Bear Estate Agents Recenzje 204

When I first began my search for an estate agent to sell my home in March 2025 Bear wasn’t immediately on my radar. However, after noticing the prominent presence of their “For Sale” signs throughout Rayleigh and Hockley in Essex, it became clear they have established a strong foothold in the area.

I had previously attempted to sell my house in 2022 with another agent, but after five months of waiting, the buyer pulled out on the day contracts were about to be exchanged, this was a disappointing and expensive outcome, and I feel my previous agent had done little to avoid this problem as there were too many signs of the buyer being unreliable in the run up to them pulling out. After being scarred by this experience we wanted to try again with another agent, albeit 3 years later. I knew I needed a solid agent.

From the outset, Ellis at Bear impressed me. His valuation was accurate, and our straightforward conversations instilled confidence. Among all the agents I considered, his sales plan stood out. The quality of photography was excellent, and Ellis made the process easy and efficient, arranging multiple viewings within the first week.

Though the house didn’t sell in the initial two weeks, I trusted Ellis’s expertise and after a quick discussion, we adjusted the price. The property sold the next week.

Moving can be a slow process, but Zoe at Bear consistently stayed on top of communications with other agents and solicitors, ensuring the completion date was met smoothly. Zoe’s communication was excellent throughout.

Driving through Rayleigh and Hockley on moving day, it was clear how dominant Bear is in the local market with so many properties sold or listed under their name. If you’re planning to sell in this area, you can be absolutely confident Bear is the best choice.

Thanks to the entire team for their professionalism and support.

Gary

After all the usual traumas and property viewings involved in my house buying, eventually I came across Bears who introduced me to the house into which I've just moved. Helen Wilson at Bears was a diamond! She steered both myself and my Seller throughout the entire process smoothly and capably and taking the lead where necessary. She was bright and cheerful, efficient and prompt. I can't speak highly enough about her and I both send her my thanks and best wishes in her career.

Helen and Sydney were the agents I mostly had dealings with, both were always professional, personal and easy to communicate with. Helen finished off the sale of my parents house and on the day went above and beyond! She was very caring as was an emotional day as had been my parents and our home since 1966!

Bears estate agents were helpful,friendly and pro active in the sale of my house in southend. Helen was amazing and kept us updated on everything which made the process smoother.I would recommend Bear estate agents to anyone looking to sell there houses in Essex and surrounding areas.

Hi All.
My wife and I started looking to purchase our first property earlier this year and found a lovely house in Rayleigh, Essex.
We had an offer accepted with the help of the Branch Manager Ellis at Bear Estate Agents in Hockley who was brilliant and gave us advice every step of the way.
Our file was then handed over to our God send, Zoë M who is the senior sale progressor.
To cut a long story short, our landlord gave us until the 20/08/2025 to vacate our rental property, Zoë went above and beyond and out of her scope of work to push to get all the properties in the chain complete for us to move in on the 19/08/2025!!!!!!!!!
We cannot thank the Bear team enough, especially you Zoë!!!
Mike & SJ

The team at Bear Hockley have been brilliant, from initial marketing through to the sale of our home.

We had a few blips along the way, which is understandable, as it’s a tough process.

From marketing in March to a completion just around the corner in 8 days time.

Thank you to the entire Hockley team 🐻 👏

As a first time seller, the prospect of selling a property was a very daunting place. I thought it would take a really long time and be difficult to navigate. From the moment Marcos came round for the initial chat and valuation, to Brad coming to take photos - making an amazing listing/brochure - to each and every agent who took the time to oversee viewings, it was all such a smooth, easy and supportive process! I accepted an offer on my property within a few weeks!
I want to say a huge "THANK YOU" to each and every one of you! I would highly recommend Bear Estate Agents to anyone! I cannot believe how good you ALL are at what you do!

Cannot thank bear estate agents enough for all their support. Helen has been amazing throughout and been such a reassurance, nothing has been too much and she has truly gone above and beyond throughout our buying process. We had hassle with our solicitors, and she has chased for me as well as given me guidance completely out of her job role, she’s really been a superstar. I’ve cried, laughed and ranted down the phone to her and she has been excellent. Thankyou so much Helen I really cannot express our gratitude

Brilliant team. Sydney and Helen were amazing. So happy with how smooth the sale went. Thank you Bear for all your help and relentless work!

Great service and professional dealing got from Bear Westcliff on sea, especially the Letting Manager Jade giving good service. I am 100% recommending Bear.

Zoe Moore is simply the best State Agent we have ever come across. She is very knowledgeable, on top of absolutely everything, very quick and efficient! We will be forever grateful to her contribution to the purchase of our new house.

My partner and I are first time buyers, and we’re excited about putting an offer in for a house we really liked. We went through all the correct procedures on our own before looking for properties. Have our mortgage advisor, mortgage in principle (with certificates) and solicitors already selected for when we find a house we liked. When I went to put in the offer we were told that bear could not put the offer forward to the vendors because we needed to go through their mortgage brokers. I stated that I could send them the certificates and the number to my mortgage advisor however they refused to put the offer forward unless we had gone through their steps. I found the person I spoke to quietly pushy and he never seemed to listen or even acknowledge what I was saying to him. At the same time he never explained why we needed to do this.

I dont believe it was right of him without instruction from the vendor to reject our offer for them. He never stated that he had any instruction from them and that he would just ‘assume’ that they would. As first time buyers and a couple who is actively seeking to a property, this has made me feel very uncomfortable and almost put off with dealing this estate agent.

I made an offer on one of their properties but am not allowed to proceed without speaking to one of their mortgage team. I offered proof of my mortgage in principle but this was declined. Really disappointed with my experience. It feels like another money making scheme to get something out of buyers as well as sellers.

This is about Bear, Leigh on Sea. It all started fine but very quickly we found the 2 viewings we were sent in 2 months were obviously looking for something different. They convinced us to drop the price. We decided quickly after to remove it from the market. All of a sudden, there was a viewing! (Probably a family member or friend to keep us). We declined and repeated that we wanted to be removed from their books. Apparently we had signed a contract and that would take 28 days. We told them we had never signed a contract (No contract was ever signed) and 8 days later I had to threaten legal action to get the property taken down.

We were removed from listings within 10 minutes.

I am glad we didn't see it through with them. They came across as cowboy, cavalier, uncommunicative and uncaring.

Worst experience with an estate agent ever. Avoid at all costs!

If ever I had a problem I could totally rely on Zoe to give me information and answer any questions I had,i sold my house through Balgores estate agents,they were good but not a patch on Zoe at hockley.It took us a year to move and in all that time Zoe never let me down.

Be careful using Bear estate agentcy.
They sold my property twice but neither ended in exchange of contracts.
The first buyer felt rushed so pulled out after 4 weeks (stamp duty increase). The second buyer failed to get a mortgage after 10 weeks. The communication with the progress chaser Megan during this time was non existent. I asked for a progress update and she did not answer for over a week. Even then she only answered after I sent an email to another Bear agentcy and put a message on Facebook.
Bear failed to check if the buyer could afford and get a mortgage. They also failed to inform me after the first mortgage application was rejected.
My contract with Bear expired on the 24th April 2025 but they have informed me if I go with another agency and it sells within 28 days then they will still want the agency fees even though I never signed a contract and they stopped marketing on the 23rd of March 2025.
This is the behaviour of a very very unprofessional estate agency trying to make a profit even if they fail at doing the job.

Everyone in the Bear team was great, but specific mention to Helen and Sydney from sales progression, who professionally and consistently supported this sale to completion. I am very grateful to everyone.

I have been responsible for selling an house in Hockley, which is 200 miles from where I live in Yorkshire. I thought it was going to be a very difficult experience but the Team in Hockley made everything so easy. They are in my opinion a very dedicated and professional bunch, especially Zoe who was a delight to deal with. I would definitely recommend Bear Estate Agents.

Sellers used this agency for house sale. After moving in, found a few things that we want to ask the previous owners hence we contacted the agent who assisted us. Trying to contact Joe but to no avail. So emailed Sean the questions and chasing them for a few weeks for answers. They don't even give you a reply and they will just left you hanging.
I have used a few agents due for house sale but this is the first time I encounter this type of customer service.
I guess once they received the payment they don't care anymore. The money is being payed/sent they care less about the aftercare for the customer.
Bad customer service.

An excellent service from Bear Estates in what was a very long drawn out sale, due to incompetent buyers solicitors. Probably the best company i have used. Also very good value