They sent me a video of my order being packed. Such a unique and personal touch. The new packing videos they do should be even better as the service they used fixed some bugs since (screen orientati... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
BearHugs is the most gorgeous company! Faye, it’s owner, has worked so hard over the years to create this beautiful concept of sending a bear hug and has been my go to for ordering thinking of you pac... Zobacz więcej
Reakcja na opinię
My daughter suffers with mental health and loss of her daughter,I found those site and sent her a gift,she was delighted to recieve it.The lady that owns it shows good customer care and checks in with... Zobacz więcej
Reakcja na opinię
Lovely selection of gifts. Individual and unique present. Good value for money. Packed in a really attractive way. Great customer service and efficient delivery. Used before and will use again. Thank... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Send a thoughtful "hug in a box" gift by post. Whether it's Thinking Of You, Get Well Soon, Happy Birthday, Here For You or Just Because, BearHugs offers a range of gift boxes with a fully customisable personal touch. Corporate gifting services also available.
Dane kontaktowe
372 Langsett Road, S6 2UG, Sheffield, Zjednoczone Królestwo
- hello@bearhugsgifts.com
- bearhugsgifts.com
4,9
Doskonała
217 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always love ordering from Bear Hugs
Always love ordering from Bear Hugs - I love that you can build your own customized box too and there are so many lovely things to choose from. They are always so well received and really brighten people’s day xxx
15 października 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thanks so much for leaving this lovely review, Zoë! Makes us really happy to hear that you enjoy using our build your own gift box option and it's the best to hear that the gifts you sent have been well received :) Thank you again for thinking of us 🤍
Great
Easy to shop. Communication was excellent, box arrived on time and was perfect
17 października 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to write a review for us, Allison. Really happy that it was easy to order your hug in a box - we loved helping you send it! Thank you again for thinking of us 🤍
Beautiful gift with thoughtful and kind customer service
The website was so easy to use, selecting items to make up my own gift from such a lovely range. Packaging and posting was very efficient and their customer service was excellent with thoughtful and kind communications. I’m so happy with this service I would highly recommend to anyone.
7 października 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for leaving this lovely review, Claire. We're so happy to have been able to help you send a hug and are really pleased you were happy with the service you received. Thank you again for thinking of us 🤍
Easy to order and amazing beautiful gifts
Lovely selection of thoughtful gifts and efficient delivery
10 lipca 2025
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this lovely review, Corrie. Really happy to hear that you were pleased with your hug in a box gift and the process of ordering it 🤍
Great idea for gifts
Gift was really appreciated. Quick delivery and a great range of gifts to choose from
15 września 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
So glad to hear your hug in a box went down well, Liz! Thank you so much for thinking of us and for taking the time to leave this lovely review 🤍
My friend is having a really tough…
My friend is having a really tough time… thank you the items I selected were much appreciated
6 września 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
So sorry to hear that your friend is having such a difficult time, Jane. It means a lot that you'd trust to help you send a hug to them. Thank you for thinking of us and for taking the time to leave this review 🤍
A very well received gift
A very well received gift. Nicely presented and arrived on time. Thank you.
5 czerwca 2025
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this lovely feedback, Helen. Over the moon to hear your hug in a box was well received. Thank you again for thinking of us 🤍
A hug from afar
I live in France, since Brexit it was getting increasingly difficult to get parcels to the UK. As I wanted to keep on sending care packages to my UK-based friend without having to pay more on delivery than on parcel content or to expose my friend to prohibitive custom fees, I choose BearHug. I'm glad I did, the items are of great quality, well-packed and lovely! It is really a hug from afar!
20 sierpnia 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
We're so happy we could help you reach out to your UK based friend, Elizabeth. Thank you so much for thinking of us and for taking the time to leave this lovely review 🤍
Great experience
Both the product and customer service are so wholesome! The recipient of my bear hug loved it. Thank you :)
12 sierpnia 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Over the moon to hear you were happy with both our gifts and the service you received, Irena. Amazing news to hear that your hug in a box went down well with your recipient :) Thank you so much for thinking of us and for taking the time to leave this review 🤍
Super as always!
Bear Hugs gifts are always so well received! They’re my ‘go to’ for a little pick me up. They’re packaged beautifully and always ah an efficient service.
18 sierpnia 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave such a lovely review, Laura! It's a pleasure to help you send pick me up gifts. Thank you for thinking of us and for your ongoing support 🤍
The best gift ever!
The best gift ever!
I use this company all the time and everyone I send a ‘hug’ to loves it from the gifts themselves to the gorgeous packaging.
5 maja 2025
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Always makes us smile to send a hug for you, Lynne! Thank you for thinking of us 🤍
Lovely gifts and excellent customer…
Lovely gifts and excellent customer service, thank you.
22 lipca 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this lovely review - it means a lot to hear that you were happy with both our gifts and customer service 🤍
This is the 2nd time I have used this…
This is the 2nd time I have used this Company the quality of the products is excellent and certainly brought a smile to the receiptian. They are beautifully presented. I only have one suggestion that the address box needs an extra line as I was not able to fit the full address details in. The problem was solved very quickly by their customer service. I fully recommend this company to spread some cheer to your friends and family
16 czerwca 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for this valuable feedback. Over the moon to hear that your hug in a box went down well. We'll absolutely look into what could have caused the address box to not have enough room to fit the full address in 🤍
This gift was delivered two weeks late
3 marca 2025
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Hi Linda, I'm so sorry to hear that you felt your order was delivered late. I've just taken a look into this and can see that you placed your order in the couple of weeks we closed while I took some maternity leave after the arrival of my baby. We had an announcement banner live at the top of our website at the time you placed your order explaining that all orders placed while we were closed would be dispatched as soon as we reopened. On all of our product pages, we popped a little box up which stated the earliest arrival date of gifts. We also sent an email to everyone who placed an order in this time to make sure it was clear that it would take a little longer than usual for hugs to arrive. I'm so sorry if our email didn't reach you for any reason - I wonder if a spam filter could have perhaps got in the way? I'd hate to think of our customers disappointed so I really am sorry that it wasn't clear. Sending my warmest wishes, Faye (Chief Sender of Hugs) 🤍
I received an exceptional experience
I received an exceptional experience from Bear Hugs when arranging a surprise gift for my Sister. There are a lot of options that you can choose from and all very affordable for different pockets. The box arrived on time, was beautifully packaged and was really very lovely. Beautiful products and services.
15 maja 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this lovely review, Alison! We're over the moon to hear that you were happy with the hug in a box you sent to your sister. It means a lot to us to hear that you were happy with the service you received. Thank you again for thinking of us 🤍
Honestly SUCH a lovely company
Honestly SUCH a lovely company. I placed an order in a hurry, and made a few errors on it (accidentally deleted the wrong item out of the basket, and wanted the box to be sent to my friends address but mistakenly sent it to myself!) I emailed by replying to the confirmation email and my issue was quickly resolved and condolences sent about my friends situation too.
Aside from the customer service, the products available are the sweetest, and I just think the whole concept is wonderful, for when you want to send a care pack to someone but don't have the time and don't want to send the usual flowers. It is just that bit more personal and thoughtful, and can be made as much or as little as you want. I have had a box sent to me in the past and the quality of the items are beautiful too, not like the usual cheap things in mixed boxes.
I really can't recommend Bear Hugs enough, from the customer service to the idea to the quality of their items, and can be sent for any occasion or event. Thank you so much for helping me in a sad situation!
17 maja 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
We cannot thank you enough for taking the time to leave such a wonderful review, Han! Your kind words about our products, concept and customer service mean a lot. It was such a pleasure to help you send a hug to your friend. Thank you for trusting us with a gift in such sensitive circumstances 🤍
Hug for a friend
Having received a bear hug myself, I decided to send one to my friend when she experienced a bereavement. She loved the gift and it brightened her day.
8 maja 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Oh it's so lovely to hear that you decided to send a hug after receiving a BearHug yourself, Ruth! Over the moon to hear that it brightened your friend's day, especially given the difficult circumstances. Thank you not only for thinking of us but for your support and for taking the time to leave this lovely review 🤍
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thanks so much for your fab review, Amy. Over the moon to hear that you were happy with the service we offered. Thank you again for thinking of us 🤍
Always Perfect
As always it was beautiful and delivered as promised . I would absolutely recommend BearHugs without a doubt .
3 marca 2025
Opinia niezależna
Odpowiedź od BearHugs - 'Thinking of You' Gifts
Thank you so much for taking the time to leave this lovely review - it means a lot that you'd recommend us! 🤍
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