We used BBcastle Hire for our daughter’s 7th birthday and would definitely recommend them. The staff were amazing from the start, I had a few questions before booking, and they were really helpful... Zobacz więcej
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Booked bbcastles last year for my sons first birthday party and again hired a hall where they was recommend (i was going to use them again anyway) again brilliant service fast professional and on time... Zobacz więcej
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We booked last minute for our 4 year olds birthday. They had great communication, prompt delivery and rang before collection. Will definitely book with them again. The 2 guys who collected it as well... Zobacz więcej
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I had booked well in advance for my sons 3rd birthday party, the drop off was supposed to be at 11:00 on the Saturday, it got to 11:30 and I hadn’t heard anything no message to say they were r... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Who We Are: BBCastle Hire is a premier provider of bouncy castles and event equipment, proudly serving the vibrant community of Leicestershire. As a family-owned business, we understand the importance of creating unforgettable moments, and we're dedicated to bringing joy and laughter to your celebrations. What We Offer: 🎈 Diverse Selection: Explore our extensive range of bouncy castles, each designed to cater to various themes and age groups. From enchanting princess castles to thrilling mega slides, we have the perfect fit for every occasion. 🌟 Professional Service: Our commitment to excellence is reflected in our professional and reliable service. From prompt deliveries to ensuring safety protocols, we prioritise your satisfaction and peace of mind. 🎊 Specialised Packages: Discover our curated packages that combine multiple attractions for an all-in-one entertainment experience. Whether it's a birthday party, corporate event, or community gathering, our packages are tailored to meet your unique needs. Why Choose BBCastle Hire?: 👑 Local Expertise: As proud members of the Leicestershire community, we bring a deep understanding of local events and a commitment to making each celebration truly special. 📆 Flexible Booking: We offer flexible booking options to secure your preferred date, ensuring you have the perfect entertainment for your upcoming festivities. 💼 Customer-Centric Approach: Your satisfaction is our priority. We go the extra mile to accommodate your requests, answer your queries, and make the booking process seamless. At BBCastle Hire, we don't just provide bouncy castles; we create experiences that leave smiles on faces and memories that last a lifetime. Let the celebration begin! 🎉🎂
Dane kontaktowe
Zjednoczone Królestwo
- 07906256238
- info@bbcastlehire.co.uk
- bbcastlehire.co.uk
Inni użytkownicy przeglądali również
Booked bbcastles last year for my sons…
Booked bbcastles last year for my sons first birthday party and again hired a hall where they was recommend (i was going to use them again anyway) again brilliant service fast professional and on time as always I would recommend to anyone and I will use them again . Thanks to all the staff.
4 maja 2026
Opinia niezależna
Odpowiedź od BBCastle Hire
Hi Luke,
Thank you so much for your continued support — it genuinely means a lot to us that you’ve chosen to come back to us again.
We’re really pleased to hear that you’ve had another great experience, especially with Our party time bouncy castle combo. Building long-term relationships with customers like you is exactly what we aim for.
If there’s ever anything more we can do for you, please don’t hesitate to reach out — we’re always here to help.
Thanks again for your loyalty,
BBcastle Team
We used BBcastle Hire for our daughters party
We used BBcastle Hire for our daughter’s 7th birthday and would definitely recommend them. The staff were amazing from the start, I had a few questions before booking, and they were really helpful and responsive. The booking process itself was straightforward and hassle-free.
On the day, delivery was actually early, which was a great bonus, and collection was right on time. The team were friendly, courteous, and very professional throughout.
The bouncy castle itself was Kpop Demon Hunters and was fantastic and a huge hit with the kids, it really made the party extra special. We’ll definitely be booking with them again in the future. Thank you!
2 maja 2026
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your fantastic review! We’re really pleased to hear you had a great experience with BBCastle Hire.
Providing clean, safe inflatables and reliable, on-time delivery is something we take pride in, so it’s great to know everything met your expectations.
We truly appreciate your support and hope to be part of your next event!
4 year old party
We booked last minute for our 4 year olds birthday. They had great communication, prompt delivery and rang before collection. Will definitely book with them again. The 2 guys who collected it as well were very friendly.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od BBCastle Hire
Hi Miss Hurley,
Thank you so much for your wonderful 5-star review—we really appreciate you taking the time to share your experience.
We’re delighted to hear that you were happy with our service and that everything met your expectations. Your feedback means a lot to our team, and it motivates us to keep delivering the best possible experience.
If there’s ever anything else we can help you with, please don’t hesitate to get in touch. We look forward to working with you again in the future!
We had an amazing experience with this…
We had an amazing experience with this bouncy castle hire company from start to finish. The delivery was right on time, and the setup was quick, professional, and hassle-free. The team made sure everything was safe and secure before leaving, which gave us great peace of mind.
Collection was just as smooth — they arrived promptly and packed everything away efficiently without any disruption. The whole process was incredibly easy and well-organised.
The bouncy castle itself was in excellent condition and a huge hit with everyone. You can really tell they take pride in their service. Highly recommend to anyone looking for reliable and stress-free party hire!
28 marca 2026
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your wonderful review, Im so pleased to hear our drivers are working to the standards we set as a company, As a company we do work really hard behind the scenes to delivery this service to every customer.
Im so pleased your party was a success and stress free, Thank you so much for booking with BB castle hire, We really do look forward to meeting you all again soon.
Great service
Great service! Bouncy castle delivered by two very helpful guys who were so kind to my little boy and engaging with him on what was a very exciting day for him! Collected in good time too. Thank you
16 sierpnia 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you for your wonderful review Caitlin, Im so pleased you received a great service. Im so pleased our staff engaged with the birthday boy on his special day, i'm so pleased everyone had a great time. Thank you again for booking with BBcastle hire we all hope to meet you all again very soon.
4th birthday party
2nd year of hiring a bouncy castle from BBCastle hire wouldn’t go anywhere else!
Polite staff, children was super happy!
Lots of different bouncy castles.
Always had a text the day before with a hour slot of when the bouncy castle will arrive & always been with in the time frame. Would highly recommend.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you for your wonderful review Tara, and thank you for your continued bookings. Im so pleased to hear everyone had a great time and the service we provide is 5 star. once again thank you, and we look forward to meeting you all again in 2026.
Excellent from start to finish
Excellent from start to finish as always, arrived on time and picked up when requested, have been using BB for a few years now, they are always willing to adapt and are always professional and polite.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you for your review Mark, and thank you so much for your continued support over the years without our customers we haven't a business. Once again thank you and we look forward to meeting you all again in 2026.
Great service
Great service, good value and very quick deivery. Team were so helpful and everything was set up quickly for the birthday boy & his friends to enjoy! thank you
26 lipca 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your wonderful review Sarah. Im so pleased to hear everyone had a great time and the service you received was 5 star. Thank you again for booking with BBcastle hire
Sons birthday party
I had booked well in advance for my sons 3rd birthday party, the drop off was supposed to be at 11:00 on the Saturday, it got to 11:30 and I hadn’t heard anything no message to say they were running late or if they had forgotten. Had I received a phone call or message then it would have been more satisfactory than nothing at all
The party finished earlier than expected and I informed them immediately only to get “well you booked till 15:30 so we can’t come and get it” which was disappointing considering they were late dropping off!
However… finish on a positive and all that.. The castle itself was brilliant and the kids really loved it so thank you for that.
Would I use again? Yes I would
Would I recommend? Yes I would
21 czerwca 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you for your review today, I agree we didn't deliver until 11:30 and you did book for 11AM, we was told the party didn't start until 12 and we always ask for up to any hour before and after your party times. to allow for traffic and over run bookings. You should have received a call and for this I apologies. your booking timings were venue 11- 4:30 - party 12 -15:30 we ask every customer for these timings to allow for some flexibility
We then did receive a call to say your party finished early. it was myself that took the call. I didn't say "Well you booked until 15:30 we can't come now" What I did say was No Problem but because your booking is 15:30 we have other collections to make we will get to you asap and we arrived before 15:30. we delivered & collected before your party timings as requested. Please appreciate we had other indoor/venue bookings to collect before your party finish time, we only ever take on work we know we can deliver and collect on time, sometimes collecting early isn't as easy as you think.
Im really pleased to hear everyone had a great time and everyone enjoyed the bouncy castle.
Hire a bouncy castle and soft play for…
Hire a bouncy castle and soft play for a five year old birthday party, great service, arrived on time and picked up when agreed. Would hire again
7 czerwca 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your wonderful review, Im so sorry for the late reply. Im so pleased to hear you were happy with the service our team provided and everyone had a great time. Thank you for booking with BBCastle Hire, We hope to meet you all again soon.
Turned up earlier set up in great time
Turned up earlier set up in great time. Very polite staff and collected perfect as agreed.
Thanks again.
1 czerwca 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you for your great review, Im pleased to hear the Mega slide was a big hit at your event, Thank you for booking with BBCastle Hire.
Second time we have hired a bouncy…
Second time we have hired a bouncy castle from here and would highly recommend. They are very helpful and reliable.
31 maja 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you for your returned booking Beth, This really means a lot to us, without our customers we couldn't continue. I really hope everyone had great day, and we hope to meet you all again soon.
Once again thank you for booking with BBCastle Hire
I hired bbcastle hire for my grandsonsons…
I hired bbcastle hire for my grandsons 10th birthday. They arrived on time and very nice fellas. All the kids had an amazing day and thanks to bbcastle hire they were all worn out by 6 o'clock after jumping around for hours. So thankyou so much guys from the kids and the parents. Will definitely use you again.
17 maja 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your wonderful review, Im so please the service you received was to the standard we aim for. Im really pleased to hear everyone had a great day, Fingers crossed all the kids went straight to sleep.
Thank you for booking with BBCastle Hire, We look forward to meeting you all again soon.
Party time combo hire
Hired a bouncy castle (party time combo) for my daughter’s party which was at a venue. I arrived to the venue to see the bouncy castle was already set up which was amazing and instantly made my little girl so excited! Collection was professional and friendly! Would definitely use again!
The bouncy castle was clean and thoroughly enjoyed by the children!
4 maja 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for taking the time to leave us your review, Im so pleased your little girl was happy with her bouncy castle, Thank you so much for booking with BBCastle Hire We look forward to meeting you all again soon.
Great service and the bouncy castle was…
Great service and the bouncy castle was perfect for the kids, they enjoyed it very much
Thank you
30 marca 2025
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for taking the time to leave us your wonderful review, Im so pleased to hear everyone had a great time, Thank you for booking with BBcastle hire, We are looking forward to meeting you all again soon.
Reliable and professional service
We hired a bouncy castle for my Sons birthday party, I booked online which was a smooth and easy process, the castle was delivered, set up and collected promptly by Lee on the day, the castle its self was immaculate. 100% recommended for a reliable and professional service!
27 października 2024
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your kind words, Im so pleased to hear our service is what you would expect, Thank you so much for booking with BBCastle Hire, We really hope to meet you all again soon.
Excellent service and easy to arrange…
Excellent service and easy to arrange using the online booking
10 sierpnia 2024
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your very kind review, We have invested lots into our website to help all our customers have the best experience. Thank you so much for booking with BBcastle hire, We really do hope to meet you all again soon.
Why go anywhere else?
Every year they deliver!! Friendly, easy to contact, reliable and tidy - wouldn't even bother looking be elsewhere!! See you next year guys!
10 sierpnia 2024
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your fantastic review and for being a loyal customer! your continued support means so much to us ! We are already looking forward to meeting you all again next year. Once again Thank you so much.
Very happy with how clean the bouncy…
Very happy with how clean the bouncy castle was happy with delivery and pick up and the gentleman was lovely
6 sierpnia 2024
Opinia niezależna
Odpowiedź od BBCastle Hire
Thank you so much for your very kind words, We are so delighted to hear how happy you are with the service you received, We try are very best to give every customer a 5 star service.
Thank you for booking with BBcastle hire, We really hope to meet you all again soon.
Do not use ordered one for my…
Do not use ordered one for my granddaughter said it wouldn't fitt then refused to give her her money back suggest if you do order DO NOT PAY ALL OF THE HIRE JUST THE DEPOSIT wouldn't even partially refund any cash will not recommend this firm to anyone ripping a young single mum off
You still could have refunded her money without the deposit she's saved up for this is ruined the 6 year old birthday
As per your reply we had one delivered the next day by a decent company who delivered 1 larger than yours and the pla e you couldn't put yours there's fitted amazing the place must have grown ill put the name and photos of the bouncy castle up when my granddaughter sends them me
4 sierpnia 2024
Opinia niezależna
Odpowiedź od BBCastle Hire
Hi Tim, We tried to make delivery to your Granddaughter at 8AM, She then wanted us to set up the bouncy castle on a small front lawn with the step of the bouncy castle on a road, We refused this as it is DANGEROUS, We then waited while she woke up her neighbour's to use there garden, Unfortunately the castle wouldn't fit as the garden was only 8-9feet wide (Castle ordered is 12feet wide) We then spent over 30 minutes trying other options, We had to leave to make other deliveries, I said to her if she could find a family member or friends garden big enough we would come back and Re-Deliver (At no extra fuel Charge)
We have been in business for around 13 years with 100s of 5 start reviews, Our customer service is probably the best you will find, We as a business did everything we could to make delivery, We also don't hide from the fact if we deliver any inflatable and it doesn't fit we do not re-fund, had your Granddaughter put safety first she wouldn't have booked a bouncy castle with he entrance on a road, in our terms and conditions online, And the terms and conditions your Granddaughter signed online to say she read and understood states to double check all sizes and spaces required before booking as NO refunds given if any inflatable on hire doesn't fit.
We did not rip her off, we delivered, We tried other options, we spent over 30 minutes trying, We offered to deliver to a different address, there was nothing more we could do. If you would like to give me a call without the bad language this time, Im more than happy to talk to you again.
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