Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have ea... Zobacz więcej

Oceniono na 5 z 5

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault. The head support bought is clever; more clev... Zobacz więcej

Oceniono na 5 z 5

Really impressed with the neck helper brace I've purchased. I've got an irritated nerve at C5 and am having physio. The neck helper brace is improving my posture and taking pressure off the nerve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using this product for some years. My eighth. My preference over others for its lightweight, open neck design, supporting me where needed. I Find it hard getting silver the colour.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Konsultant ds. zdrowia
  2. Fitness i dietetyka
  3. Sklep ze sprzętem do ćwiczeń
  4. Dostawca sprzętu do fizjoterapii

Napisane przez firmę

BackPainHelp aims to help improve the nations back health by providing award-winning posture and back pain products designed for back wellness. We have partnered with the London Spine Clinic to provide excellent knowledge and to provide really great products that actually work! Please feel free to check our genuine reviews on Google and Trustpilot. We are also available at any time from 9:00 – 17.30 to help with any queries you may have on ✆ Phone, or ✉ Email.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

213 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I didn’t receive my package!

I didn’t receive my package!
Where is it?no one send it to me and return back

6 lutego 2024
Logo BackPainHelp

Odpowiedź od BackPainHelp

Hi, I emailed you yesterday saying that DPD returned your parcel to the warehouse because they couldn't deliver to your address. Please can you check your email ( inbox and junk folder) and reply back to me so we can resolve this for you. Thanks Mark

Oceniono na 5 z 5

Head support

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault.
The head support bought is clever; more clever than earlier models in that it is articulated and fits any size. My husband will benefit from this product. Thank you.

1 lutego 2024
Oceniono na 4 z 5

A good posture brace.

I bought a Posture Hero Brace after seeing a video of myself at a family party. I didn't realise how bad my posture was and realised I needed to do something about it. I looked at a lot of braces online and am happy with the one I chose. I wear it over the top of a tee shirt and can wear it most of the day, although after several hours it can be a bit uncomfortable under the arms. However, I find it does help and just remembering I'm wearing it makes me pull my shoulders back. Early days, have only had it 5 days but I'm happy so far.

10 stycznia 2024
Oceniono na 4 z 5

Great shoulder brace

The back brace is very good, I have a bad shoulder and get a lot or muscle pain and their main brace does help relieve this a lot, I highly recommend. I did have some trouble with the massage cushion as my skin had a bad reaction to it. Their customer service did support me in the end with that though.

1 grudnia 2023
Opinia niezależna
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Odpowiedź od BackPainHelp

Many thanks for your positive review and support, it's much appreciated. Regards Mark

Oceniono na 5 z 5

Friendly.

Unfortunately even though the product was great it wasn't right for what my mum has.
Found then to be very helpful and friendly on returning item.

27 grudnia 2023
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Odpowiedź od BackPainHelp

Thank you Kat for the kind review. Regards Mark

Oceniono na 5 z 5

Excellent customer service.

The company responded quickly when I contacted them, I was very pleased with the friendly and efficient customer service I received.

15 grudnia 2023
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Odpowiedź od BackPainHelp

Many thanks Helena for the lovely review. Regards Mark

Oceniono na 5 z 5

Fantastic

Fantastic customer service as I was late ordering for Christmas but it arrived in time as extra effort made to post it next day for me. This was for my Mum who suffers from a couple of structural problems, her physio recommended this and she has used it and said it was really comfortable and helped a lot and she said using it regularly will definitely be good for her.

27 grudnia 2023
Opinia niezależna
Logo BackPainHelp

Odpowiedź od BackPainHelp

Thank you Rachel for kind review review and glad that we could help. Regards Mark

Oceniono na 3 z 5

Not supportive enough

Not supportive enough . Not much difference to others I have used in the past

8 grudnia 2023
Logo BackPainHelp

Odpowiedź od BackPainHelp

Thank you Michel for the review. We are happy to provide further guidance on fit if required. Sometimes the brace needs to be worn a bit tighter to provide additional support and we can exchange your size if required. Regards Mark

Oceniono na 5 z 5

BACK BRACE DOES THE TRICK

BackPainHelp have been very helpful with excellent communication - I made an error with my order but it was quickly and efficiently sorted with patience. The first generation back brace is a good fit and comfortable - I am wearing it directly on my skin. This is my first day, so I can't comment about long term benefits but it seems to be a good support and stopping me bending which I think is my main problem. It also holds in my small beer belly neatly!

11 grudnia 2023
Oceniono na 5 z 5

Excellent product

Excellent product
Shipped quickly
Would recommend

8 grudnia 2023
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Odpowiedź od BackPainHelp

Many thanks Sue for the kind review. It's greatly appreciated. Regards Mark

Oceniono na 5 z 5

Brilliant customer service

Mark didn’t hesitate to solve my problem of replacing missing poles from my spine gym. They had been lost by removal men when I moved house. Mark checked exactly what I needed and they were sent to me without charge (I just paid postage). This was the best customer service I have ever experienced, particularly with online shopping. Brilliant! Well done, Mark, and thank you.

11 grudnia 2023
Opinia niezależna
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Odpowiedź od BackPainHelp

Thank you Carol for your kind review. We always try and help out our valued customers as much as possible. We are grateful when it's appreciated. Regards Mark

Oceniono na 4 z 5

Useful product, customer service issued were resolved

Ordered a week ago, has been in transit to Royal mail for 7 days, contact numbers on website don't connect, no response from email or webchat...I would not recommend 😡
Edit... I have now received item plus refund from company which I feel shows integrity from the company however the original difficulty in contacting was my reason for the original poor rating.
In terms of the product itself, I have found it comfortable enough to wear although a little scratchy around the neck. I havent been able wear as often as I had planned but it does seem to have improved my neck pain and my posture even with the little time I've used it.

5 grudnia 2023
Opinia niezależna
Logo BackPainHelp

Odpowiedź od BackPainHelp

Hi Maria, I'm sorry about the inconvenience caused with your delivery. Your order was dispatched to you on the same day, the order was placed. It was sent via Royal Mail on a 48hr tacked service. Unfortunately on occasions, a parcel can get stuck in the Royal Mail system. As soon as you made us aware on the 5th Dec that you hadn't receive it, we investigated the delivery and arranged for a new delivery to be sent to you via Amazon courier service on a next day delivery which you received. It's a shame that you felt the need to leave a 1 star review on Trustpilot before you gave us a chance to resolve the situation for you, which I believe we have done. We do take our customer service seriously. Regards Mark

Oceniono na 5 z 5

Gives good back support when you need it

My order was received promptly and was easy to apply using the guidance provided. The product offers good support where and when it’s needed. God quality product at a very reasonable price.

20 listopada 2023
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Odpowiedź od BackPainHelp

Many thanks Kathleen for your wonderful review. It's very much appreciated and helps a small company like ours a lot. Regards Mark

Oceniono na 5 z 5

I was experiencing severe pain in my…

I was experiencing severe pain in my shoulder blade which after tests to rule out heart or lung issues was diagnosed as muscular. I was taking several pain killers every day, both prescribed and over the counter which only took the edge off the pain. I saw Posture Hero whilst looking for help on the internet. I’m so glad I went ahead and bought it. Almost immediately the pain in my back went. I have been wearing it on and off for over a week and it definitely has made a huge difference. I went one day without using it and the pain returned albeit much less severe.

15 listopada 2023
Logo BackPainHelp

Odpowiedź od BackPainHelp

Hi Jenny, it's always wonderful to hear that our products are helping our customers. Thank you for taking the time, to share that at you are benefiting from using the Posture Hero and it's helped reduce your pain. Regards Mark

Oceniono na 5 z 5

No more pain!

When I sit at my desk for long periods of time, at the end if the day my neck and shoulders are killing me. When I wear this brace I have NO pain at all... It's amazing!
Would definitely recommended this brace.

16 listopada 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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