Having dealt with Andrew, Kate very carefully packed my bear in lots of tissue and he arrived, safe and sound with a big smile on his face, and the famous Steiff tag on one ear. Naming him Stei... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Jakub Teddy, he is awesome!! Beautifully made and terribly cute. I will be ordering again shortly. Apart from the Teddy being so cute, the service was 1st class, he arrived quickly, neatly w... Zobacz więcej
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The experience with The Bear Garden is seamless. Pricing instructions are clear, the payment process is quick and easy to follow. Their bear range is superb and I was so privilege to be able to secure... Zobacz więcej
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They made it super easy to make an international purchase. Shipping was excellent - good price on the international shipping with tracking and alerts all the way. It was also faster than I expected.... Zobacz więcej
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Informacje dotyczące firmy
- Sklep kolekcjonerski
- Sklep z artykułami dla niemowląt
- Sklep z zabawkami dla dzieci
- Sklep z podarunkami
- Sklep z zabawkami
O The Bear Garden
Napisane przez firmę
The Bear Garden opened in 1992 in Guildford and is one of the UK's leading specialist teddy bear and soft toy shops. We are one of the UK’s top stockists for world famous German manufacturer, Steiff. We also stock creations from all the major manufacturers (for example: Jellycat, Charlie Bears, Merrythought, Teddy Hermann and Kosen), and beautiful work from leading teddy bear artists.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden Guarantee
We aim to send orders within 24 hours of receipt whenever possible. Items are sent securely packed and clearly labelled, so they arrive safely.
We like our customers to be happy!
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
Dane kontaktowe
10 Jeffries Passage, GU1 4AP, Guildford, Zjednoczone Królestwo
- +44 1483 302581
- bears@beargarden.co.uk
- beargarden.co.uk
Visit our Steiff collection!
5,0
Doskonała
4 tys. recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service
The package was shipped promptly and packed carefully with many layers of tissue paper. I'm very happy with my lions! I'll definitely purchase from them again in the future.
12 lutego 2026
Odpowiedź od The Bear Garden
Thank you for the amazing review Stephanie 😊
Best wishes,
Kate
Steiff Harry Potter
A gorgeous steiff collectible that was excellent value for money. Beautifully packaged with great care & shipping fast. Amazing service. 5⭐️
18 lutego 2026
Odpowiedź od The Bear Garden
Dear Fiona,
Thank you so much for your very kind review. It is much appreciated.
Best wishes,
Andrew
Steiff snoopy was a great price
Steiff snoopy was a great price. Quick delivery too.
Will be buying again from them.
12 lutego 2026
Odpowiedź od The Bear Garden
Thank you for the amazing review, Rachel!
Best wishes,
Kate
Odpowiedź od The Bear Garden
Thank you, Clare!
Best wishes,
Andrew
Odpowiedź od The Bear Garden
Thank you for the amazing review, Alwin!
Best wishes,
Kate
Excellent service and customer…
Excellent service and customer experience
Highly recommend
9 lutego 2026
Odpowiedź od The Bear Garden
Thank you so much, Sharon!
Best wishes,
Andrew
Very quick service
2 lutego 2026
Odpowiedź od The Bear Garden
Thank you for the lovely review! 😊
Best wishes,
Kate
Best bears
Very helpful, quick process of delivering the bears wrapped to perfection best quality service out well done
20 lutego 2026
Odpowiedź od The Bear Garden
Thank you so much, Jenny!
Best wishes,
Andrew
My third trip to The Bear Garden for a…
My third trip to The Bear Garden for a Steiff teddy for my newest grandchild. The selection is wonderful and I chose another different teddy as a lovely keepsake. The staff were welcoming and helpful and my gift was wrapped with care. Thank you.
10 lutego 2026
Opinia niezależna
Odpowiedź od The Bear Garden
Thank you for the lovely review, Paula! ☺️
Best wishes,
Kate
Fantastic Service
Great friendly staff always bending over backwards to help, I cannot fault their service I can highly recommend. My goods were expertly packed and dispatched as soon as they arrived in store.
Thank you so much can’t wait to receive my next order.
21 stycznia 2026
Odpowiedź od The Bear Garden
Thank you so much for your very kind words!
Best wishes,
Andrew
I always get such good service here
I always get such good service here. Everything I order comes beautifully wrapped. Also if it’s possible my new little friends are knocking on the door within a few days. Absolutely fabulous service here.👏👏👏
26 stycznia 2026
Odpowiedź od The Bear Garden
Thank you for the lovely review, Janet!
Best wishes,
Kate
The best place for special gifts …
Ordering was so easy because the website is clearly laid out. I bought a steiff rabbit and paid a bit extra for the steiff box. It was well worth paying the bit extra because it was absolutely beautifully wrapped. The package that was posted to me was so safely wrapped that it arrived very quickly in perfect condition. This is the second time I have ordered from the bear garden and it won’t be the last. The first time I ordered it was over the phone. The staff are so friendly and helpful.
26 stycznia 2026
Odpowiedź od The Bear Garden
Thank you for the amazing review, Teresa! ☺️
Best wishes,
Kate
Splendid service and attention to detail
I ordered two items and they were delivered the following day - beautifully packaged. The brands stocked by Bear Garden speak for themselves. If you are a devotee of bears and all other beasts in 'soft' form, then this is the place to look. You will be delighted!
6 lutego 2026
Opinia niezależna
Odpowiedź od The Bear Garden
Thank you so much for your extremely kind review! It is very much appreciated.
Best wishes,
Andrew
Helpful when I spoke to them.Bear…
Helpful when I spoke to them.Bear arrived on time in good condition.
23 stycznia 2026
Odpowiedź od The Bear Garden
Thank you so much, Diane!
Best wishes,
Andrew
Swift delivery
Purchased merrythought keyring bear charm, it was in great condition and well packaged and delivered quickly. I would recommend the seller.
22 stycznia 2026
Odpowiedź od The Bear Garden
Thank you for the wonderful review! 😊
Best wishes,
Kate
Odpowiedź od The Bear Garden
Thank you for the lovely review, Alessia!
Best wishes,
Kate
Fast delivery. Excellent.
Item arrived quickly and really well packaged. Packed with care, which makes it very special to open. Highly recommended. Thankyou.
12 stycznia 2026
Odpowiedź od The Bear Garden
Thank you so much, Anna!
Best wishes,
Andrew
The Bear Garden came to the rescue
The Bear Garden came to the rescue. I managed to source a bear with them that appeared to be unavailable. The bear is now enjoying living with many likeminded companions. Thank you Bear Garden for continuing to add joy to your customer’s lives.
17 stycznia 2026
Odpowiedź od The Bear Garden
Dear Claire,
Thank you so much for your very kind review. Glad that we were able to help!
Best wishes,
Andrew
Who Doesn't like a Bear?
Bear fits the bill as a gift, who doesn't like a bear? Best value I could find and within budget.
Carrier used was Royal Mail, who, unlike competitors, do have a tracking system and if you are not at home for delivery you can redirect it for collection.
Looking here first should the need arrive for more soft animals.
5 stycznia 2026
Odpowiedź od The Bear Garden
Dear Wotjek,
Thank you very much for your kind review. It is really appreciated!
Best wishes,
Andrew
Very pleased with the little bear
Very pleased with the little bear, packaged well and delivered promptly.
7 stycznia 2026
Odpowiedź od The Bear Garden
Thank you so much, Andrea!
Best wishes,
Andrew
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