From the outset, we were treated with consideration and warmth. The tradespeople supplied through BP were highly professional, kept the working and access areas not only clean, but safe at all times... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Why are you seeking reviews for this company when they are insolvent? Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification u... Zobacz więcej
Ordered 2 toilet seats online. Was a bit worried when I received 3 confirmation of orders, 2 from BP and one from Plumb4less. Investigation showed BP had been taken over last year. After no despatch... Zobacz więcej
A breathe of fresh air! Second to none quality customer care and competitively priced great range of products. They really do go the extra mile and are definitely a cut above the competition. I’m... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
www.bathroomplanet.com is a leading online bathroom retailer. Our website is packed with discounted brands, offering quality products at a value-driven price. Since December 2022 BathroomPlanet.com is under new ownership.
Dane kontaktowe
Unit 2, 2M Trade Park, Beddow Way,, ME20 7BT, Aylesford, Zjednoczone Królestwo
- 01622 580 200
- sales@bathroomplanet.com
- bathroomplanet.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Paid for a toilet.. never received
Paid for a toilet. Received an email saying out of stock for 2 weeks (which was a lie) then they went into liquidation and I cannot get my money back from the bank because I didn’t pay on credit card. Not sure why you’ve sent me a review email for something I will never receive and I’m out of pocket £364!!
Terrible
Received an email asking for feedback. Is this a joke? Company is on liquidation; got my money and never delivered what I ordered. Obviously one star
IN LIQUIDATION
IN LIQUIDATION. TOOK PAYMENT AND DID NOT SUPPLY GOODS. REFUND YOUR CUSTOMERS - IMMORAL PRACTICES.
Order never arrived
Order never arrived! I felt mislead by the company as they took the payment and told me the items were out of stock and there would be a short delay. A few weeks later the company creased to trade which left me out of pocket without the goods. 0 for customer service!
I purchased ( supposedly an in-stock…
I purchased ( supposedly an in-stock item) a shower valve to the cost of £150.86 on 31st July 2022 - got an email saying it was out of stock and would I wait… so being patient and a decent person …. I waited, and waited… no further communication from them since their first email message- chased them a few times via email no answer. Never received my goods and it’s now 10th October 2022, no refund despite requesting via their email; not so much as a reply from them. The phone number is out of action so must be a scam company, I’m trying to claim my money back. It’s not a massive amount of money but why should they have it? Now I have to fiddle on trying to get money returned via bank.
I HOPE TO SAVE OTHERS TROUBLE!!!
Their website needs to be taken down. DO NOT ORDER FROM THEM x
Rogue company to avoid
I placed an order for a Shower Tray as it was showing as in stock and will be delivered in 3 days.
They came back after a few days saying it will be 2-3 weeks of wait. I requested for a refund and they said the refund will be issued soon.
This was arranged in July and even now in October they didn't process the refund. The contact number they provided on their website, 0333 444 9444 is not in use.
A rogue company to avoid at any cost.
Do not buy anything from this company
Do not buy anything from this company. I have not got my money back . They appear to have gone into liquidation.
The worst experience ever
The worst experience ever! Please don't fall and do not buy anything from them. 100% you are going to loose your money. They are in liquidation atm. I haven’t received the items ordered neither the refund. Very disappointed
Ordered toilet 10 days before company…
Ordered toilet 10 days before company went into liquidation,no toilet and waiting to be reimbursed not happy
Ordered a toilet cistern and was told…
Ordered a toilet cistern and was told it was on back order. So I cancelled and asked for a refund only to be told the company had gone into liquidation. And their website is still active, taking payments with no intention of delivering goods. Absolutely dreadful experience. Trying to clawback the money through my bank. AVOID THIS COMPANY
In liquidation
After spending just over £600 with bathroom planet and waiting for my delivery on 22nd August, bathroom planet went into liquidation taking my money with them.
DO NOT BUY FROM THIS BUSINESS
WARNING They have gone into liquidation. Before that, they took £1000 of our money, mislead us, lied and refused to cancel or refund us, then liquidated and we can’t get our money back. Terrible business.
Do not buy from this company
This company is in liquidation but still appear to be trading. They have taken my money but not delivered my goods. Do not buy anything from them.
Company went into administration…
Company went into administration without delivering goods.
They've gone into liquidation!!! Took our money then didn't order anything
They've gone into liquidation!!!
This is the worst company I’ve had to…
This is the worst company I’ve had to deal with, they take your money and two or three days they say they don’t have the items and that will take 4-5 weeks to get it back in stock them you ask for a refunds and the company them reply saying company when to liquidation.
Buy buy to your money
Very very bad experience with this lot.
The company has went into liquidation…
The company has went into liquidation owing me £900
no contact from them at all SHOCKING
Product was not delivered
Product was not delivered. Company no longer trading. Trying to recover my money.
If I could it would be minus 5 stars.
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