Ordered a part for my vacuum cleaner which was sold out elsewhere. Arrived on the next day. Fantastic service. Thank you
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sent a message requesting a quote. Got 1 message from Andy asking me what I want?! Sent him the details of what I needed. Waited a week but no response, even after sending numerous messages. Decided... Zobacz więcej
The company was very good and responsive to questions about my items. The delivery was absolutely as described. All parts were fitted the same day by myself and were the exact same as ones removed fro... Zobacz więcej
I ordered a replacement extension tube for my Miele vacuum cleaner in June at a very reasonable price which arrived promptly. Unfortunately this broke after a little over 2 months. I contacted Bartysp... Zobacz więcej
Informacje dotyczące firmy
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Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Inni użytkownicy przeglądali również
I am so grateful I have trusted this…
I am so grateful I have trusted this company. I had a trouble with the Royal mail as they did not delivered my parcel and did not left any red card that they have been and could not deliver.
I have contacted bartyspares via email explained the issue and they kindly resend the parcel again that was delivered without any problems:)
Thank you so much. First class customer service !! Great products.
Really quick and hassle free service…
Really quick and hassle free service thanks.
Great service
Great service, fast delivery, amazing product. The pet hair turbo brush attachment really worked. The carpet was back to normal .
Thank you
I ordered a extra long 4 metre hose for…
I ordered a extra long 4 metre hose for my vacuum cleaner. The hose fitted perfectly other than it was only 3 metre long. They either need to aquire a new measure or advertise 3 metre and not 4 metre hoses
No Hassle Refund
Ordered some replacement gas hob knobs. These were 3rd-party manufactured and as it turns out, they hadn't quite got it right and consequently they didn't work. I therefore returned them to Bartyspares for a refund on that basis, and it was processed and refunded the same day they received them. This is how things should be and gives me the confidence to order from them again.
Just want to mention first class; the experience we…
Just want to mention the experience we have had with Bartyspares is a positive experience. Ordered a part on Thursday evening it was with us by Saturday. The correct part undamaged.
Efficient
Excellent company, not used before but definitely will if I need to. Very efficient service and products delivery.
Thank you very much.
BartySpares. Two Faulty Vacuum Cleaner Motors. Replaced the First, but Failed to Refund for the Second and its Return Postage
I ordered a vacuum cleaner motor from BartySpares, when it arrived the carbon brush assembly had been smashed out of shape but not due to faulty packaging. I sent photos and it was quickly replaced within a few days. Barty spare included a return label with the replacement motor.
However, the replacement motor carbon brush assemblies again were damaged with one of brass brush housings jammed up against the motor commutator. Also the fan housing was jammed against the fan blade, thus preventing the motor from turning.
I contacted BartySpares again, and again sent photos of the faults, but this time they totally ignored me, so I got onto PayPal to claim a refund. PayPal tried to contact them but they did not reply. Therefore, PayPal found in my favor and I had a refund for the full cost of the motor.
I have also claimed return postage for returing the second faulty motor, but BartySpares are still ignoring my claim, of which is in accordance with their terms and conditions because the item was faulty.
I've been an engineer since the late 1960's and this is the worst service I've ever experienced!
Excellent customer service
Excellent customer service. I ordered an item incorrectly from their eBay shop, so contacted them to find the correct part. Response from Clint was quick, friendly and he pointed me in the direction of the correct part. The correct part arrived quickly, and returning the incorrect part for a refund was painless. Thanks very much.
Excellent customer service
Excellent customer service, kept informed at all times, product exactly as described, value for money.
Awful. Avoid.
Awful. The product was not as described, was terrible quality and expensive (the expense and photos suggesting it would be higher quality), also damaged (possibly from being sent with so little packaging) and when I complained there was no regret at my dissatisfaction, let alone an actual apology. Communication was rude and Andy said "all cooker knobs are plastic" which simply isn't true I've just got some metal ones from another supplier. In any case, Barty's "chrome" is badly made even for plastic, with bubbles and scuffs in the spray paint.
Attachments fitted perfectly
Bought these attachments for the shark and they fitted perfectly 👍
At that price I thought they were secondhand but no they’re brand new.
Delivered by royal mail and arrived in perfect condition in the team frame stated .
Thank you 🙏
Very Bad customer Setvice
I requested a part from their website
The part they sent was nothing like I ask for.
Sent email 3 days later still no reply
Very hard to find a contact number
So returning part (let’s see how long for a refund.
Wouldn’t recommend
Barty Spares service is superb
Barty Spares service is superb, my original order was
lost by Royal Mail tracking service and Barty Spares
soon arranged to send me another order. In todays
climate its so refreshing to find a company who gives
an excellent service and customer care thank you.
Superb service
Excellent customer service with very quick responses.Have used this firm twice now and their spare parts are exactly as described,excellent quality and very reasonably priced.Delivery is very quick.My last order arrived in less than 24 hrs and was free postage.Will be my first firm for any future parts I require.
Most excellent service
On the three occasions I have need to contact Barryspares the service department was exemplary. I would have every confidence in continuing this relationship and recommending them to friends and family . A.L.Baker.
5 January I buy parts + next day…
5 January I buy parts + next day delivery
7 January bartsparts give my parcel courier or post office
Parts will be delivery to my 9 January
Company don't going delivery next day take money for this and now don't want refund price next day delivery
This is fraud
Unsatisfactory warranty period of 90 days!
Bought a replacement hose for Miele vacuum cleaner on eBay July 2024 but retaining lugs broke off in less than six months. Andy stated warranty period only 90 days and would therefore not refund cost. Warranty period not stated on eBay website and in any case I would expect an item like this to last more than six months. Unhappy.
I smashed a microwave plate a few days…
I smashed a microwave plate a few days before Christmas potentially making Christmas Dinner a nightmare. These guys found the correct plate and had it delivered within 2 working days rescuing Christmas. 10/10 for service, speed and quality!
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