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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Food is amazing. Little mistake on my side on the order Stephanie from customer service was straight on it and everything was sorted within 2 hours. Really recommend Thanks

Oceniono na 3 z 5

Having previously bought a Tabladillo suckling pig joint from Costco which was fabulous I found Basco who seemed to sell the range. I bought the 2.2kg boneless loin/belly. Delivery was quick and excel... Zobacz więcej

Oceniono na 5 z 5

I've been ordering from Basco for some years now, with a variety of produce from whole suckling pigs to morcilla, wine and, most recently kokotxas (which I have wanted to try again since having it... Zobacz więcej

Oceniono na 5 z 5

Great experience, purchased of Basco a few times now. Having a Spanish fiancé made me look initially and of course loving the food. The steaks, chistora, peppers and jamon are the best. Worth every pe... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z dojrzewającą szynką
  2. również w kategorii:
  3. Dystrybutor i importer win
  4. Hurtownia alkoholi
  5. Hurtownia owoców morza
  6. Sklep z wędlinami

Informacje przekazane przez różne źródła zewnętrzne

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

248 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 10% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(248)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 102

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent products and after sales service

I came across this website whilst looking for recipes for tapas; they were incredible by the way. I came back to it a couple of weeks later and decided to order from them too.
We ordered olive oil, suckling pig (boneless), paprika, lentils, wine, gin, 43 and a paella kit.
There was a delay in the paella kit being delivered: they’d sold out of the chorizo ring that came with it and we had to find an alternative and, through no fault of theirs, but the couriers, when the suckling pig arrived, it was completely defrosted. A couple of quick calls and an email and it was reissued and arrived perfectly. The meat is for Christmas, but we have eaten the other one, obviously. It was succulent and delicious, with crackling like thin glass! We roasted it off, in chunks in the air fryer. There was enough there for 8 good sized adult portions of meat.
We haven’t tried the booze; that’s also for Christmas as is the paella kit. The olive oil is excellent value for money, tastes deliciously peppery, has a beautiful colour and is lovely to cook with, too.
The packages were really well wrapped and presented and the after-sales service was second to none. Big shout out to Caitlin for her professionalism and care.
We will definitely be ordering again.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fabulous products

Fabulous products. Packaged lovely if you want to gift them or just keep them for yourself! Super fast delivery and great instructions on keeping products fresh. Highly recommend Basco!

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Yet again Basco came up with the goods.

Yet again Basco came up with the goods for our latest Taps evening. Great delivery packaging and timing and the new products we bought, especially the Anchovies, really " hit the spot" and will be on our next order

6 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

A comprehensive selection of quality…

A comprehensive selection of quality products competitively priced. On the rare occasion that there has been an issue with the order it is resolved very quickly and without fuss. I always feel I can trust Basco with my order.

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Food delivered in December with a best before date of July

Placed an order on 30/11/2025. Received order on 04/12/2025 and two products (butifarra blanca) had a best before date of 19/07/2025. Emailed them straight away. No reply received. Emailed again on 06/12/2025. No reply so far. I'm reporting them to trading standards.

8 grudnia 2025
Opinia niezależna
Logo Basco

Odpowiedź od Basco

Dear Elena,

Please accept our sincere apologies for the delay in responding to your email — unfortunately, your message was diverted into our junk mailbox and was only picked up by the team yesterday. We’re very sorry for the frustration this may have caused. Our operations manager Miles has also tried to get in touch via email, as we don't have a phone number on record.

With regards to the two botifarra sausages you received, we can confirm that these products are sold as frozen on our website and were frozen before the 19/07/25. Unfortunately, it appears that the frozen label came off during handling or transit, which understandably made them appear out of date on arrival.

We truly apologise for the confusion and inconvenience this has caused. As a gesture of goodwill, we will be refunding the full value of the two botifarra sausages to you.

Once again, we are very sorry for the inconvenience and appreciate your understanding. If you need anything further, please do not hesitate to contact us.

Kind regards,

Basco Team

Oceniono na 5 z 5

Bought some excellent hampers

Bought some excellent hampers; tinned fish and seafood, as well as specialist items like Basque cider from Basco - always been highly delighted with content; quality and delivery - great Spanish food and drinks company to deal with !

27 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Quality Authentic Basque products

i have been using Basco now for a year or so and have yet to be disappointed in it quality and range of authentic products especially its cheese cake only wish i could get a quicker delivery service but that my area problem rather than Basco

2 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic suckling pig

Fantastic suckling pig. Really delicious and surprisingly simple to cook. The delivery was super simple and it aimed in excellent condition. I will be buying again.

6 września 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

22 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

14 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

18 października 2025
Opinia niezależna
Oceniono na 5 z 5

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

31 października 2025
Opinia niezależna

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