Cheap jewelry, the clasp broke 6 months after buying it, they did nothing to reimburse me or anything. Disappointed
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered, paid, & bracelet received in reasonable amount of time. However, the clasp assembly has two pieces with rough edges that surely will snag my clothes. This is a disappointment since the site... Zobacz więcej
I ordered a bracelet that broke within a week. The only option they offered was to return it for store credit which I obviously did not want. The only other option they gave was repair. To make matter... Zobacz więcej
Would not recommend. The website is misleading and their lifetime guarantee is a bunch of BS. They make it nearly impossible to get something exchanged or fixed. A gold bangle bracelet was hollow - wh... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered diamond solitaire- said pair…
Ordered diamond solitaire- said pair got one.
Totally misleading advertising
Totally misleading advertising. Bracelet arrived and it is 1/4 of the size of the pictures on the site. Flimsy and lightweight, not substantial as in photos.
Horrible Company
This company is horrible. Real name is BabyGold. Very clever disguising the real name with a different name. Nothing but a digital marketing scammer.
The products are flimsy (brilliant marketing of what ads up to nothing).
There is no customer service and they won't give you your money back.
Not to mention it takes about 5 tries to get an email that doesn't address your concerns.
I intent on going to the BBB about them.
Buyer beware.
Cheap, Flimsy
Cheap, very flimsy jewelry. No refunds. They have to "approve" your return before they will give you a credit for it...which is essentially worthless as the jewelry is of very poor quality. Also, the jewelry comes with warnings that it is delicate so you "need to unpack carefully." Really?? I need to carefully remove a piece of gold jewelry from the box???Do yourself a favor and go to a reputable online jeweler like Charmco or Kinn.
Cheap craftsmanship and thin gold
Cheap craftsmanship and thin gold. Would not recommend or purchase again. Can not return if unsatisfied with product.
Horrible non-existent customer service
Horrible non-existent customer service. Avoid at all costs!
Baby Gold has Bad Quality Jewelry - NO REFUNDS
Baby Gold has Bad Quality Jewelry. After paying almost $1200 for a chain, it arrived with dents and it looked like it was gold plated or something. Really cheap. After receiving it I immediately called asking for a refund. They said, sorry NO REFUNDS. They offered a credit only (for more crappy jewelry?..no thanks). BEWARE...STAY AWAY.
BABY GOLD IS A 100% SCAM
I would give a 0 star if I could
I would give 0 stars to them if I could. I bought earrings from them. Note the s on the end of the word earrings meaning 2, one for each ear. They sent me 1 earring and said this is what I ordered. That's how they sell the item but the order I received in email says earrings. The whole thing is just so ridiculous and exudes unfair business practices. I returned the 1 earring and now they are saying I have to use my credit to buy something else. I am disputing this.
Junk “gold”
After about 12 wears the gold was literally disintegrating. Very poor quality. Obviously bought very cheaply from china and marked up for sale. Save yourself the heartache and invest a little more money in something from a reputable company.
Gorgeous! Just perfect
My experience with babygold is exceptional!
Customer service is quick to respond in person, meaning you get a live person to help solve any issues. They are patient and informative.
The quality of the items I purchased are beautiful! I’m really impressed . Shower, sleep in them and hardly ever take off, and gold is solid. They are legit with affordable prices.
Adorable jewelry, fantastic customer service
I have had a wildly different experience with BabyGold than other reviewers. I purchased multiple chains, earrings and a bracelet and love it all. It took me months to find a 14” chain, but Baby Gold nailed it. They are not cheap, but I personally find it high quality and worth the price. Their customer service is absolutely incredible. I had an issue with my order, and not only did they immediately respond to my inquiry, but also sent a replacement. I will continue to purchase from them, and highly recommend!
Great product, great service.
My husband and I have purchased thousands of dollars of baby gold products over the years. I’ve read many of the other reviews referencing the “poor quality”… call me ignorant but I love the BG brand. Recently, we purchased a box chain and I was honestly underwhelmed with the value of the product in comparison to the price, just not the standard I’ve come to expect. I called and left a message on Thursday and received a call back from Adrian first thing Friday morning. Without hesitation he offered me multiple options to rectify my disappointment. I was shocked at how easily the complaint was handled. Adrian was friendly and efficient, an excellent representative of the brand. I will be making my next BG purchase this coming week. I will be a baby gold customer for life.
incredible customer service, beautiful product
The customer service at this company is the best I have received in…ever. I was able to speak with a human right away, no long wait times or frustrating pre recorded systems to get through. And even better than that, they were actually helpful. The customer service team continually communicated with me and made sure my order arrived in time for my special event. The cross necklace I purchased was absolutely beautiful, and I would recommend baby gold!
Low quality jewelry with no refunds…
Low quality jewelry with no refunds they don’t make it clear that you can return but not get a refund. Since the quality was so poor I will be going through my credit card purchase protection because it is definitely a huge scam. The Huggies I got were too small for an adult ear and thin as foil. I didn’t even attempt to try it on out if concern it would break trying to open it.
They are definitely ripping people off
They are definitely ripping people off. I bought the Miami Cuban link anklet and it was so light weight like everyone else said. It broke in less than 2 weeks. I just wore it for the first time today since it was supposedly fixed. It came apart again and it doesn’t even appear to have been worked on. It’s literally the same exact piece of “gold” broken when it was shipped back to them. Stay far way!!! This can’t be legal. They are a complete scam! I really wish I could upload photos of this anklet.
Super lightweight and flimsy gold
Don’t buy from this shop. I bought the K14 bamboo earrings and it’s definitely hollow.Super lightweight & flimsy and feels like little kids’ plastic jewelry.So disappointed and what a ripoff!!!
Great customer service
Great customer service! They were quick to respond to my voicemail and promptly assisted with a replacement necklace.
Rip Off online Jewelry Shop
Took 4 weeks to receive a plain chain. The chain was so lightweight and flimsy, it weighed less that a feather.
They charged $150! It was a rip off. Plus their policy is No Refund, only store credit. Customer Service was unconcerned and unwilling to help. Stay away from this online company. Overcharges and walks away!
They have excellent service fast and…
They have excellent service fast and steady service very professional and too the point! Also their customer service is official will definitely be back!
Please be aware of this buisness
Please be aware of this buisness. I purchased a necklace for 900 dollars and was disappointed when I received it
The necklace was poor quality and very cheap looking. I return the item am for a refund, I was told by someone who later returned my call and said that they don’t refund you but give you store credit and I should have read their policy. Their jewelry is so not worth the money. Now 900 dollars down the drain and if you don’t used the store credit . They keep your money. The celebrity Selena Gomez models their jewelry, maybe someone should make her aware of the business she supports and what they do to their customers
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








