Bags of Love Recenzje 

Delivery was quick and the print quality itself is good. However, the product is not a fleece blanket in any meaningful sense. The material feels like a thin felt rather than fleece and does not provide the softness, warmth, or comfort you would reasonably expect.

The product description is therefore misleading, as the item supplied does not match what most customers would understand a fleece blanket to be. Because it is personalised, I’m unable to return it, leaving me stuck with a product that isn’t as described.

I have given two stars solely for delivery speed and print quality, but deducted the remaining three stars due to the material. At this price point, the cost would be reasonable for genuine fleece, but for this material, it feels significantly overpriced.

Overall, I am hugely disappointed — particularly as this was purchased as a Christmas present.
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UPDATE 22/12/25
Having spoken to BOL, the site was a tad confusing, but I had actually ordered the wrong item than what I thought. In the end, customer service was great and resolved the issue to my satisfaction, and I received the correct item well in advance of Christmas. Therefore, I have uplifted the rating to 5 as a large part of this was due to my error.

Advice is just be sure you are ordering what you think you are.

Very satisfied with the picture blanket. The website is easy to navigate given my IT skills. Great customer service. Would recommend.

I ordered from these in the past, I was very happy with the design so I ordered again, this time on a different material as the original was too synthetically smooth. The colours were faded and the hues were completely off. I provided them with images of the faulty product and also images of my original design/order as additional evidence. The ignorant lady I spoke to “Riddhi”, deflected my complaints, ignored my responses and made it all about the comparison to the old product I ordered. If a change as simple as fabric would negatively affect the outcome that badly, why wouldn’t they make the preview image reflect this?

Loved the personalised Christmas Bauble, it was easy to design and order. It was quick to arrive and was well wrapped, and in a lovely soft silk bag, the bauble is a high quality product. Its going to make a lovely Chrismas gift 🙂

Ordered 3 custom christmas baubles of my recently passes pet. Ordered Sunday night, recieved Tuesday. The quality was amazing and can't fault the service.

Just received my custom designed jumper, and I'm very happy with it. The quality is great. Arrived fast, very impressed with the service. Thank you!

I ordered a photo tin for my son’s 21st birthday. I have previously ordered and been happy with 3 other photo tins. However on this occasion I found the software clunky, especially when trying to arrange photos on the tin lid. The main issue though is that while during the design process there were no flags raised about blank areas and there was nothing obvious to see on the preview, when the tin arrived, instead of the photo montage wrapping around the entire tin, as would be expected, and as per my previous tins, there were 2 vertical blank white strips, one with only 1 photo on and 1 with nothing at all. This is clearly not something I would have consciously designed. When I raised this issue with Contrado, who own Bags of Love, I was repeatedly told that there was no issue with the printing and they had printed the design perfectly. I would obviously never have consciously designed a tin with significant flaws, as this tin has, but Contrado won’t accept responsibility and one of their responses described themselves as a printing company. They are still, however responsible for the design software. As a supposed gesture of goodwill they are offering me 10% off the cost, around £3! Sadly I won’t be using Bags of Love again.

So impressed with this company! Ordered a personalised glass worktop saver. It arrived in 3 days and the quality is fantastic. So thrilled. Thank you…just amazing service

Amazing super fast service and great stickers thank you

Ordered men's pajama pants. I uploaded 10 pictures to be added to the pants. I had to play around with it for awhile before I was satisfied with the placement. I received my order in about a week. I was so impressed with what I received. They turned out way better than I expected. My husband is going to love them!! I saw someone post a concern about the remote area charge. For me, the pants were sent from England to California for total shipping cost of $14 (which includes the remote area charge). I think for the quality of the product I received, in the short amount of time I received it & where I received it from, the shipping charge is reasonable.

It’s the quality, it’s really wonderful. I uploaded a very special photo to make a tote bag, tea towel and mug as memorial gifts and they did not disappoint, indeed, they exceeded my expectations both in the quality of the reproduction and the quality of the materials used. I was inspired by the tote bags at the National Gallery featuring works of art. The one Bags of Love made for me is much better and also the design is unique! I also ordered some art prints of different sizes from A4 to A2. I could also custom size because I wanted 40cm x40cm. They created exactly what I designed and they produced and sent them to me extremely promptly. I shall be ordering more of my unique designs as gifts this Christmas.
Individually, the items might seem expensive at first, but if you order multiple items, it generates a discount which makes each item much more economical, indeed amazingly priced for bespoke pieces. I always come back to Bags of Love if I want something done properly. Thank you Bags of Love.

This is the same company as photo blanket that don't get a good review on here not shore if I will use them

I ordered thank you post cards for my guests who brought me cards and presents for my wedding. I needed them next day delivery ordered in time and even had confirmation on chat this was on the Monday, fast forward to the Tuesday no delivery contact the company who said they forgot and would dispatch it however it was too late as I would be travelling overseas on the Wednesday. Really disappointing that they couldn’t deliver what they say they can.

This is the umpteen time of using this company and they NEVER cease to impress! Wonderful quality at a great price! Can't rate highly enough !

Glad I found this website. It allowed me to design the product exactly as I wanted it, it was dispatched quickly and is great quality.

I ordered three neck scarves - they were all great. Then I ordered two custom dresses, $130AUD each, a S and an XL. These dresses took an unusually long time to arrive, possibly a courier fault rather than the company. Once the dresses arrived the prints were great quality. The fabric was very light, flimsy almost, but okish. The sewing was not great, with the hole for the wrap around barely visible. I could have lived with that. However, the sizing is way off. The S is very snug on me, usually an AUS 6/8 (I'm 160cm high), the dress fit more like a long top. The XL had no chance of fitting my mother, usually an AUS 12-14. The XL fits me ok at least if I wear a top underneath. Still, $260 out for two dresses that aren't really wearable. Customer support seemed helpful initially, with promises of getting the pattern sizing checked, until 4 weeks later I realised I still have no answer on whether there's a remake or a refund coming. I have assumed not. Very disappointed and I won't be buying from here again.

The tapestry lay out is ok wish it would show pic clearer. But I'm not checking out paying £6 postage for something that would cost £2 to send its nakung the item to expensive. Sorry but I'd want all the embroidery threads included for that price. Pic doesn't look bet quality either. For what they want I might aswell by the beading version which will be a hell of a project but way higher quality

Utterly impossible to get in touch with these people. TRASH customer service. I sent them an email. NOTHING in response. I sent them a chat message, still NOTHING in response.

Bought a photo puzzle for my dad and his wife's wedding anniversary. I also paid extra for the photo tin for the puzzle. My dad passed away only four days before this so it holds even more sentimental value. When the puzzle arrived in the photo tin, it arrived with no protective packaging other than a film sleeve over the tin inside a cardboard box. Due to the lack of inner protection the tin had been dented during transit.
I contacted customer services email and have been back and forth evidencing the damage for 4 days now. Ashkat has since decided that a 10% refund (£3 odd) is a sensible "good will" gesture! All I have asked for is the £37 worth of puzzle and photo tin to be intact and in good condition! I only want the tin replaced as it's dented and they've decided that £3 should cut it. Or I could have the percentage off repurchasing again to replace the damaged tin I purchased. Absolutely avoid!!
I've used bags of love previously for photo blankets etc but I won't be using them again!!!!!

Update: they did offer a percentage off but after the review, they did replace the tin. I have altered my rating accordingly. It was a long stressful process and I had to keep chasing but they did replace it eventually.

Order two custom basketball jerseys, the online tool was easy to use. they were a bit delayed in delivery time but to ensure quality was at to their standard. they did inform me and in the end came just in time. the quality is amazing, and the presents were received well. Good company with great results. I recommend and will use them again in the near future. thanks!