Bathroom Deco Recenzje 

127
•
Wynik TrustScore: 2 na 5

1,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Terrible customer service. Received broken and damaged item. Emailed with photos straight away for a refund. No response for days. Then asked for pictures they already have and said would replace brok... Zobacz więcej

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Oceniono na 1 z 5

This company doesnt comply with UK trading standards, offers false advertising as the description and photos dont match the product and they put info in tiny small print hidden in foot notes to try... Zobacz więcej

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Oceniono na 1 z 5

Aviod any cost - item quality is rubbish and rusts within weeks and customer care is non existent,. They asked for pictures and then ignore you! stay away

Reakcja na opinię

Oceniono na 5 z 5

I’ve been reading the negative reviews on here. I totally disagree with all these Karen’s bad mouthing the company. I had a problem with my purchase but customer service support was amazing and rectif... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Projektant łazienek
  4. Sklep z meblami do salonu
  5. Wyposażenie łazienek

Napisane przez firmę

BathroomDeco is a home and lifestyle brand dedicated to creating stylish, high-quality bathroom products and furniture. We believe that a beautifully designed home brings comfort, balance, and joy to everyday life.


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

127 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(127)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

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Oceniono na 5 z 5

Good product and good experience.

Ordered a bathroom cabinet with heated mirror, led light any shaver socket. Arrived on time. Very well packed- double boxed and loads of protective foam. Cabinet is well made. Metal structure with glass shelves. Easy to wire in and screw to wall. Overall very pleased with the product and service. Would use this company again.

14 listopada 2023
Opinia niezależna
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Odpowiedź od Bathroom Deco

Dear Kevin,

Thank you so much for taking the time to share your positive experience with our bathroom cabinet! We're thrilled to hear that the item arrived on time, well packed, and that you found it to be of high quality. It's fantastic that the metal structure, glass shelves, and the ease of installation met your expectations.

We truly appreciate your kind words about our product and service. It was a pleasure serving you, and we look forward to the opportunity to assist you again in the future. If you have any further questions or feedback, please don't hesitate to reach out by contact@bathroomdeco.co.uk.

Thank you for choosing us!

Best regards,
Bathroom Deco

Oceniono na 4 z 5

Havent received my item

After a very bad start with a lost parcel and bad communication between Bathroom Deco and Yodel. Bathroom Deco redeemed themselves by working extra hard to quickly resend a replacement item with a different courier for that extra peace of mind. They communicated very well during the journey of the replacement. 4stars for initial issues/communication with the first item.

24 listopada 2023
Opinia niezależna
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Odpowiedź od Bathroom Deco

Dear Jamie,

I hope this message finds you well, and I sincerely apologize for the inconvenience you've experienced with your order. I understand how frustrating it must be not to receive your item despite the time and effort you've invested.

First and foremost, I want to assure you that we take your concerns seriously, and I apologize for any miscommunication that may have occurred. I appreciate you bringing this to our attention, and I want to work towards a swift resolution for you.

I have looked into the matter, and it appears there might be a misunderstanding between the courier and our system. I understand the frustration when dealing with conflicting information, and I'm truly sorry for any confusion caused.

To resolve this matter promptly, could you please provide me with your order number and any relevant details? I will personally investigate the issue and liaise with both our team and the courier service to ensure we get to the bottom of this and provide you with a satisfactory resolution.

Please respond to this email with your order details, and I'll make it my priority to resolve this issue for you. I apologize once again for any inconvenience this has caused and appreciate your patience and understanding.

Thank you for bringing this to our attention, and I look forward to assisting you promptly.

Best regards,

Bathroomdeco Operation Team

Oceniono na 5 z 5

Delivered on time

All as expected.

30 października 2023
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Odpowiedź od Bathroom Deco

Dear David,

I hope this message finds you well. I want to express my deepest apologies for the inconveniences and frustrations you've encountered during your recent experience with Bathroomdeco. Your feedback is invaluable to us, and we take your concerns seriously.

I want to assure you that we are actively addressing the issues you've raised to improve our services and prevent similar situations in the future. I appreciate your patience and understanding as we work to make necessary changes.

Your feedback is instrumental in our commitment to continuous improvement, and we genuinely appreciate your openness in sharing your experience. If you have any further details or if there's anything specific you'd like us to address, please feel free to share more information.

We understand the importance of your satisfaction, and we are dedicated to making things right. If you have additional questions or concerns, please don't hesitate to contact us.

Once again, I apologize for any inconvenience you've experienced. We value your business and appreciate the opportunity to regain your trust.

Best regards,

Bathroomdeco Operation Team

Oceniono na 5 z 5

Good value and fast delivery

31 października 2023
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Odpowiedź od Bathroom Deco

Dear Ian,

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our product to be good value, and we're delighted that our fast delivery met your expectations. Your satisfaction is important to us. If you ever have any more feedback or if there's anything else we can assist you with, please feel free to reach out by contact@bathroomdeco.co.uk. We appreciate your business and look forward to serving you again in the future!

Warm regards,
Bathroom Deco

Oceniono na 5 z 5

Great service

Great service. I type a wrong address and they help me to change it really quickly.
The unit is beautiful

27 października 2023
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Odpowiedź od Bathroom Deco

Dear Miss natacha,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that we could quickly assist you in updating the address. Your satisfaction is our priority. We're also delighted that you find the unit beautiful! If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to let us know by contact@bathroomdeco.co.uk. We appreciate your business and look forward to serving you again in the future!

Warm regards,
Bathroom Deco

Oceniono na 5 z 5

First Time Order

Great customer service and super fast delivery. Purchased a plasterboard hoist and decent quality

28 października 2023
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Odpowiedź od Bathroom Deco

Dear Majid:

Thank you for your kind review! We're delighted to hear that you had a great experience with our customer service and that the delivery of your plasterboard hoist was super fast.

We take pride in providing efficient service and high-quality products, so we're pleased to know that you found the hoist to be of decent quality. Your feedback motivates us to continue delivering the best service to our valued customers.

If you ever have more questions or require further assistance, please don't hesitate to reach out by contact@bathroomdeco.co.uk. We're here to help and look forward to serving you again in the future.

Thank you for choosing Bathroom Deco!

Warm regards,
Bathroom Deco

Oceniono na 5 z 5

Fast delivery no hassle.

28 października 2023
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Odpowiedź od Bathroom Deco

Dear D K:

Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with our fast delivery service, and we appreciate your support. If you ever have any questions or need assistance in the future, don't hesitate to reach out by contact@bathroomdeco.co.uk. We're here to help! 😊

Warm regards,
Bathroom Deco

Oceniono na 5 z 5

Lovely fire

Lovely fire
Good delivery communication and polite driver

25 października 2023
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Odpowiedź od Bathroom Deco

Dear Louise,

Thank you for your kind words and for sharing your experience with our product and delivery service. We're thrilled to hear that you find the fire lovely and that you had a positive experience with our delivery team.

At Bathroom Deco, we strive to provide not only quality products but also exceptional service, so your feedback is greatly appreciated.

If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out by contact@bathroomdeco.co.uk. We're here to make sure your experience with us continues to be outstanding.

Thanks for choosing us!

Warm regards,
Bathroom Deco

Oceniono na 5 z 5
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Odpowiedź od Bathroom Deco

Dear Paul:

Thank you for your feedback! We're delighted to hear that your order arrived in good time and that you found it as described. Your satisfaction is our top priority, and we're here to ensure that you have a great shopping experience with us.

If you ever have any questions or need assistance in the future, please feel free to reach out by contact@bathroomdeco.co.uk. We're here to help.

Thanks for choosing us!

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Lovely bathroom cabinet and the heated…

Lovely bathroom cabinet and the heated area is very good good price and deliverd well packaged. Thanks for a great mirror.

26 września 2023
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Odpowiedź od Bathroom Deco

Dear Phil:

Thank you so much for your kind words! We're delighted to hear that you love your bathroom cabinet and find the heated area to be effective. We also take pride in providing good prices and secure packaging to ensure your order arrives in perfect condition. If you ever have any questions or need further assistance, please don't hesitate to reach out by contact@bathroomdeco.co.uk. We're thrilled that you're enjoying your new mirror cabinet, and we appreciate your support!

Warm regards,
Bathroom Deco

Oceniono na 5 z 5

Eclipse bathroom mirror

I ordered the Eclipse shaped bathroom mirror and just love it! As do all my friends. It's different from the usual square ones. Delivery was good too,packaging very sturdy. Impressed customer!

30 września 2023
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Odpowiedź od Bathroom Deco

Dear Miss Meanwell,

Thank you so much for sharing your feedback with us! We're thrilled to hear that you love the Eclipse shaped bathroom mirror, and it's fantastic to know that it stands out from the usual square ones. We're sure it adds a unique touch to your bathroom.

It's also great to hear that your friends appreciate it as well! We aim to provide products that make our customers happy and create conversations.

Efficient delivery and sturdy packaging are essential aspects of our service, and we're delighted that you were impressed.

If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to assist you.

Thanks again for choosing us, and we hope you and your friends continue to enjoy your new mirror!

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Amazing product

Amazing product. Tracking could be a lot better

27 września 2023
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Odpowiedź od Bathroom Deco

Dear valued customer:

Thank you for your feedback! We're thrilled to hear that you found our product amazing.

We appreciate your suggestion regarding the tracking process, and we take such feedback seriously. We'll certainly look into improving our tracking system to provide a better experience for our customers in the future.

If you ever have more feedback or any questions in the future, please feel free to reach out. We're here to assist you and continually enhance our services.

Thanks again for choosing us, and we hope you continue to enjoy your purchase!

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Led fire

Fast and as described thanks 😊

27 września 2023
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Odpowiedź od Bathroom Deco

Dear Klubbers

Thank you for your feedback! We're delighted to hear that you received your order promptly and that it matched the description.

If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to assist you.

Thanks again for choosing us. Your satisfaction is important to us!

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Speedy delivery

Speedy delivery, well packed, great price 👍🏻

27 września 2023
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Odpowiedź od Bathroom Deco

Dear Christina,

Thank you for your feedback! We're delighted to hear that you had a positive experience with our speedy delivery, well-packed items, and great pricing. Your satisfaction is our top priority, and we're thrilled to know we met your expectations.

If you ever have more feedback or need assistance with anything in the future, please don't hesitate to reach out. We're here to assist you.

Thanks again for choosing us. We appreciate your support!

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Great looking mirror

Really nice mirror looks great in my bathroom, and great value for money

26 września 2023
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Odpowiedź od Bathroom Deco

Dear Samantha:

Thank you for taking the time to share your feedback! We're thrilled to hear that you find the mirror really nice and that it enhances the look of your bathroom.

Providing great value for money is one of our top priorities, and we're delighted to know that we've met your expectations.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks again for choosing us, and we hope you continue to enjoy your mirror for a long time to come.

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Beautiful but affordable bathroom mirror

Was out of stock when I ordered it ,but received email offering me a refund or leave my order In and given a date when product would be restocked ,I opted to wait a restock true to word i received my goods a day or so after restock .If you are looking for any bathroom products look no further ,I highly recommend this company,will be buying from them again

4 września 2023
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Odpowiedź od Bathroom Deco

Dear Ann,

Thank you so much for sharing your experience with us! We truly appreciate your patience and understanding regarding the stock availability issue, and we're thrilled that you chose to wait for the restock.

Our goal is to provide the best possible service to our customers, and it's gratifying to hear that you received your goods as promised after the restock. Your trust in our company means a lot to us.

Your recommendation means the world to us, and we're delighted to hear that you'll be considering us for your future bathroom product needs. We're committed to maintaining the high standards that you've come to expect from us.

If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out by contact@bathroomdeco.co.uk. We're here to ensure your satisfaction and provide you with the best shopping experience.

Once again, thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
Bathroom Deco

Oceniono na 5 z 5

Good product,

28 sierpnia 2023
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Odpowiedź od Bathroom Deco

Dear Zimnako:

Thank you for taking the time to share your feedback! We're delighted to hear that you found our product to be good. If you have any questions or need further assistance, please don't hesitate to reach out. We value your support and look forward to serving you again in the future.

Warm regards,
Bathroom Deco

Oceniono na 4 z 5

Great experience

I had a great experience, 2nd time around... 1st time, no delivery & refunded, not sure why!
Item is as photo, & is sturdy enough for my needs currently! Fair price too!

30 lipca 2023
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Odpowiedź od Bathroom Deco

Dear Beagle:

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your second experience was great and that you're satisfied with the item's quality and pricing. We're sorry for any inconvenience you experienced during your first attempt to order. Sometimes, unexpected glitches can occur, but we're continuously working to improve our processes. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach us by: contact@bathroomdeco.co.uk. We truly appreciate your support and look forward to serving you again in the future!.

Warm regards,
Bathroom Deco

Oceniono na 5 z 5
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Odpowiedź od Bathroom Deco

Dear Gillian:

We're delighted to hear that you were pleased with our service and the speedy delivery! Your satisfaction is our top priority, and we're committed to providing a seamless shopping experience for all our customers. Thank you for choosing us, and we look forward to serving you again soon!

Warm regards,
Bathroom Deco

Oceniono na 5 z 5

Customer service

I ordered a cabinet that was too big. I contacted customer services and was guided and conversed with, throughout the whole process of return. Refunded immediately the item was received by the warehouse and have now ordered a smaller cabinet. Jennie was my contact,I am impressed with and commend her on her service, thank you.

31 lipca 2023
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Odpowiedź od Bathroom Deco

Dear Client:

It's wonderful to hear about your experience, and we truly appreciate you taking the time to share it with us. We're glad that our customer service team, particularly Jennie, could assist you effectively throughout the return process. We strive to provide seamless solutions for our customers, and we're delighted that you found the guidance and support helpful. If you ever need further assistance or have more questions in the future, don't hesitate to get in touch. Thank you for your kind words.

Warm regards,
Bathroom Deco

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