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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not trust this company. Avoid at all costs. I originally ordered 18" extensions. They were too short. Exchanged for the 22" extensions for an additional charge of $25. The whole process from orderi... Zobacz więcej

Oceniono na 5 z 5

I placed an order earlier this month for clip in extensions hoping it would look as natural as possible so I can wear on my wedding day in just a few short weeks. When I received my bebonias, they... Zobacz więcej

Oceniono na 5 z 5

I was very satisfied with the customer service. I am based in Germany, and my request was handled within two days, which was very fast. I needed to change my order because I accidentally placed it inc... Zobacz więcej

Oceniono na 5 z 5

I absolutely love the communication emails I receive throughout the process of ordering the hair. The websites go in depth about the hair you will recover and have very helpful pictures and videos tha... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca przedłużeń włosów

Napisane przez firmę

Bebonia™ creates luxury curly hair extensions that are easy to install, ethically sourced, and guaranteed to be your perfect match. We offer three different types of extensions: curly clip-ins, slip-ons, and drawstring ponytails. Our curly extensions come in a variety of lengths, colors, and weights.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

108 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 55% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Do not trust this company

Do not trust this company. Avoid at all costs. I originally ordered 18" extensions. They were too short. Exchanged for the 22" extensions for an additional charge of $25. The whole process from ordering to exchanging to receiving the 22" extensions took two months! When I received the 22" extensions, I was so disgusted with the lack of customer service and no phone number available that I immediately returned them. After two weeks waiting for my refund, I get an email that I've been refunded $25! Um what? That was just for the exchange, I still have not been refunded the original purchase price (minus shipping/handling). This company is shady! I will give them a few business days to make this right before I contact my bank. Thankfully I kept the entire process documented.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I placed an order earlier this month…

I placed an order earlier this month for clip in extensions hoping it would look as natural as possible so I can wear on my wedding day in just a few short weeks. When I received my bebonias, they were perfectly packaged and actually matched my color. I ordered the Ash blonde, 16”, ringlets. Because I was going more for getting length, I made the mistake by opening the sealed part of the bag first so I couldn’t return /exchange. HOWEVER, I loved them so much and wore them while I waited for my 22”. A week later I received my other length in the mail so by the time they came in, I became a pro at installing them in my hair to achieve my everyday desired look.
I learned to wash/style them thanks to the videos on Bebonias IG page.

I highly recommend these extensions to anyone who is wanting a full/long look.

11 kwietnia 2026
Oceniono na 1 z 5

Not the same

I've been buying the same hair extensions from them since uff I think 2020 or 2021 same kind nothing diffrent and honestly the last two sets I've bought feel diffrent, and the one I just purchased on 3/06/2026 feels fried from the ends. What sucks is that the test strand of course feels and looks good but after pulling out the rest of the hair felt really bad. I think it might be time to part ways and find a new brand for curly hair lately they been bad I dont mind the price increase ik curly hair is hard to come across but add bad quality to the mix its no from me especially when Im buying it ever 4 months.

7 marca 2026
Oceniono na 1 z 5

Extremely thin, sketchy and misleading sales

I was really disappointed with my extensions from this company. When they arrived, I was shocked at how extremely thin they were. My natural hair is already on the thinner side, and there is absolutely no way to make these blend or look right with just one set. What felt especially sketchy was that shortly after they were delivered, I received an email asking, “How’s the volume?” The email then went on to say that most people need TWO sets to achieve the proper volume. Nowhere on the product page or website did it clearly state that the extensions were this thin or that most customers require two sets. It honestly feels like a sales tactic — sell one set for almost $200 knowing it likely won’t be enough, then suggest buying a second set after the fact. If it were clearly stated upfront that most people need to spend nearly $400 to achieve a full look, I think many customers would make a more informed decision before purchasing.
I feel misled and disappointed. Transparency about thickness and realistic volume expectations should be clearly stated on the product page — not revealed in a follow-up email after customers have already paid.

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I was very satisfied with the customer…

I was very satisfied with the customer service. I am based in Germany, and my request was handled within two days, which was very fast. I needed to change my order because I accidentally placed it incorrectly at first, but this was absolutely no problem. Everything worked smoothly and without any complications. Thank you very much for the excellent support — I really appreciate how well everything was handled. I am very happy with the service and already looking forward to receiving my order.

15 lutego 2026
Oceniono na 5 z 5

I LOVE IT…

I absolutely love the communication emails I receive throughout the process of ordering the hair. The websites go in depth about the hair you will recover and have very helpful pictures and videos that ensure you’re not confused on what you’re buying. The quality of the hair is amazing and the color matching blew me away! It’s as if the Bebonia hair came off my own head! The clip ins are invisible and super lightweight, which is a plus for me in maintaining the health of my natural hair. Overall I love the service and will from now on make Bebonia my regular hair provider!💕

3 stycznia 2026
Oceniono na 5 z 5

I’m in love with my spiral set it…

I’m in love with my spiral set it blends so well I’m mostly spiral to the crown ringlet in middle and curly on top. I’m now waiting for the new minis I hope that get minis in spiral and ringlet soon thank you Benonia

10 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

I was ordering every three months to…

I was ordering every three months to replace my extensions . I think their recent price increase is significant and haven’t ordered since . I’m also disappointed they never offered shorter extensions for older woman . After each purchase I had to pay an additional 40.00 dollars for my hair stylist to take off 3 inches . Became unaffordable !

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

Quality curly clip in extensions

Great quality. Received in a relatively short length of time. I've used plenty of straight clip in extensions in my lifetime. But I have only been able to find synthetic in my curl pattern, until I found Bebonia. Now i can have quality, remy hair. I love not having to heat style my hair to match my extensions. The band and clips are sturdy for numerous wears. I like them so much I bought a second set as a back up.

14 grudnia 2025
Oceniono na 1 z 5

extremely poor customer service and quality

Received fake looking, frizzy extensions with a very unnatural curl pattern. Customer service agreed however it was a long process to refund. Even then, they refused to refund the £60 shipping as the money ‘didn’t go to them’. Surely, if you admit the quality is poor, it is on the company to pay back the customer out of pocket. Why should I have to pay £60 for the privilege to receive such bad extensions.

31 października 2025
Opinia niezależna
Oceniono na 1 z 5

Awful quality

Awful quality. Way too thin and not as advertised in the photos and videos. Hair color is inaccurate as well.

23 września 2025
Logo Bebonia

Odpowiedź od Bebonia

We’re so sorry to hear that your extensions didn’t meet your expectations. It’s always our goal to represent our products as accurately as possible, and we truly value your feedback. If the main compartment of your extensions hasn’t been opened, we’d be happy to help with a return or exchange. Please reach out to us at info@bebonia.com, and our team will gladly guide you through the process. Thank you for taking the time to share your experience. We’re always striving to improve and appreciate the opportunity to make things right.

Oceniono na 1 z 5

This is my second time ordering from…

This is my second time ordering from you guys, it’s been two weeks now and I haven’t received my package!

14 października 2025
Logo Bebonia

Odpowiedź od Bebonia

We’re so sorry to hear that your package still hasn’t arrived. We checked on your order and can confirm it has shipped. However, USPS is currently experiencing a delay, which is causing your package to arrive later than expected. We sincerely apologize for the inconvenience. We encourage you to continue monitoring your tracking number for updates. If the tracking doesn’t update or appears stalled, please don’t hesitate to reach out to us at info@bebonia.com so our support team can help.

Oceniono na 5 z 5

fast shipping

fast shipping, great quality

14 października 2025
Logo Bebonia

Odpowiedź od Bebonia

We’re thrilled to hear you loved the fast shipping and quality. Can’t wait to have you back again soon!

Oceniono na 5 z 5

Bebonia is very well at taking care of…

Bebonia is very well at taking care of their customers. I had a problem and it was solved in a few days. I honestly appreciate it so much when a company is so caring! Next to that are their products very very good.

12 października 2025
Logo Bebonia

Odpowiedź od Bebonia

We’re so happy to hear that our team was able to help and that you felt cared for throughout the process. That’s exactly the experience we always hope to create for our customers. We’re also thrilled that you’re loving your Bebonia products too! Your support and appreciation brighten our day.

Oceniono na 1 z 5

Waste of money

I’m really disappointed with the Bebonia lightest blonde spiral extensions. They don’t curl up like they’re advertised to, and they’re extremely difficult to blend with natural hair. Compared to other spiral extension colors, these barely look curly at all, which makes them look very unnatural. Honestly, they were a complete waste of money. They’re delivered YELLOW and you have to tone it out.

25 września 2025
Opinia niezależna
Logo Bebonia

Odpowiedź od Bebonia

We’re truly sorry to hear about your experience. We never want you to feel disappointed with your extensions. We’d really love the chance to help with styling tips and guidance to make sure you can get the best results with your set. Please feel free to reach out to us at info@bebonia.com, and our team will be more than happy to assist you. Thank you for your feedback!

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY!

I bought the 110g ringlet set. I washed the hair and I saw a blueish black residue coming from the hair and that should’ve been my first sign that something was not right, But I continued to wash the hair and style it according to the videos they have and I did the finger coil method. The hair is very stringy and thin and looks NOTHING like what is pictured on their website. When I reached out to customer service I sent them a picture of how the hair looked, first of all it took 3 days to respond back to me and I had to be the one to reach out to ask for an update…Customer representative said how I received the right curl pattern and they advised me to buy another set, what a joke! Now I’m out of 200$. A total scam ! DO NOT BUY from this company. You would think they would look at the pictures I sent them of the hair and notice that the hair set I received looks completely thin and nothing like what they advertised it should look like, and good customer service would make things right and would offer to send me a set since this hair is clearly defective but no they completely ignored my concerns and just wanted me to purchase another set.

1 września 2025
Opinia niezależna
Logo Bebonia

Odpowiedź od Bebonia

Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and that the hair you received did not meet your expectations. That’s never the impression we want to leave. Our Customer Support team will be reaching out to you directly to continue assisting and to make sure your concerns are addressed properly. We’re committed to finding the best resolution for you, and we really appreciate the opportunity to make things right.

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