Great prices but slow to respond to questions. Took 2 weeks to respond to my question about shipping date and when they called me back two weeks later they asked me for an additional shipping charge... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So was a little unsure ordering online since im type who likes to see products and touch / test, but it ended up being way easier than I expected. I had a couple quick questions and customer service g... Zobacz więcej
Reakcja na opinię
Placed an order for a $1000 solar generator. Financing was approved by Affirm. After placing the order, I read that the product would not ship for 20 days. Since I needed it asap, I found another ve... Zobacz więcej
Reakcja na opinię
I was a bit sceptical when I placed my first order here, but the quality of the product was good so was the support. Everything came as expected and the experience was good overall.
Informacje dotyczące firmy
Napisane przez firmę
Backyard Provider is an online store that aims to provide the most competitive prices for backyard and home items. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service.
Dane kontaktowe
Stany Zjednoczone
- backyardprovider.com
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good according to product quality expectations.
I was a bit unsure, but after getting the product in hand I realized the quality was good. It's working fine in use too. In that respect, I'm satisfied.
It was easy to order and good communication.
The website was easy to use and the ordering process was seamless. I received shipping updates, which made it feel hassle-free. I may get it again in future.
Great prices but slow to respond to…
Great prices but slow to respond to questions. Took 2 weeks to respond to my question about shipping date and when they called me back two weeks later they asked me for an additional shipping charge of $100 to get within 2 weeks. From time order was placed to time I should receive product will be almost 4 weeks and paid $100 more
Wide selection and reasonable prices
You can find many types of products here that are hard to find on other sites. I found what I was looking for here, and the price was reasonable. Definitely worth checking out.
Good quality and smooth experience.
I ordered an outdoor product from BackyardProvider. The quality is very good and the product arrived exactly as described. The whole process was easy-overall experience positive.
Good communication and a great product.
I had ordered for an outdoor product and it arrived in great condition. The packaging was safe, and the support team was updating me regularly. On the whole, very good.
No Response After Placing Order
Placed an order for a $1000 solar generator. Financing was approved by Affirm. After placing the order, I read that the product would not ship for 20 days. Since I needed it asap, I found another vendor the same day and then cancelled the order with Backyard Provider via email on the same day the original order was placed. For two days I had no response and kept sending emails with no reply. Calling their supposed 24/7 customer service line just gets me a voice mail which sounds like an answering machine. Starting to Believe this place is a scam. Looked at their 5 star reviews and see the same products reviewed two reviews in a row with different user names. Appears like the reviews are false Something is off. So far unable to contact anyone and they better not ship me the product!!! Affirm so far has been useless in helping since the product has not shipped.
KEEP AWAY FROM THIS COMPANY!

Odpowiedź od BackyardProvider.com
Good Quality and Professional Service
I was a bit sceptical at first, but after receiving the product, I am I was satisfied. The quality is good and the finish is premium . Customer support has also been helpful throughout process.
Great pricing, but need better communication
Price was very competitive.
Malcolm with customer service was awesome.
However, when products were shipped, I never received a tracking number or shipment details.
Products were shipped with the incorrect address and phone number, causing further delays and confusion.
But on the flip side, Malcolm with customer service was awesome in helping resolve these issues.
The products and services were excellent!
The quality of the product that I bought from BackyardProvider was really good. The customer service was quite helpful and quick. Although they were late in delivering, the service was good overall.
Good quality product
I was a bit sceptical when I placed my first order here, but the quality of the product was good so was the support. Everything came as expected and the experience was good overall.
I ordered a product through…
I ordered a product through BackyardProvider. The quality was good as well as I had no issues. Nevertheless, it took a while to have it delivered.
Was left almost out into the road and…
Was left almost out into the road and partially blocking small driveway. But other than that was quick and great. Package was not damaged. Great customer service.
Happy to have ordered!
Customer service and delivery was excellent. The delivery was on time (faster than expected) and I received exactly what was ordered. I will be ordering from Backyard Provider again.
Easy website, mixed experience.
Finding products on the site is easy, thanks to its user-friendly design. Placing the order was also easy. However, the order processing and shipping updates could be improved. Communication has room for some improvements.
Ordering with caution is the best option.
My shopping experience was so-so with BackyardProvider. Taking the time to check out the product availability may be a good idea.
A good experience, although there waa ock issue.
After I placed the order, I was informed subsequently that the product was out of stock. While they kept me in the loop, receiving an update right from the beginning would have been better.
Thanks you Malcolm
Thanks, great grill I would like to especially thank Malcolm for his great customer service. If it wasn’t for his attentiveness I would have cancelled my order.
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







