axs.co.uk Recenzje 

The worst online ticket agency in Australia. Their site just doesn't work. Almost impossible to buy tickets. Lift your game AXS...NOT GOOD ENOUGH!

Absolutely horrendous. Waited in queue for an hour to get tickets, selected the tickets I wanted, get stuck while they "find my tickets", boots me out and the tickets are sold out no where to be found. By far the worst ticket buying experience I've ever had. Whole thing is an absolute joke.

Like everyone else here, it seems AXS is playing cheap with hardware that's really quite inexpensive these days.
I work with highly scaleable software, there's no way that you should get to a point that says 'one sec, finding tickets', then refreshes for ever, and finally says Sold Out, even though you joined the queue and successfully got to the ticket sales point.
This is such a bad experience, and reflections on bands like 'Radiohead' in this case for choosing them.
Imagine you queued in a physical queue, just to get to the ticket counter, then the assistant just froze on you..
- No one would put up with that experience, so don't make us go through it. SORT IT OUT AXS

Listed my ticket for resale. Then I did the usual advertising of said resale tickets because I want to make sure they’re sold and I get my money as I can’t attend the concert.

Your platform makes reselling infuriating, doubly so when an artist makes you the exclusive resale platform.

I listed and was not given a link for the resale. This seems basic to me man. If I had a link, I could advertise this easily and people can easily go in to check out the tickets and buy. I then have to trawl through all the other listings to find mine. Even then, who knows if it’s mine or someone else’s - they could be listing the exact same section and row as me!

I then changed my resale price to validate if the ones I identified are actually mine. Upon refreshing the page, AXS thinks I’m a scalper or some form of scammer.

Dude, your platform sucks. Get some customer feedback, I’m never buying or reselling through AXS.

Although did everything as advised for the digital tickets - got to venue queued to get in and at door app wouldn’t work. It stayed on start up screen. So having to step aside to try and sort - embarrassing. Had to restart phone then login again fortunately I knew password then it worked. Please give us the option of a pdf ticket or even to go in apple wallet.

Could not even get on the website anymore, tried 3 different devices, data, wifi, different wifi, turning off vpns, clear caches, and would not for the life of it, let me buy a ticket. How are they still functioning as a business?

First time booking tickets through Axs (Stevie Wonder at O2) and it was a bruising experience. 2 hours on a queue, when I finally did get through it was utter chaos with "available" seats not being available by checkout. This of course drives a whackamole behaviour, which then gets you locked out as a suspected bot!!! Finally succeeded in the end...we will need the group therapy with Stevie in Nov just to get over this.

I would give it no stars if I could. Took over 2 hours just to purchase a pair of standard tickets for a concert at the O2. Got kicked out of 2 devices (phone and ipad) for being a bot. Then when I finally got somewhere on the laptop I couldn't log into my account and got caught in a doom loop of not recognising my password, not able to create an account (as it recognised my email) and then not receiving any emails when I forgot my password. I just want to buy 2 tickets how hard can this be?

what an absolute awful company to deal with, ive tried all day to purchase tickets with numerous cards for it to tell me there is a payment issue, very disappointed as they are the only company to purchase tickets through, oh and they they tell you your email and password dont match when you try to login into the account you just made

Schlechte bzw. keine Kommunikation , nur über KI.

Very difficult to access refund
Impossible to navigate app
Never use this 3rd party company through viagogo again
Really put me off buying tickets .
And fees terrible

Absolutely terrible web site, totally crap.
You log on to create an account first time, then log on at a later date and site states 'your not a member' and this happens every time. Concert in 7 days and still can't get access to paid tickets on the mobile through their app,
Also shows company is crap at customer service as each comment on here never receives a reply from AXS,
so appears that their do not care in solving your or any issues. WORST APP EVER EXPERIENCED, 02 YOU NEED TO COME AWAY FROM THIS SHIT PLATFORM PROVIDER AS ITS DAMAGING YOUR BRAND

STAY AWAY FROM THIS COMPANY. I have over $8,000 in tickets bought through StubHub and AXS and they still have not been released to me. I cannot access them through AXS or Stubhub. Their app and desktop site keep crashing or sending error messages. I talked to their representative, going through a their troubleshooting protocols and nothing worked. In have sent 15 emails and no response from customer service on either end. I will file a chargeback and/or sue.

My issue was never resolved. After repeatedly experiencing payment errors and missing out on tickets on multiple occasions as a result, I received a vague, fluffy response saying the issue had been investigated and that nothing had been found. Despite it being clear that something was going wrong, no explanation or solution was provided.

Because of this, I missed several opportunities to purchase tickets, and by the time AXS responded, the event had passed and there were no opportunities left.

AXS continues to be one of the most frustrating and poorly functioning platforms I have ever had to use to obtain tickets. The constant queues, technical issues and completely unhelpful customer service made the whole experience an absolute headache.

I genuinely don’t have a clue why The O2 uses AXS as its ticket provider — it honestly blows my mind. Seeing the number of similar reviews on here has at least given me some reassurance that it wasn’t just me experiencing these issues.

No meaningful help, no solution, and ultimately I missed out because of it. Absolutely terrible experience.

I would have given them minus if I could. It is an awful app.Besides the fact that the experience of buying tickets is horrible, the situation is the same in case of reselling your tickets.I resold 2 tickets on September 1 and they will give me my money back "6 to 10 days after the event"that is in december. Will they pay me interest for holding my money for four months? I DO NOT RECOMAND AXS.

The worst app I have used in 5 years. Actively user hostile. Buggy.

Impossible de transférer ou revendre certains billets VIP du concert de Céline Dion. Ils ne vous en informent pas lors de la transaction, c’est honteux, j’ai saisi la répression des fraudes et ai déposé plainte.

strongly advise against using this service to purchase any kind of tickets. They are simply unprofessional, and their customer support is absolutely useless.

I bought a ticket almost four or five days ago, maybe even longer, but I was unable to download it. The ticket is for the AEK–Hammarby match in Sweden.

I contacted their support team, and they told me that there was an issue with the IP address and that I should uninstall and reinstall everything. We did all of that and tried using four different IP addresses. I even asked a friend to help me and tried everything possible, but nothing worked.

Then their support team contacted me and told me that they had supposedly fixed the IP address issue and that everything was now fine. I connected again and tried to download the ticket, but it still didn’t work. I contacted them again and sent them messages, but they never replied.

Now, when I arrive in Sweden, I will have to go to the ticket office to collect my ticket, which completely disrupts my plans.

If you pay for a service and the ticket is supposed to be delivered online, it should simply be available online. Instead, their support team has been dragging this out for days, and I still don’t have my ticket.

Waste of time, constantly states “ something doesn’t seem right”

Poor experience with this company. Paid for tickets for Annaba show. Had a really bad experience now axs are withholding our money. Keep trying to pass me back and forth to hello@abba and they do not reply!!! I want my refund