacement shipment with you.

We appreciate you bringing this to our attention and regret the negative impression this situation has caused. We hope to have the opportunity to resolve this properly for you.

Kind regards,
Beckymetal Team

Oceniono na 1 z 5

two u=items ordered and paid for only…

two u=items ordered and paid for only one delivered and no help with trying to find the other item.the parcel received contained one item only but the company insist both items were delivered.Somehow we have to prove the other item was not received and the co will not accept our word that this soi WOULD STILL LIKE TORECEIVE THE german shepherd dog window plaque ordered or get my money back!!!

15 grudnia 2025
Opinia niezależna
Logo Beckymetal

Odpowiedź od Beckymetal

Dear Mr Harris,

Thank you for your feedback. We are very sorry for the confusion and inconvenience this situation has caused.

After reviewing your case again, we can confirm that a replacement for the missing German Shepherd dog window plaque has already been arranged. The replacement will be sent to the original delivery address.

We sincerely apologise if our earlier communication caused frustration or gave the impression that your concern was not taken seriously. That was never our intention, and we appreciate your patience while this was being clarified.

If you have any further questions or need additional assistance, please feel free to contact us at service@beckymetal.com and we will be happy to help.

Kind regards,
The Beckymetal Team

Oceniono na 5 z 5

Lovely product

Lovely product, received many compliments. Purchased two for myself and because third was free ordered another one daughter. When I realised it was coming from china, I was apprehensive about quality, but no need. They are amazing. Delivery was a little long, but this was mentioned when ordering and came well within the time quoted

2 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Buyer aware.

Update.
No success in cancelling order. It did arrive well packaged. No return address to send it back too.
They were not a staine glass (as described), they were covered with a plastic covering. Would not buy again
Had to put one star to write a review.
Put in order 31 dec 25 . Sent email to cancel the order 1st Jan 26 before it was was processed and shipped . Received an email 2nd Jan to say part of the order shipped .
Finally got an acknowledgement about cancellation my order on 5th Jan, asking me to have a rethink about cancelling my order and offered me £5 for the delay.. I replied confirming I wanted to cancel my order.
6th Jan received an email to say second part of my order had been shipped. Once again replied explaining I had cancelled the order on 1st Jan.
Question!, why did they send the rest of the order clearly knowing I had cancelled it.
Only contact is an amail address. No address or other contact details no registered company details.

2 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

An honest review

Before ordering from this website, I checked the reviews which appeared good and saw that they offered a money back guarantee and free returns so I felt safe to order a suncatcher at £32.99. When the product arrived, I was disappointed in it's quality. It wasn't a stained glass window but a picture(slightly out of focus in places) glued onto glass with someone putting textured squiggly lines on to replicate the metalwork. The colours were not as depicted on the website and light did not shine through.

I emailed them to ask for a refund and they messaged the next day and offered me £3 and said I didn't need to return the item. Obviously I refused so the next day I had an offer for £8. The following day they increased it to £13 and when I was still demanding a full refund they suggested I chose an alternative item from their website. Their best offer was £20 which I decided to accept. Despite appearances, this is not a UK company but Chinese. Do not expect to get a full refund if you're not happy with the product. On a positive note, they always responded to my emails the next day.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

First time using this company

First time using this company. Had a great experience great choice of products all rescannable priced. Easy process ordering and products came in good time before Christmas. Happy with the product we ordered and given as a present at Christmas. Would definitely use again and recommend to others out there.

11 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

POOR

Poor quality Junk ,didnt realise it was coming from China !
Took weeks to arrive ,website misleading, wouldn't reccomend or use again .

16 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

I am so very pleased with my purchase

I am so very pleased with my purchase. I bought a Celtic Knot Clover Sun Catcher Decoration Stained Glass Window Hanging. It is beautiful.
I bought it as a Secret Santa for one of my Granddaughters. She loves it. It was really good value for money. I gave it 4 stars because it took a long time to arrive, and there was no communication on delivery.

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Lovely item

Lovely item, good quality and colours as seen on description. Well wrapped for despatch and got to UK safely from China. Will purchase again in 2026 for a summer themed sun catcher. Very pleased

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Utterly disappointing

I ordered a gift as a Christmas present on 2nd December. On 9th I received an email to say it was at a local depot for delivery. I chased it on 18th and it took two days to get a response that it was still at depot. It arrived today 27th December. Very disappointing. Very poor service. No communication that was meaningful. AVOID

27 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

A pretty colourful window hanger

A pretty seemingly delicate colourful window hanger which is quite sturdy mage ometal and glass that lets the sunlight, when we have any, to light up to show the colourful leaves of this tree of life. I got it for a friend who adores it. I ordered three different ones and all were really lovely , well packed and all intact. They are perfect for presents, and I have one of a black cat that is lovely. Thank you

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I lost my dog around 7 weeks ago and…

I lost my dog around 7 weeks ago and was heartbroken ,I ordered a cocker spaniel weather vain and a plant hanger ,to say I'm pleased with them is an understatement, they are beautiful and I was lucky enough to get 2 more plant hangers from my son ,will definitely be ordering more bits from this company, heart felt thanks

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Very impressed

Really impressed with the service and quality of the product - sewing machine sun catcher. Would certainly consider using Beckymetal again. Received the item exactly 14 days from date of order and was able to trace it's progress from despatch to delivery.

17 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

This is a scam chinise based company

This is a scam chinise based company
Orderd (Order No BE54015) six weeks ago ... Money cahed. Nothing arrived. Getting little track contacing them. Now trying to cancel and getting a refund ... Getting no where .... avoid, avoid , avoid

10 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

Beware, its Chinese

From reading the website I thought I was actualy getting something that was made and crafted in the UK, wrong! it is being shipped from China and slowly at that. Pretty sure I know the quality of what will turn up now, disappointing !

24 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered a suncatcher on the 1st of…

I ordered a suncatcher on the 1st of December & like many it still hasn't arrived! I have tried to contact them via Facebook & email, with no response at all! Very very disappointing, & i'm starting to think i've been scammed, by reading the other reviews on here.

24 grudnia 2025
Opinia niezależna

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