Baker Hardman Solicitors Recenzje 49

Wynik TrustScore: 3 na 5

2,8

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Oceniono na 1 z 5

Absolutely awful communication! My accident was 12 May 2025 I’m still waiting for any figures! They don’t respond to emails and when I call the person dealing with my case will call back, which to be... Zobacz więcej

Oceniono na 4 z 5

Sumerah was very helpful, however the third party insurer was very awkward about settling, making it a very lengthy, stressful process.

Oceniono na 3 z 5

The company were very good when I got to speak to them. A couple of times I was told to call back as no one was available,to which I suggested they call me when they are

Oceniono na 5 z 5

I had/have a really good experience with this company.. especially Natasha Eccles who dealt this matter efficiently and professionally, keeping me with updates and guiding me if i was stuck. I wish i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria

Napisane przez firmę

Law Firm


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

49 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Oceniono na 1 z 5

Absolutely awful communication

Absolutely awful communication! My accident was 12 May 2025 I’m still waiting for any figures! They don’t respond to emails and when I call the person dealing with my case will call back, which to be honest, very rarely happens, I’m currently waiting on a call back now!! They certainly don’t deserve the 40% fee!! I really wish i hadn’t used this company but as they called me within 24 hours of my accident i foolishly believed they must be efficient!!

22 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Stay clear !

Very unprofessional / No communication - 4th person to handle my case and I would not have known if I did not call, these people mistreat the vulnerable.

11 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

AVOID AVOID AVOID...worst experience

AVOID AVOID AVOID...worst experience and contrary to everything advertised. I signed a settlement acceptance letter in October 2025 and have yet to receive the funds. Email replies from the company state all cheques sent by the third party insurer have been 'lost in the post'. Avoid using this company at all costs as they only want to keep your rightful settlement funds for their own greedy gain, probably in a high interest account (unconfirmed but a strong suspicion). Coincidentally now I have posted this review on Google reviews and submitted a Subject Access Request, suddenly my settlement funds have been received and are ready to be transferred, but until they are in my account I have no faith they will follow the law

29 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you Kavita!

At the start of my case I felt hopeless until Kavita Khanna took over. It was the first time I felt heard and seen in the midst of all the chaos, not only did my case progress rapidly but she kept her promise of getting a final decision. I felt the passion in her work by the constant updates whether big or small via phone and email. She kept me well informed throughout the entire process and all the available options I had through each stage. She answered every question without a single sign of annoyance (I asked 100 questions). Kavita, thank you so so much for all your hard work. It's people like you who make a difference in this area of work.

7 października 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant company

Brilliant company, no ifs buts or maybes dealt with our case really well. Thankyou for that.

1 września 2025
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and that we could assist you effectively. It means a lot to our team.

Regards,
Baker Hardman Solicitors

Oceniono na 1 z 5

Managed to get all the money for the…

Managed to get all the money for the garage .
No money for injury clIm
Slow service even with straight forward claim

10 lipca 2025
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

Thank you for sharing your experience. We’re pleased we could recover the money for your garage. Personal injury claims can be challenging, and we always strive to secure the highest possible compensation for any damages. However, outcomes can be affected by various factors beyond our control, which may influence the final compensation. Your feedback is valuable, and we’ll continue to do our best for all our clients.

Regards,
Baker Hardman Solicitors

Oceniono na 1 z 5

One star

One star, only because you can’t enter no stars. My disabled wife, who suffers from chronic back pain from a previous car accident, a brain haemorrhage and fibromyalgia, was involved in an accident in April 2023, of which the third party was found to be at blame. Our car was repaired through our car insurance, end of story you may think, but no, ring ring it’s Baker Hardman or their representatives, do you know you can claim compensation from your April crash, do you wish to claim compensation which should be in the region of £1500, which of course they now dispute, but from other reviews on here, seems to be standard practice. Step forward two and a half years, after consultations with an independent GP and an Orthopaedic Consultant, my wife was offered £1065, ok you may think, however 40% is taken by Baker Hardman in fees, the Orthopaedic Consultant wants his cut, some their representatives needs £220+, leaves her with a grand total of £236. Hardly worth the time and considerable effort, you may as well stick a tenner on a 25-1 shot. Would never have anything to do with this firm ever again.

Footnote: As of today, my wife has even still to receive the paltry sum of £236 even though we are led to believe that the third party has made the payment, where has it gone I wonder. Two years and 4 months later after the accident.

31 lipca 2025
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

"Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and the difficulties your wife has faced. We take all client concerns seriously and would like to investigate this matter further to ensure everything has been handled correctly. Could you please provide your wife’s full name and your file number so we can look into this and respond appropriately?

Regards,
Baker Hardman Solicitors

Oceniono na 1 z 5

Baker Hardman Solicitors contacted my…

Baker Hardman Solicitors contacted my son when he had a car accident. I have just called them to ask a few questions as a mother and the female that answered the call was extremely rude.

I told her my son had been contacted and she basically called me a liar, asked why they would do this and how would they get his number anyway.

I tried to explain but she basically repeated herself and so I told her how rude she was and ended the call.

My son did not contact this company, had no interest in making a claim and yet it is OK for them to contact him, only to be met with rudeness when I call to ask for some information.

She needs to be re-trained or sacked.

I see no response from the company to the negative reviews????????? Only the positive!!!!!!

8 lipca 2025
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

"Thank you for sharing your experience. We sincerely apologise for the way your call was handled; this is not the standard of service we aim to provide. We take feedback like this very seriously and would like to investigate the matter further. Could you please provide your son’s full name and any relevant details like file number so we can look into this and respond appropriately?

Regards,
Baker Hardman Solicitors

Oceniono na 4 z 5

They delay and stall your compensation

Took an unreasonable amount of time to finally get compensation. Kept having to chase Saf up. He was quick in calling me about the bad review though.

I've finally been paid and I'm glad to finally glad to put this all behind me.

12 lutego 2025
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

Thank you for your feedback. We’re glad to hear that your compensation has now been received and that you can put this matter behind you. We appreciate your patience throughout the process and will continue to work on improving communication to ensure a smoother experience for our clients in the future.

Regards,
Baker Hardman Solicitors

Oceniono na 5 z 5

Extremely good experience with this…

Extremely good experience with this firm! Many thanks to Tim Steer

16 stycznia 2025
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience, and we’ll be sure to pass your thanks on to Tim Steer.

Regards,
Baker Hardman Solicitors

Oceniono na 5 z 5

Very helpful and trustworthy I’d…

Very helpful and trustworthy I’d certainly recommend and use again

18 grudnia 2024
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

Thank you for your kind feedback! We’re delighted to hear you found our service helpful and trustworthy, and we truly appreciate your recommendation. We look forward to assisting you again in the future.

Regards,
Baker Hardman Solicitors

Oceniono na 5 z 5

Professional Law Firm and Highly Recommended

I recently had the pleasure of working with Qasim at Baker Hardman on my bankruptcy petition, and I can't express enough gratitude for their support and expertise. From our very first meeting, Qasim was not just a professional but also a friend, showing incredible understanding and taking the time to explain every step of the process with complete transparency and in a way that was easy to understand.

Their attention to detail and thorough preparation made all the difference in my case. I felt confident and well-represented throughout, and Qasim was always available to answer my questions, no matter how small. Thanks to their hard work and expert field knowledge, we received a favourable outcome, allowing me to start fresh.

I highly recommend Baker Hardman Solicitors to anyone facing similar challenges. Their dedication and knowledge truly set them apart. Thank you for everything!

27 września 2024
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

Thank you so much for your wonderful feedback! We’re delighted to hear that Qasim was able to support you through your bankruptcy petition and make the process as clear and manageable as possible. Your kind words mean a lot, and we’ll be sure to pass them on to Qasim. We’re thrilled that you achieved a favourable outcome and wish you all the best as you start this new chapter.

Regards,
Baker Hardman Solicitors

Oceniono na 4 z 5

I had a good experience with Baker and…

I had a good experience with Baker and hardman, regarding a non fault claim keep me upto date and well iinformed everything was done on line via email no need to visit business.
Bismah Afzal

20 września 2024
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

Thank you for your kind feedback. We’re pleased to hear that your non-fault claim was handled smoothly and that our online process kept you well-informed throughout. We appreciate you taking the time to share your experience.

Regards,
Baker Hardman Solicitors

Oceniono na 5 z 5

I had a positive experience with Baker…

Bismah Afzal solicitor I had a positive experience with Baker Hardman Solicitors. They contacted me about a no-fault car accident. They followed it diligently and put me through to a therapist who helped me physically and psychologically. My solicitor constantly informed me of every development and was on hand to respond to any of my calls and emails.
Solicitors Bismah Afzal.

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

Dear Mehreen,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Baker Hardman Solicitors. It's wonderful to know that Bismah Afzal was able to support you through every step of your case and ensure you received the care and attention you needed. We truly appreciate your trust in us, and we're glad we could assist you both physically and psychologically after your accident. Should you need any further assistance, we're always here to help!
Regards
Baker Hardman Solicitors

Oceniono na 4 z 5

I had a positive experience with Baker…

I had a positive experience with Baker Hardman Solicitors. They contacted me about a no-fault car accident. They followed it diligently and put me through to a therapist who helped me physically and psychologically. My solicitor constantly informed me of every development and was on hand to respond to any of my calls or emails. Though the payment I received was less than I initially expected, I think generally speaking, my experience was positive.

16 sierpnia 2024
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

Thank you for your feedback! We're glad to hear that overall your experience was positive and that our team was able to support you throughout the process. We always aim to achieve the best outcome for our clients and appreciate your understanding. If you ever need anything in the future, feel free to reach out—we're here to help!

Regards
Baker Hardman Solicitors

Oceniono na 4 z 5

Good result

Got the result I wanted.
Issues were solved.
Communication can be worked on.

1 sierpnia 2024
Opinia niezależna
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Odpowiedź od Baker Hardman Solicitors

Thank you for your feedback! We're glad we could achieve the result you were looking for and resolve the issues. We also appreciate your comment on communication—it's something we're always striving to improve. Your input helps us get better, and we hope to provide an even smoother experience next time. If you need anything in the future, don't hesitate to reach out!

Regards
Baker Hardman Solicitors

Oceniono na 1 z 5

Poor communication

I had a non fault car accident and was contacted by Baker Hardman and persuaded to submit a claim for compensation. Ten months later after an online Drs appointment and form filling, the matter has still not been concluded. Communications have been limited and recently dried up altogether. I still do not know if the matter is ongoing or if my claim has been rejected altogether. Very poor communication!

1 listopada 2023
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

Thank you for your feedback. We’re very sorry to hear about the difficulties you’ve experienced and the lack of communication regarding your claim. We take matters like this very seriously and would like to investigate further. Could you please provide your full name and file number so we can look into the status of your claim and get back to you promptly?

Regards,
Baker Hardman Solicitors

Oceniono na 4 z 5

I used Baker Hardman Solicitors group…

I used Baker Hardman Solicitors group to help me with some think. The solicitor which help me was Bismah Afzal she was very helpful and phone me along the way with information. I would use them again if I needed a solicitors again

2 sierpnia 2024
Opinia niezależna
Logo Baker Hardman Solicitors

Odpowiedź od Baker Hardman Solicitors

Thank you for your positive feedback! We’re pleased to hear you had a good experience with Bismah Afzal. If you ever need legal assistance in the future, we’ll be here to help. Your satisfaction is our priority!

Regards
Baker Hardman Solicitors

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