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Viltrox lens specialist
Zjednoczone Królestwo
4,3
14 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely amazing lens, provided by a top notch seller!! Superb communication throughout the buying process, with great delivery updates. Arrived very well packaged, and lens is amazing! Highly recommend this company! I’ll be coming back for the 75mm for sure!
Bought a Viltrox 27mm f1.4 lens from AVM recently and very impressed. The lens is high quality and extremely sharp. It was also cheaper from AVM than pretty much any other UK seller (sometimes by a lot). The service was also very good, especially for a small company. Quick delivery, well packed, good communication. Would highly recommend if you're wanting a Viltrox lens!
I bought a Viltrox 85mm f1.8 ii from AVMPHOTO via Ebay 7 months ago and can vouch that you get what you hope for, very quickly and they respond.
Love the lens.
Why risk buying from China, when these guys are UK based and obviously proud of their trust pilot rating
I have purchased a Viltrox 13mm F1.4 last month and I'm very impressed with AVMPHOTO. They are very competitive with their pricing and super fast! They dispatched the order on the next day.
Highly recommended!!!
Fantastic price and service. Delivered the next day for no cost. Packaged really nicely and providing a service others aren't (supplying Viltrox lenses at incredibly affordable prices.) Bravo!
Only weird thing is I ordered from 'viltroxstore.co.uk' rather than AVMphoto which seems to be the same brand. There are more positive reviews for the latter online. I'm not sure if there's a way to connect the two so people aren't put off by the lack of reviews for viltroxstore. More people should know about this company providing such a great service!
Odpowiedź od Avmphoto
Thank you James!
Delivered in jiffy bag (not even a bubble one) and clearly had damaged the lens elements, nightmare back and forth emailing (even though I'd returned it same day with my own postage) and being made to feel like a liar, promised a refund on Mon, by Fri turns out that was a lie and wasn't issued, had to contact eBay in the end and get refund from them as trying to communicate with him in email he belittled me.
Update: since my review he's been harassing me with email and even called me on a Sunday Morning at 9.30 trying to get me to remove the review. Guys just digging a hole.
Odpowiedź od Avmphoto
The above review is utter garbage. The lens was sent securely packed in a jiffy bag. We have sent thousands of smaller lenses this way with no issue. After the buyer raised this as a concern we reflected on his comments and agreed that perhaps we should be sending all lenses in boxes and have now implemented that. With regards his comments about calling him a liar, this again is completely untrue. The buyer totally misunderstood our comments. In our correspondence we stated that we hadn't had any issues with the lens in question (which we haven't), so were surprised. We were certainly not calling him a liar. With regards contacting eBay, the buyer sent the item back but did not follow the process on eBay, so it didn't flag up and we were unable to refund. Yes there was a slight delay but only because we didn't receive any notifications from eBay. If the buyer had actioned correctly, this would have been avoided. Once we notified him that he hadn't followed the process, he took action and we refunded immediately. In terms of his nasty, vindictive comments about harassment these are totally untrue. On seeing his review, we emailed the buyer a very polite courteous email asking if he would reconsider and said we felt the review was unfair for the reasons given above. Due to the seriousness of his claims, when we received no reply, we called his contact number to again ask very politely if he would reconsider. He was rude, swore, hung up the phone and updated his review. We pride ourselves on providing the best possible service and that's why we have exemplary feedback on all platforms. It's also distressing reading the above comments when we work so hard to try to provide the best possible service to all our customers. I cannot quite believe that based on the facts, the buyer would be so nasty and vindictive to leave this review. Fortunately all our clients are amazing, so we have never had this before and its a complete one off from obviously an angry individual. All I will say to the buyer is that your comments are bad karma and what comes around goes around. We need more love in the world!
Great service and extremely fast posting. Not to mention the very competitive price. Highly recommended.
Odpowiedź od Avmphoto
Thanks for the order Nicholas
Very impressed with AVMPHOTO and how quickly they dispatched my order. They are very competitive with their pricing. Highly recommended!
Odpowiedź od Avmphoto
Thank you Toqeer
i have purchased lenses from AVM Photo before and was extremely happy. Recently purchased Viltrox 27mm 1.2 and again product is excellent and customer service is second to none. Would have no hesitation in recommending AVM Photo. I just have to save up to purchase Viltrox 75mm 1.2 from them!!
Odpowiedź od Avmphoto
Thank you so much Peter
Fast service, great communication and I was delighted with the product. My favourite lens supplier.
I have ordered two lenses from them over the last 6 months, both times they were quick to respond to my questions and dispatched them on a next day AM delivery. Prices are best around and top notch service. They are now my go-to shop for Viltrox lenses.
Odpowiedź od Avmphoto
Thanks for your kind words and custom David.
Recently ordered from them, communication good and lens was shipped super fast. Would recommend
Odpowiedź od Avmphoto
Thank you for the order Mark
Very impressed with AVMphoto. I have now purchased two Viltrox lenses from them both at very good prices. The lenses were despatched promptly using 24 hour tracked mail and there was regular communication from the company. The lenses themselves are fantastic quality.
Odpowiedź od Avmphoto
Thank you Steve. It’s very kind of you to leave this review. Thanks for the orders.
Excellent company, excellent coms, fast delivery. I've used avm for a few years and and will happily use again in the future.
Odpowiedź od Avmphoto
Thank you for your business and loyalty Elliot
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