Mijn verzoek/ klacht is netjes behandeld
30 kwietnia 2025
Opinia niezależna
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Informacje dotyczące firmy
Napisane przez firmę
Enjoy Getting Insights Of Market At Home with AzuFinres. A complete ecosystem of specialized investment apps, designed from scratch to cater to specific requirements.
Dane kontaktowe
Sibírska 12850/24, 080 01, Prešov, Słowacja
- +421 51230 29 54
- support@azufinres.com
- azufinres.com
3,0
Średnia
5 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
3,0
BEWARE!!
BEWARE!!! I read about this Company on or about Dec.10th. I gave my details; but did not hit the “buy” button. A small charge occurred the next day. I called the Company, explained that I did not complete the transaction, and that I do not want their product. The operator said they would credit the small charge, and cancel my account. Today, I looked at my charges, and found that not only was the first charge not credited; there are two additional charges for $56 US from them. THIS IS A SCAM! DO NOT TRUST THIS COMPANY !!
13 grudnia 2024
Opinia niezależna
Odpowiedź od Azufinres
Dear Dale Heiydt.
We are sorry to see you leaving us with a negative review but did not specify the problem you have encountered with our service. AzuFinres provides our members high quality investment research tools that empowers them to make better investment decisions.
I have informed our support team about your case and they will be reaching out to you. To expedite the process, I will also urge for you to reach us at support@azufinres.com, call us at +421 51230 29 54 or visit our website at azufinres.com where you are able to speak with our team through live chat.
Customer satisfaction is very important to us, please rest assured that we are here to assist.
Thank you and we look forward in connecting.
Best Regards
Support Team
FRAUD / SCAM
FRAUD / SCAM
Appeared on my credit card once with a little amount, 3$ USD. And with a bigger amount 1 week later, 55$ USD. Than with another 55$ the 3rd week.
It's presented as a recurring service or charge.
I never subscribed to any marketing or financials services online.
Be careful.
12 grudnia 2024
Opinia niezależna
Odpowiedź od Azufinres
Dear Mathieu Bilodeau.
We are sorry to hear about your experience, but the situation you describe does not seem to address an issue with our service. AzuFinres is a subscription service that provides premium market research tools only to our members, so we think there is a misunderstanding.
I have informed our support team of your case and they will get back to you as soon as possible. To expedite a quick resolution of your case, please contact us at support@azufinres.com, call +421 51230 29 54 or visit our website azufinres.com where you can speak to our team via live chat. Please let the team know that you have submitted your case to us on Trustpilot and they will be aware of your case.
Customer satisfaction is very important to us and rest assured that we are here to help.
Best regards,
Support Team
Fake offer resulted in unauthorised payments
Its 23:20 and I'm in a call with my bank waiting to report two unauthorised transactions. My experience is exactly the same as the one reported below, a £3 payment taken yesterday, and another pending payment for £44 - which is the one I am attempting to cancel.
Edit...
I've spoken to the bank who tell me that the transactions were initiated when I responded to an offer while I was using the Screwfix App on my phone but the offer was nothing to do with Screwfix. The window that popped up did refer to me as a valued Screwfix Customer, so it must have "known" that I was using the Screwfix app and completely fooled me. Nothing the bank can do to refund as I willingly paid for a £3 delivery charge with a 3rd party, although they have "disabled" all requests for payment from this from this company for a year.
This Slovakian company is obviously not what it says it is, and to be honest, you can probably tell that from the positive reviews here that say nothing about what the company actually does.
2 września 2024
Opinia niezależna
Odpowiedź od Azufinres
Dear Zilchet.
We are sorry to hear about the experience you have shared but it seem the service you have describe is related to us. AzuFinres is a subscription service offering our members premium market research tools.
I have informed our support team about your case and they will try to reach out to you as soon. As we do not have your full name here on Trustpilot, it is likely we may not be able to locate your contact information. To expedite a swift resolution to the case, please reach out to us at support@azufinres.com, call us at +421 51230 29 54 or visit our website at azufinres.com where you are able to speak with our team through live chat. Please inform the team that you have open your case with us on Trustpilot and they will be aware of your case.
Customer satisfaction is very important to us, please rest assured that we are here to assist.
Best Regards
Support Team
Scammed my 78 year old mother
Scammed my 78 year old mother. Took a small amount £3 then £44 5 days later. The cancellation process does not work. If I hadn’t contacted the bank, I shudder to think what the next amount would have been.
29 czerwca 2024
Opinia niezależna
Odpowiedź od Azufinres
Dear Kirsty Downes.
We are sorry to see you leaving us with a negative review but did not specify the problem you have encountered with our service. AzuFinres provides our members high quality investment research tools that empowers them to make better investment decisions.
I have informed our support team about your case and they will be reaching out to you. To expedite the process, I will also urge for you to reach us at support@azufinres.com, call us at +421 51230 29 54 or visit our website at azufinres.com where you are able to speak with our team through live chat.
Customer satisfaction is very important to us, please rest assured that we are here to assist.
Thank you and we look forward in connecting.
Best Regards
Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.