Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service from Kameer regarding our two meters that were with another energy company who kept rolling us onto unfavourable terms. His tenacity paid off and we moved to a better provider with a... Zobacz więcej

Oceniono na 5 z 5

Thanks to Rakesh Takoorpersad and the team for ensuring a smooth transfer for Deysbrook Village Centre's complex energy needs. He was always very professional not at all pushy and very proactive t... Zobacz więcej

Oceniono na 4 z 5

As one of a committee of volunteers looking after our village pre-school we have very little time & resources to search for great utility deals. Kerry Reddy & her colleagues have been helpful & atten... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have been lucky enough to once again to have BAS Energy sort out our energy requirements for Red Street Community Centre. Once again got fantastic price and Thanks to Neo Naicker for all his expert... Zobacz więcej

Informacje dotyczące firmy

  1. Porównywarka cen
  2. również w kategorii:
  3. Dostawca energii
  4. Dostawca energii odnawialnej
  5. Urządzenia i systemy energetyczne
  6. Wykonawca obiektów użyteczności publicznej
  7. Zakład energetyczny

Informacje przekazane przez różne źródła zewnętrzne

We help companies of all sizes spend less on energy and become more efficient at using it. Whether you run a small business or have larger energy requirements, we can assist you in finding the cheapest utility prices on the market.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(194)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Recommended Bronwyn James

I have had my issues with Utility companies in the past and I was wary of using Smarter Business at the start. However I found Bronwyn James to be very thorough and painstaking in her research and follow through.
I would recommend SB and in particular Bronwyn to similar small businesses such as my own.
Matthew Horton
Pershore
Worcestershire

23 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Highly Recommended

We've been working with Rehen at BAS Energy for the past couple of years and have been very happy with the service. Very personable and friendly on the phone, and by far the cheapest rates for both electricity and gas (after a small haggle).

We have always shopped around as much as possible but no other company has come close to the prices we have received from BAS.

We would highly recommend this company as a one stop shop for all your utilities.

26 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Lewis latchmiah

Lewis latchmiah was very helpful in sorting out our problem with no fuss at all and sorted everything out for us, he also kept us informed and up to date with proceedings. Would definitely recommend

19 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Lionel Isaac

I have dealt with Lionel Isaac regarding the energy supplies for our business. He has been nothing but polite, kind, helpful and incredibly patient. We are not the easiest business to obtain information from, but I have never felt pressured and his humour runs through every conversation we have. He is absolutely a fantastic asset to BAS Energy

19 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Good Service from Justin

We are a charity organisation and used your company to negotiate our energy contract. Justin Breetzke organised this for us and he was extremely helpful. His patience with our many questions was greatly appreciated. We were very satisfied with the results.

19 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Lionel

Lionel was extremely helpful in helping my company switch electricity providers. I will definitely recommend his services for anyone looking to switch without any hassle!

19 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Loren has been great, kept me well informed through some challenges with utility companies, to get a good result at the end. Thanks Loren.

19 lutego 2018
Opinia niezależna
Oceniono na 1 z 5

Standing Charge of £13,570 .70 over 4 years and contract that I know nothing about !!!

On Monday Divani contacted me regarding renewal of my energy contracts and she told me that based on last years bills I would be saving quite a bit of money as my consumption had gone down on my bills. She had got a good deal for my electricity so could she verbally do the contract over the phone but as I was going out it would have to be tomorrow, she rang me in the morning 13th Feb 18 and we started the verbal contract but when she told me the day rate and night rate which she failed to disclose on Monday only basing the savings as a yearly saving on the basis that my consumption had decreased, it was actually more expensive per kWh hour than the prices I myself had got on Friday from Eon, I stopped the verbal contract and told her that I had got it cheaper myself and told her the rates, she said I needed to check they had based the prices on the amount I use and that the charge for the automated reads would also be extra on top of these prices, but I said I was putting the contract on hold until I had contacted Eon and yes everything was in with eon plus I would get a 7% discount for DD. I rang her back and she then got me a cheaper electricity price, I was now feeling uneasy as why she had not given me that cheaper rate in the first place, I felt let down and that she wasn't looking after me so I decided to contact a few brokers myself for prices.
The gas was a good price from this new broker with a 0% standing charge and with a 2.687 kWh price. I was told by Devani that the only way to get a cheaper gas rate of 2.85 kWh is to have a high standing charge, I stupidly believed her and went along with that at £10.00 per day in 2016 for the 2 year contract believing and trusting what she had told me was true.
After speaking with the new energy advisor I then rang Devani and asked her what prices she could get my gas at and she then told me my gas didn't end until 2020 , no I said they both end on 31st July 2018 which I had wrote down when I took the last 2 year contracts out in 2016.
She went on to tell me I had taken another contract out and to check my email from 11th July 2016 , I did I had several emails from BAS that day but no email about this supposed new contract. She then emailed across the email from 11th July 2016 stating I had taken out a 48 month contract for my gas at 2.757 per kWh but with a standing charge of £8.45 per day for 48 months this equates to £13,570.70 extra for the standing charge alone over the 4 year period .
I questioned this with her and her reply was well you are doing well aren't you with your business and you have used less energy so it would be ok, it's not bloody ok, I am beside myself with worry over this.
I asked her what I can do as I have no recollection of going into a 4 year contract but she told me to carry on with this contract for 14 months and then she will see if she can get the standing charge down for me but it will be a higher kWh rate, I asked her how much she said she didn't know and was waiting for them to get back to her.
I feel she had lied to me saying I could only get a cheaper kWh rate by having a higher daily standing charge which is quite clearly not the case but I trusted her that she would look after me and do her best for me, obviously not!!!!
I am with Gazprom for my gas at the moment and I contacted them this afternoon and they stated that the BAS had not even asked them for a new renewal quote first, WHY HAS THIS NOT BEEN DONE?????
I feel totally let down and have this afternoon been in contact with Ofgem about this shoddy appalling practice.
Back in 2016 I had a lot of problems caused by BAC with contracts not going live as they had not been given enough notice or they were applied for too early by BAC causing me to have out of contract rates and I was left to sort this out on my own, each energy company blaming the other, at one point I thought I had two contracts for electricity running at the same time not to mention extortionate bills to pay and when I reminded Devani about how bad an experience that was on Tuesday she found it funny, I said to her it's not funny it made me ill with worry and the fact that I had to take time out of my business to sort all this mess out is disgusting.
GET YOUR OWN PRICES FIRST SO YOU THEN KNOW WHAT YOU ARE BEING GIVEN TO COMPARE , DONT TRUST THEM AS I DID, it has been a very costly mistake!!!!!!

14 lutego 2018
Opinia niezależna
Logo BAS Energy

Odpowiedź od BAS Energy

Hi Laura. Thank you for alerting us to this, we appreciate you taking the time to do so. We are taking this matter very seriously and it is currently undergoing a full audit investigation by our head of compliance and customer services. Your feedback is the very reason why we have signed up to Trustpilot so that we can continuously improve in a transparent manner. Please rest assured that you will have full feedback response once the investigation is complete. In the meantime, should you have any further queries please do not hesitate to contact us at info@bas-energy.co.uk.

Oceniono na 5 z 5

Good service with a quick turnaround

Having been dealing with another company for some months to get our electrical supply connected and a contract in place with no satisfactory outcome. I looked for other options and found these guys online, with the superb help of Mohammed Gani ("Mo") it was all organised and contracts signed within 3 days. The instillation and service were exactly what I wanted and I could not fault them. Plus their prices were far more competitive than the previous quotes with the other firm (probably cant say there name on here but the Queen where's one!).

9 lutego 2018
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej