Bad Brownie Recenzje 

3694
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My friend sent me gluten free brownies after an operation, they were absolutely gorgeous. They disappeared within minutes.

Oceniono na 5 z 5

These brownies were absolutely delicious!! Each one is bite sized and perfect soft consistency, not too sweet, generous frosting and wonderful flavours. I had the Christmas pack, mince pie brownies... Zobacz więcej

Oceniono na 1 z 5

Received email Monday to say shipped, via next day delivery. When tracked showed as not received by courier. Tuesday same. Wednesday same. Eventually showed as received by courier late Weds afternoon.... Zobacz więcej

Oceniono na 5 z 5

Ordered a set of delicious brownies for my daughters birthday to her and despite being let down multiple times by DPD not delivering, Morag from Bad brownie, sorted it for me. By delivering a new batc... Zobacz więcej

Informacje dotyczące firmy

  1. Piekarnia
  2. również w kategorii:
  3. Cukiernia - ciasta
  4. Cukiernia - desery
  5. Sklep z podarunkami

Napisane przez firmę

We are makers of the most exquisite and delicious chocolate brownies you will ever taste. We think our brownies are the best in town – in fact in any town we deliver to in the UK. It’s not just us who think so – the Dragons in their Den loved them, as have thousands of people who’ve visited us at food markets over the years, and our tens of thousands of happy online customers. We are totally passionate about our handmade brownies. We gave up our day jobs in a branding agency because we believe in these brownies, and we are constantly, relentlessly, whole-heartedly creating, evolving and improving what we bake, to give our fellow brownie-lovers the most luxurious, delicious, chocolatey, delightful products we can. One of the reasons we feel so proud of our little squares is because of the quality of ingredients we use – only the finest Belgian dark chocolate, the creamiest churned butter, nuts sourced from the finest nut growers.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(3694)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
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Oceniono na 5 z 5

Fast delivery

I was lucky enough to win a giveaway with Bad Brownie recently and I’m very impressed. My order arrived the next day and was packaged beautifully and of course delicious.

Thank you again

5 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Waste of money

I've ordered Keto brownies-they are absolutely tiny and the taste is disgusting. I've eaten a few keto bakes in my life but this is just another level. They look beautiful, like on the pictures but that's it.

30 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Never arrived

Never arrived. Delivered to wrong place although stated received by named person. Daughters birthday and no brownies. Not happy at all. Poor service . Would never recommend.

17 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Rip off. Tiny portion hidden in large packaging.

Disappointed with size of product. Paid £15 for 12 brownies when in reality it is a postcard size brownie cut into chunks that are around 2cm wide and long. Feel like I have been ripped off. Ordered these as a gift for someone and the packaging looks like they are a good size but when opening the product is 1/3 the size of the package and then filled with foam peanuts. Absolute rip off.

3 maja 2023
Opinia niezależna
Oceniono na 2 z 5

Only order if you like very very sweet cakes

The delivery was a gift from my son, arrived as expected, beautifully packaged.
But the brownies are sickly sweet. I tried tham and have thrown them out.
Please reduce the sugar content, these are like US cakes, really overly sweet. I enjoy cake and biscuits, but not these

17 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Company cancelled the order a week after I placed it.

I cannot review the brownies as they never arrived. The day they were due to arrive my order was cancelled by the company. I had also had reason to contact them with a query but never received a response. Disappointing that my order was taken a week ago and it took a week for them to decide to cancel the order. Having read some recent reviews that were not positive I will not reorder. Such a shame.

9 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Indulgent keto treat

Super fast delivery (next day).
Beautifully packaged and brownies themselves look beautiful, as well as taste amazing.
All 4 versions of keto brownies deliciously indulgent, better than anything I have made myself.
Happy with ingredients, esp xylitol and erithrytol as sweeteners rather than anything cheaper.
Bought them to share at birthday meal and everyone loved them, including non keto dieters. For people like myself on a restricted diet, they are definitely worth the money.
Would make a great gift!

11 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Sent a best sellers box to my niece for her birthday and she loved them! Whilst making my order, I was unable to use a promotional code that was sent through. I discussed this with the customer service team and they were courteous and responsive in resolving my request. My order was processed quickly and arrived early the next morning. Would definitely use this company again!

13 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Horrible customer service

Horrible customer service item was ordered over a week ago and has still not been delivered on 2 occasions the driver was on the delivery street and then the item was delayed. Would not recommend this company!

3 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Company, Great Brownies

I had to contact Bad Brownie when an order didn’t arrive in time for Christmas (not directly their fault). They responded incredibly quickly, via both phone and email, and resolved the issue in time for me. I was very impressed.

Nobody wants to have to contact Customer Service but, when you do, hope they are as responsive and effective as Amrita and the Bad Brownie team.

20 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

10+ consecutive days of failed delivery date promises

Made a large order (£100+) for a client I work with for a pre Xmas celebration on a next day delivery - to arrive on a Wed. 2 days later it didn't arrive and after chasing BB they said the postcode in question had delivery issues with DPD. If that was the case, 1) mention affected postcodes in your website OR 2) contact customers after order made immediately to notify them OR 3) at least contact them on date of delivery to tell them it's not coming! suffice to say they did none of the above. After complaining I spoke to co-founder Paz, who refunded my money and said he'll use which ever method of delivery gets it there by Monday (he understood that most of the employees will have broken up Xmas then). I agreed even though I had promised my clients a treat which now MOST will miss out on. Since then an ENTIRE week has passed and they have yet to deliver the brownies. My client has totally shut down for Xmas and they have messaged me twice to remind me nothing has arrived. It has been absolutely humiliating! I spoke to Paz twice and he has completely washed his hands of it. BB have stained my relationship with my client because of the 10 consecutive days of failed delivery date promises. Its actually unbelievable a company can be this incompetent. I made it clear to Paz that the only resolution that's acceptable is that he sends the order in the 1st week of Jan when my client opens again but he refused as he does not want to incur further costs. BB will happily damage my reputation to avoid incurring an expense which is entirely their fault! Congratulations Paz on your top customer service!

13 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

The Wow Factor!!

I pre ordered a chocolate salted caramel Yule log to be delivered Christmas week. I received it on 20th so it came in the time promised and very well packaged within a protective bubble tube. As for the taste it certainly has the wow factor! Probably the best chocolate brownie I have eaten, very moist and rich! I’m not sure it’s going to last until Christmas Day! I will definitely pre order another for next year and I would certainly recommend this company to friends and family!

20 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Placed an order with this company via…email

Placed an order with this company via email - which was first of all not actioned. Then after we chased them they processed the order but didn't include our message to our clients. So effectively making the Christmas gift anonymous. This fiasco cost us £620.00. No phone number that works to call them either - bunch of cowboys.

22 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Bad Brownie or Tasteless Brownie?

First does Bad Brownie know that planet earth is struggling due to human pollution and waste? Packaging and the production of it being one of them. The 'Christmas brownies bites box' was sent to my home by my employer. Kind of them. But the minute box was inside an oversized external box, garishly coloured (pink mostly) which could make a 13 years old teenager very happy. But sadly not me or the planet. Stop using unnecessary packaging Bad Brownie. You are just contributing to waste and global warming. Inside the oversized box was a smaller box with twelve micro pieces of something that I would not call brownies but soggy and tasteless little morsels of nothing. A brownie is crunchy and flaky on the outside and soft and sticky on the inside. And full of chocolate flavour. Bad Brownie you need to go back to brownie cookery school.

22 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

TOTAL RIP OFF !

Package took 10 days to arrive with no apology and such a DISAPPOINTMENT!
The box is small and only the size of a postcard however upon opening it I was shocked to find another even smaller package inside which can only be described as the size of my Apple iphone Infact my iPhone is thicker than the product - it’s a TOTAL RIP OFF. The taste is nothing like a mince pie ( CHRISTMAS flavour I ordered ) and has left me with the strangest taste in my mouth for hours. I wish I could find an option to upload the pics I took to prove my point.

19 grudnia 2022
Opinia niezależna

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