BalconetteRecenzje 

59
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

So 5 years ago our builder installed a Balconette balustrade around our rooftop deck. No problems with the balustrade in 5 years but upon inspection our original builder had measured it too small and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The frameless glass balustrade looks stunning and the company were able to provide the non standard height, which we had been unable to source elsewhere. It is well engineered and was relatively str... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We found a product very good quqlity,delivered on time and with care. We had some issues during installation but Kasun and Jean-Phillipe went above and beyond to guide us through. Highly recommended.... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Balcony Systems Delivery Note OA64984-1-1 foul up was sent to the wrong address 200 miles away and they got ours Told it had been undone so when it finally got back it was not attached properly... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wykonawca poręczy i balustrad

Napisane przez firmę

Balconette is a manufacturer & supplier of high-quality Glass Balustrades, Glass Juliet Balconies and decking systems. We manufacture in the UK in our own factory. We operate UK wide and are geared up to service the large developments as well as the single-family self-build or renovation. We pride ourselves in top quality products and service and believe that we must maintain both at a very high quality to keep leading the market in our field. Balconette has a proprietary and unique self-cleaning coating that is available on all the products, the coating trademarked BalcoNano® is Eco friendly and reduces cleaning cycles by as much as 90%. It is also available for retro use by customers in specially designed sachets. Our factory, offices and showroom are located in our own premises near Gatwick airport. Our showroom is easily accessible being on the main A22, just 5 miles south of J6 of the M25. Customer parking available and is free. We are open every weekday from 9am to 6pm and on Saturdays by prior arrangement.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

59 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(59)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
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Oceniono na 5 z 5

Stand by their product

So 5 years ago our builder installed a Balconette balustrade around our rooftop deck. No problems with the balustrade in 5 years but upon inspection our original builder had measured it too small and bodged it. The team at Balconette, J-P in particular, charged nothing to design a work around to make it fit properly and gave great support whilst we fitted it.

3 lutego 2026
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Glad we were able to help!

Oceniono na 5 z 5

A good quality product at a very competative price

The balcony system we wanted was cheaper with Balconette than with other suppliers. Communication was great and delivery was sooner than expected. With the initial delivery, there was a slight bit of damage to the hand rail (probably a result of transit), nonetheless, Balconette sent a replacement hand-rail no quibble within a couple of days. I am very pleased with the product and the cost, also, the willingness to rectify a problem ASAP.

17 listopada 2025
Opinia niezależna
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Odpowiedź od Balconette

Thank you for the kind words.

we are looking forward to your next order.

Oceniono na 5 z 5

We had a great experience purchasing…

We had a great experience purchasing our Orbit Mirror Juliet from Balconette.
From the beginning, the team provided clear guidance and detailed drawings, which really helped us prepare for installation. During the process, they were always quick to respond to any questions, both via email and phone, and offered practical solutions whenever needed.
Their support made the installation much smoother and gave us confidence throughout the project.
Highly recommended.

23 marca 2026
Opinia niezależna
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Odpowiedź od Balconette

Thanks Joanna, It was a pleasure to work with you and we hope you enjoy your balcony for many years to come.

Oceniono na 4 z 5

I found Balconette very professional…

I found Balconette very professional providing all necessary drawing and the product is very good quality fit for my clients needs.

25 lutego 2026
Opinia niezależna
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Odpowiedź od Balconette

Thank you very much Dennis, we hope to serve you again soon.

Oceniono na 4 z 5

Grear customer service!We found a product very good…

We found a product very good quqlity,delivered on time and with care. We had some issues during installation but Kasun and Jean-Phillipe went above and beyond to guide us through. Highly recommended. Yes we had some issues but Balconette is a place where you get customer service.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Balconette

Thank you Anna for the review, that's very kind of you.

We hope you enjoy your balustrade for many years to come.

Oceniono na 5 z 5

We fitted a balcony a few years ago and…

We fitted a balcony a few years ago and unfortunately we had a problem with our roof and needed to remove part of the balcony, it is only when you have to do work on it that you realise how well it is made. The balcony was easy to strip down and a quick soak in warm soapy water the seals were as good as new. A call to Jean-philippe and a kit to reinstall the glass was sent to us free of charge.

18 listopada 2025
Opinia niezależna
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Odpowiedź od Balconette

Hi Steff,

Great feedback and indeed the balustrade elements are built to last, so glad it all went back together well.

Thanks for the review!

Oceniono na 5 z 5

Fantastic support & advice

The technical team, especially Jean-Philippe Ramdas, went out of their way to support me on a complex re-build of my balustrade after a leaking roof required it to be dismantled and re-done.
Nothing was too much trouble and advice was always forthcoming, calls always returned and new parts supplied quickly when required.
When it got really technical and problematic solutions were provided to overcome them. This helped to keep costs to a minimum.
I honestly wouldn’t have coped without this support and advice and can’t thank JP and the team enough.

9 września 2025
Opinia niezależna
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Odpowiedź od Balconette

Thank you for the kind words, we are glad we could help.

Oceniono na 5 z 5

Balconette demonstrated a professional…

Balconette demonstrated a professional approach from the outset. Flexible, communicative with a can-do attitude meant the whole process went smoothly. The installation was of the highest standard and the resulting balcony fitting and materials exuded quality. A 5 star job!

8 września 2025
Opinia niezależna
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Odpowiedź od Balconette

It was a real pleasure working with you and we are really glad you are happy with the result.

Oceniono na 5 z 5

Balustrade looks fabulous

Great job start to finish. We found the Balconette team to be very customer focused. We have an unusual curved and straight edged terrace. It all went to plan and the balustrade end result looks fabulous.

20 sierpnia 2025
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Thanks for the mention.

It's come out really beautiful. Hope you have many enjoyable moments on your new terrace.

Oceniono na 5 z 5

An excellent experience...

We had an excellent experience with Balconette from start to finish. The product quality is outstanding, and the installation process was smooth and straightforward (according to our builder!). We’re absolutely delighted with the result and love our beautiful new balcony.

14 lipca 2025
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Thanks Rachel, glad you like your new balcony.

Oceniono na 5 z 5

Despite some issues and confusion…

Despite some issues and confusion around sizes (including receiving an incorrect size for one side of the railings), JP and the Balconette team far surpassed any of our issues with their professionals customer service. With every issue, they spent time walking through the details and providing helpful solutions.

We would recommend them unequivocally.

18 sierpnia 2025
Opinia niezależna
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Odpowiedź od Balconette

Thanks for your vote of confidence. Things don't always go right or perfect first time, but we will always support you to completion and success, so it's really appreciated when you post a review like this where we had the chance to make it a success together.

Oceniono na 5 z 5

Purchased x3 Balconette products

Purchased x3 Balconette products, (x2 balconies & x1 glazed stair handrail). Superb quality, easy purchase, fantastic customer support. Highly recommend.

29 lipca 2025
Opinia niezależna
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Odpowiedź od Balconette

Thank you for your wonderful feedback, hope to work with you again.

Oceniono na 4 z 5

Great product and customer support

The product looks wonderful and the staff at Balconette were extremely helpful through every stage, even when they supplied the wrong glass sizes (mistakes happen) as they jumped into action to resolve it.

6 czerwca 2025
Opinia niezależna
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Odpowiedź od Balconette

Thank you Andrew, we hope to perform better and get 5 stars on your next order.

Oceniono na 5 z 5

Frameless glass balustrade

The frameless glass balustrade looks stunning and the company were able to provide the non standard height, which we had been unable to source elsewhere. It is well engineered and was relatively straightforward to install with clear instructions.
The black base plate cover was damaged in transit, but a replacement was delivered within a few days. Prompt and helpful responses to emails and phone calls. Very pleased with end product.

26 czerwca 2025
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Thank you very much for your feedback, we are thrilled that it looks stunning and that you are happy with us!

Oceniono na 5 z 5

The balcony product is excellent

The balcony product is excellent. Really good to install which was made easy by reviewing the installation videos. A couple of minor issues were encountered which was easily resolved by a quick phone call. The finished job is perfect.

23 czerwca 2025
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Thank you Colin, hope you enjoy your frameless balcony for many years to come!

Oceniono na 5 z 5

Fantastic post sales support

Balcony is over 10 years old and still looks fantastic. Unfortunately I needed to replace one of the wooden stair components and needed the installation parts to reinstall the glazing. Excellent post sales support.

6 czerwca 2025
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Very glad we could help and thanks for the positive review.

Oceniono na 4 z 5

Overall really good service

Overall really good service from Balconette. I bought two balconies and balustrades from them and both were high quality and with good customer support. We had one little issue (partly my poor measurements) but they sorted it quickly and with no fuss or added expense. Jean-Philippe in particular went above and beyond to help.
Wouldn’t hesitate to recommend them for glass balconies.

12 maja 2025
Opinia niezależna
Logo Balconette

Odpowiedź od Balconette

Thank you for the kind words!

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