Beautology Recenzje 

237
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kelly is one of those people who makes you feel comfortable from the very first moment. ❤️ She’s so warm, friendly and genuinely lovely to talk to , you honestly feel like you’re sitting with a frien... Zobacz więcej

Oceniono na 5 z 5

I had a wonderful experience with Adriana ant Beautology and would highly recommend her. She is extremely knowledgeable, professional, patient and kind. She took the time to explain everything clearl... Zobacz więcej

Oceniono na 5 z 5

At Beautology, you can truly feel how well they look after your skin. My aesthetician, Alice, is caring, friendly, and an absolute expert. She always advises me on the best facial treatment for my age... Zobacz więcej

Oceniono na 5 z 5

I had the most amazing facial at Beautology on Saturday, including microneedling, and I’m so impressed with the results already! My skin was only slightly pink afterwards, which settled really quick... Zobacz więcej

Informacje dotyczące firmy

  1. Salon kosmetyczny

Napisane przez firmę

Bristol's leading Skin Care, Laser Hair Removal Clinic and Medi Spa. We have the latest in Face/Neck Lift Treatments along best Diode Hair Removal Lasers. Cryolipolysis - Fat Freezing is now being launched and our Tattoo Removal Treatments are always popular.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

237 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(237)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 82

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great

I had several facial treatments at Beautology with Charlotte through my time. My skin appearance has improved it feels hydrated and radiant. Charlotte is very professional, warm and welcoming and work to a high standard. Her personality makes the appointment enjoyable and relaxing. Will be seeing her again soon.

13 września 2023
Opinia niezależna
Oceniono na 5 z 5

Everyone is fantastic at Beautology and…

Everyone is fantastic at Beautology and I would recommend this company to anyone! Ewelina did my treatments and is amazing with the treatments she provided, I was very happy with the results. I even got a head massage and therapy session whilst enjoying the treatment Ewelina carefully put together to treat the skin pigmentation on my face. Thank-you!

16 września 2023
Opinia niezależna
Oceniono na 5 z 5

Beautology

I had facial treatments done in Beautology with Georgia. She was aware that I have very sensitive skin and initially I was very worried on how these treatments would work, but Georgia had reassured me and explained everything to me in a professional manner. She is very kind and pleasant. For every treatment that I have been with her, I have felt relaxed and have enjoyed the treatment and looking forward to more sessions with her.

14 września 2023
Opinia niezależna
Oceniono na 5 z 5

Thank you Beautology!

I'm currently having a three course facial treatment with Charlotte. She's been very informative about each treatment and has made me feel really relaxed and at ease. I'm very happy with the results I'm seeing so far, and my skin is feeling so smooth and hydrated. Thank you so much Beautology!

9 września 2023
Opinia niezależna
Oceniono na 5 z 5

jelena is so lovely!

i’m having a course of laser hair removal done and am seeing great results! all the staff are so friendly and jelena is so lovely, always explaining aftercare and checking in on me during the treatment.

8 września 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Nothing but great feedback to give; everyone I have had treatments with so far have been great, they are able to keep me at ease and talk me through what’s going on.
Today was the first MyTime session (reduce) with Kitty and was a great experience, she was able to talk me through what was happening and how to get the best results from my treatment. Excited to see what’s to come.

1 września 2023
Opinia niezależna
Oceniono na 5 z 5

Great experience!

I had my first treatment at Beautology with Paulina who was just lovely. She explained everything she was doing and is excellent at what she does. I am very happy with the ‘My Time’ treatment I had and my skin felt so soft and clean afterwards. I will definitely return to have more treatments with Paulina. All the staff were friendly and helpful.

22 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Very quick to take money off you for…

Very quick to take money off you for non existent treatments.
Extremely disappointed with this salon. Had one consultation for a treatment. Woman was very friendly; if a bit hyper and crazy. The 20 plus minutes she was yapping she could have carried out the procedure; reiterating it only takes 5 minutes, however she couldn't fit me in, neither at the time or to prebook at a later date.
Had a second appointment booked in two days later at 10.40. Got a phone call at 10 o'clock on the day before the appointment, saying the appointment couldn't go ahead because the woman I was booked in with wasn't trained to carry out that particular procedure (would have nice to have been told at the time and the receptionist to book the right beautician who is trained for the right procedure). I was already on my way in to the salon when I got the call so decided to go in anyway to try and rearrange. I was told that I need to have another consultation for this latest appointment even tho it was due to go ahead anyway, but now it needed me to come in (again) for a consultation, even tho I'd had a consultation two days previously where the beautician had discussed one procedure then the second one when I brought it up. I ask you: who in their right mind would visit the a salon in 3 attempts to get a procedure done before the procedure is carried out. I explained to the receptionist I'd got a call at 10 saying my appointment couldn't go ahead. No apology was given whatsoever! I asked for my deposit back as to go back for another consultation would mean 3 visits to the salon with no results of a wanted procedure going ahead.
Utterly shocking the incompetence of staff along with the rudeness and disregard of customers; not to mention the lack of apologies for their blunders. Overall staff wasted my time, and their time, and I still didn't get what I was requesting. Such a shame as looking to potentially spend a lot of money and recommend to a couple of family members but will go elsewhere where I am welcomed and can guarantee the work I wish to be carried out will actually take place without three unnecessary visits.

7 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

A really great facial

I booked at the last minute and was accommodated. I received great care. Courteous, professional and pleasant.
Had a great facial and my skin feels great.

25 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

First time experience excellent

The service has been excellent I haven’t been to Beautology before but they have made me very welcome and have accommodated my needs with compassion and professionalism. Thank you

24 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Always love coming to Beautology…

Always love coming to Beautology especially for MYTIME treatments with Georgia. She is always very professional and I consider her to be one of my good friends now. I am 70 in August and thanks to Georgia I receive plenty of compliments about my skin and not looking my age. Thank you beautology always excellent treatment

17 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Ghazala

Ghazala is so professional and experienced in her field of work. I have had two treatments and on both occasions been very pleased with the results. Ghazala takes the time to explain the procedure and what results you can achieve with a future plan.

12 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

worst experience

25 maja 2023
Opinia niezależna
Logo Beautology

Odpowiedź od Beautology

Hi Afifa,

We are unable to find your name on our system. If you could please give the clinic a call we would like to rectify your experience.

Regards,
Beautology

Oceniono na 5 z 5

I had such a great experience at…

I had such a great experience at Beautology today. Charlotte was so professional and explained everything clearly. I was a bit nervous as first time visit for treatment but Charlotte put me at ease and was very kind. Thank you !

30 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Beware and avoid if you value your money!

Beware! Avoid!!! I have lost £300. Cancellation policy is unclear and is not pointed out at time. After you have had the expert ‘sales’ talk you will be conned into a course of treatment which requires a hefty 50% deposit. This is non refundable after 14 days but you are not told! The website leads you to believe you can cancel with at least 48 hours of an appointment- this is not the case. I had a personal issue which meant I could not continue with my booked treatments. Apparently I cancelled less than 24 hours (!) outside of my window (which I was not told about) and now I am fighting to get my £300 back!!!!!! Avoid this salon AT ALL COSTS.

21 czerwca 2023
Opinia niezależna
Logo Beautology

Odpowiedź od Beautology

Dear Sophie,

Thank you for sharing your feedback.

Our cancellation terms are detailed in the T&C's section of the medical form you received. Please note that all prepaid treatments come with a standard 14-day cooling-off period, as indicated in the same form which you acknowledged with your signature.

Your deposit isn't considered lost. It remains applicable towards the specific treatments you've selected or any other services our clinic offers, should you wish to switch. We'd be more than willing to discuss and arrange this with you.

Please remember, our 48-hour notice applies to rescheduling or cancelling appointments, not refunds. With our clinic's busy schedule, this notice ensures that we maintain a high level of service and appointment availability. Late cancellations limit our ability to serve other clients in that time slot, impacting the clinic's overall efficiency. Details on this can be located in the medical agreement you signed.

We require a 50% deposit for our discounted treatment courses to ensure commitment and continuity of sessions. This not only helps us manage and allocate resources efficiently but also secures your discounted rate for the entire course. If clients were to pay session by session, we wouldn’t be able to offer the same discounted rate. For those who prefer flexibility, session-by-session payment is available at the standard rate. This policy helps us maintain the highest quality of service while offering valuable discounts to our committed clients.

We would love to get you booked in for your remaining sessions. Please give us a call and we will arrange this for you.

Warm regards,
Beautology

Oceniono na 5 z 5

Love coming into see Kitty

Love coming into see kitty she's always so professional and tells me what is happening and the benefits. She is so friendly and chatty just feel like I'm chatting to a friend. I would definitely recommend!!

19 czerwca 2023
Opinia niezależna

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