These watches are excellent value for the cost I now own 6 and I probably buy more delivery time is brilliant can’t say how much I’d recommend this company
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beware of hidden duties outside the UK. When my watch arrived I recieved an unexpected bill for import duties increasing the price by 33%. There are no mention of duties in any of the obvious places a... Zobacz więcej
Love the design & quality of the AVI-8 Watches that I already own almost 10 of it that I already purchased since few years ago. Also importantly reliable & trustworthy seller .
Based on the other reviews, I may be very lucky but I've bought two AVI-8 watches and love them. I'm a retired aviation engineer and started my career working on the Harrier (AV-8B) and knew John Far... Zobacz więcej
Informacje dotyczące firmy
- Sklep z zegarkami
- również w kategorii:
- Producent zegarków
- Sklep jubilerski
Dane kontaktowe
Hong Kong
- avi-8.com
3,4
Średnia
137 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 78% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I have purchased 5 watches from AVI-8
I have purchased 5 watches from AVI-8. I received the watches from UPS fairly quickly. I am very pleased with all 5 of them. Truthfully, I am happily surprised by the quality of the watches and the straps. I had no issues with communication with AVI-8. I am a retired 2nd hand jewelry and watch dealer for 45 years now. I can honestly say the watch quality is very good.
23 lipca 2026
Opinia niezależna
Great item and very professional…
Great item and very professional service , 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
14 lipca 2026
I have purchased six watches from Avi-8…
I have purchased six watches from Avi-8 and have never had an issue at any time. Excellent service and constant updates and tracking each time. Beautiful watches with no issues. I not only will buy again likely but I watch for the new releases. Great watch company
15 października 2025
Opinia niezależna
I bought A AVI-8 Pilot Hawker Hurricane…
I bought A AVI-8 Pilot Hawker Hurricane Carey Men's Orissa Japanese Quartz Orissa Watch AV-4088-04 it is not what I expected. The size looks completely different to what it does on the picture. The picture of a man wearing the watch you'll watch itself. Looks absolutely massive. And you can see the numbers really good however, when you get the watch it is. On the small size for my eyes it is a little bit misleading. Not happy at all with the purchase. Extremely disappointed. Don't buy if you are expecting a large face. watch.
14 lipca 2026
Opinia niezależna
Odpowiedź od AVI-8
Thank you for your review. We're sorry to hear that the watch didn't meet your personal preference regarding size.
However, we want to clarify that we take product transparency seriously. The exact dimensions of the AV-4088-04—including the case diameter, lug width, and thickness—are clearly listed in the specifications section on every product page. This is the accurate and objective way to determine a watch's size, as wrist shots are purely illustrative and will always vary depending on the wearer's wrist circumference. We have never intended to mislead, as all measurements are provided for customers to review before purchasing.
That said, we understand that a watch can look different in person than expected, and we want you to be fully satisfied with your choice. If you wish to return the item, please reach out to our team directly at info@avi-8.com, and they will provide you with the return instructions and next steps.
Don’t bother - spend your money on a seiko or Swiss brand.
I brought a lovely looking AVI8 Hunter Hunter watch in grey, as a daily wear watch It was a nice watch when I brought it until I happened to operate the stopwatch function, from that point the second hand on the stopwatch watch has never rest to zero, rendering the stopwatch watch function useless. It is now no good as a chronograph and can only be used as a standard watch. Impossible to get hold of the company and am now stuck with a faulty watch.
Will stick to premium Swiss brands in future, at least they are contactable when or rather on the odd occasion they do not operate correctly.
10 lipca 2026
Opinia niezależna
Odpowiedź od AVI-8
Hi Mr. Weaver, we're sorry to hear about the issue with your Hunter chronograph's stopwatch function, and for the trouble you've had reaching us.
We'd like to help resolve this for you — please contact us directly at info@avi-8.com with your order details so our team can look into a repair or replacement. We apologize for the frustration this has caused
product is nice but...
product is nice - having no stateside prepaid return is a bother. If you cannot afford pre paid how about a US address for returns .
30 czerwca 2026
Odpowiedź od AVI-8
Thank you for taking the time to leave your review, and we're genuinely glad to hear that you like the product itself.
We also appreciate your honest feedback regarding our return process. We understand that international returns can be inconvenient, and we always take customer suggestions like yours seriously. While we don't currently offer a stateside prepaid return option or a US-based return address, we do strive to make the process as straightforward as possible. Our team at info@avi-8.com is ready to assist with clear return instructions and guidance to ensure your return is handled smoothly.
We'll certainly pass your suggestion along to our operations team for future consideration as we continuously look for ways to improve our customer experience.
I have bought 7 watches from AV-8
I have bought 7 watches from AV-8. All of them have been good quality and I love that they cater to the aviation community. I own a Rolex and a Breitling, but I still wear my AV-8's on a regular basis. I love them and will continue buying from them as long as they keep making interesting subjects and keep their quality top-notch. My only complaint is they seem to run out of the best-looking models quickly and never remake them. Seems to me you would want to sell more of what people obviously want.
30 czerwca 2026
Opinia niezależna
BELL X-1 Machbuster Chronograph Rusty Orange
That's my fifth watch from AVI 8
Quality product.
Never had an issue with any of the five products
Quick delivery (except for one)
-> highly recommanded
20 czerwca 2026
Watch arrived in quite quickly
Watch arrived in quite quickly
Strap is soft and easy to wear.
Unfortunately the back is more notable than the front
18 czerwca 2026
Opinia niezależna
Wrong band? Ship it back to Hong Kong!
If I could give them a 0.....
Shipped an ordered watch to me with a tan colored band when the website and order confirmation clearly showed a gray band. They then refused any remedy except me returning the watch to Hong Kong for a refund when it was shipped to me from Utah. I did not return the watch believing they could not be trusted to refund my money.
16 czerwca 2026
Opinia niezależna
Odpowiedź od AVI-8
Thank you for your feedback, and we sincerely apologize for any frustration this situation has caused.
We take all concerns about product accuracy very seriously. Upon receiving your review, we immediately revisited the images you previously provided to our support team. After thoroughly reviewing and comparing those photos against our inventory specifications under multiple lighting conditions, we have confirmed that the strap on the watch you received is indeed gray, matching the color shown on our website and your order confirmation.
That said, we completely understand that digital displays and personal perception can vary, and we never want a customer to feel dissatisfied with their purchase.
Regarding the return process—our standard policy requires returns to be sent to our fulfillment hub in Hong Kong, regardless of where the original shipment originated, as this is where our inventory and inspection teams are based. However, we recognize your concern about shipping costs and trust in the process.
As a one-time courtesy, and solely to ensure your peace of mind, we are willing to make an exception. If you still wish to return the watch, we will arrange for a local collection (or provide a prepaid domestic shipping label) so you do not have to ship it internationally. Once we receive the watch back, we will issue a full refund, even though we maintain that the correct item was delivered.
Our team will reach out to you via emails so you can be assisted.
AVI - 8 Diabolical Customer Service - Avoid
The delivery company lost my watch. Luckily I paid by credit card and got my money back from them.
The customer service response from Avi-8 was dire.
The delivery company even emailed Avi-8 to confirm that they had lost my watch but Avi-8 was not interested.
I have three watches from this company, but will never ever buy from them again. I would best avoid them.
2 czerwca 2025
Opinia niezależna
Dead Watch on Arrival, Terrible Customer Service
The watch I purchased was dead on arrival. No movement whatsoever.
What is worse, I am getting slow response times from customer support, (info@) and no resolution. I have recorded and sent TWO 10 second videos of a dead watch, which they insisted I do, and still nothing.
I did some research. The day-today operations are out of Hong Kong, and I am worried they are going to make me pay shipping for the return. Because I have weak communication with info@, I have no idea what to expect.
I've sent two emails now, 72 hours apart, with nothing in reply.
I previously bought two other watches from AVI-8, and was pleased with them. But this silliness has cost them a repeat customer. I will not purchase another. I hope I can at least get a refund.
AVI-8 is losing my money because their customer service is poor.
1 czerwca 2026
Opinia niezależna
Odpowiedź od AVI-8
Thank you for your review. We have reviewed our records and confirm that all your emails were responded to within one business day, except for the one sent outside our hours, which we replied to as soon as we returned.
We received your videos, confirmed the watch was faulty, and have since arranged for the watch to be collected and issued a full refund on your order. This resolution has already been completed.
We apologize for the inconvenience of the defective unit and regret losing your trust. We appreciate your past purchases and hope you will give us another chance in the future.
Rescued by Exceptional Customer Support – Faith Fully Restored!
While I originally ran into an issue with the crown after about two months of normal office wear, AVI-8's customer service team completely turned the experience around.
After my initial disappointment with the repair process, their support team stepped in, took full accountability, and provided free rapid repair and return shipping to resolve the issue entirely.
It is rare to see a brand listen so closely to customer feedback and actively stand behind their product.
That level of dedication completely restored my faith in the brand, and I am thrilled to have the watch back on my wrist. Excellent customer care and true accountability!
28 maja 2026
Opinia niezależna
Odpowiedź od AVI-8
Thank you for your review and for sharing your experience with the crown issue on your AVI-8 watch. We understand your frustration, especially given the short period of ownership and your previous satisfaction with our brand.
We would like to look into your case again and see how we can assist with the repair. Please reach out to us directly at info@avi-8.com with your order details and case reference, so we can review the assessment and discuss possible options.
We apologise for the disappointment and hope to resolve this for you promptly.
watch for 124 eur
watch for 124 eur, came with fedex customs fees + VAT at 46 eur. so total watch cost is 170 eur
27 maja 2026
Opinia niezależna
Odpowiedź od AVI-8
Thank you for your review. We understand your frustration regarding the additional customs fees and VAT.
Please note that these charges are imposed by your local customs authorities and are not within our control. They are the responsibility of the buyer, as stated in our shipping and delivery policy found on our website and reminded at checkout.
The price you paid to us was 124 EUR for the watch itself; the additional 46 EUR was collected by FedEx on behalf of customs.
We regret that this added to your total cost and apologise for any surprise it may have caused. If you have any further questions about the customs process, we are happy to assist.
I just love av8 ⌚️ watches
I've had 3 strokes in the past one year. I dont go anywhere as only one arm is left working and both legs, my diaphragm, my vocal chords are all paralyzed. The point is I dont need another watch. I have plenty, including 3 from av8. That all said, these watches CALL for me. There's one called earth blue that im struggling with about buying right now. I don't need it. But I effing love it.
8 maja 2026
Opinia niezależna
Frais supplémentaires, retour impossible.
Montre commandée et reçue dans les délais.
Je n'ai rien à dire sur la qualité des matériaux mais elle n'est pas comme sur les photos du site officiel.
Raison pour laquelle je souhaite la renvoyer et obtenir un remboursement....
C'est là que le problème arrive: Avi-8 indique sur son site un délais de 2 jours pour répondre à une demande de retour/remboursement mais ils font le mort depuis 15 jours.
J'imagine que le retour est au frais de l'acheteur et vu que l'adresse est à Hong-Kong...
Prix de la montre + frais de douane + TVA + frais de retour, vous payer la montre nettement plus cher que le prix annoncé sur leur site.
Edit: mail envoyé à l'adresse indiquée dans la réponse AVI-8 à mon avis TrustPilot... et bien, pas de réponse non plus.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od AVI-8
Bonjour, et merci pour votre message. Nous sommes sincèrement désolés que vous n’ayez reçu aucune réponse de notre part depuis 15 jours alors que notre site annonce un délai de 2 jours. C’est inacceptable, et nous nous excusons pour ce silence. Votre demande est tombée dans une faille de notre système de support, et nous avons immédiatement informé notre équipe pour que cela ne se reproduise plus.
Concernant votre retour : comme indiqué dans nos conditions, les retours pour insatisfaction liée à l’apparence (différence entre les photos et le produit réel) sont acceptés, mais les frais de retour vers notre centre de réparation à Hong Kong sont à la charge de l’acheteur. De plus, les frais de douane, TVA et autres taxes d’importation déjà payés ne sont pas remboursables. Nous comprenons que cela rend le retour financièrement peu attractif.
Cela dit, si la différence d’apparence est majeure, nous souhaitons examiner votre cas. Veuillez nous écrire à info@avi-8.com (ou à info@spinnaker-watches.com avec la mention « AVI-8 ») avec votre numéro de commande et des photos de la montre reçue, à côté des photos du site. Nous vous fournirons un numéro d’autorisation de retour (RA) dans les 24 heures.
Nous regrettons que cette expérience ait gâché votre plaisir, et nous espérons pouvoir résoudre votre demande rapidement.
Broad panel of aircraft inspired…
Broad panel of aircraft inspired watches. Very helpfuff staff.
5 maja 2026
Opinia niezależna
Watch did not arrive
Watch did not arrive, replied to first email with dismissive attitude, reported to bank, disgusting company, do not buy from these grifters
16 kwietnia 2026
Opinia niezależna
Odpowiedź od AVI-8
Thank you for your feedback, and we’re very sorry to hear that you’ve had a frustrating experience.
However, we have reviewed our records thoroughly and could not find any correspondence or email under the name you’ve provided. It’s possible that your original email may have been sent to an incorrect address. For the record, our correct customer service email is info@avi-8.com.
Regarding your order: our shipping records show that a delivery was attempted, but it could not be completed because there was no one available at the address to sign for or receive the handoff of the package.
We take all delivery issues seriously and would very much like to help resolve this. Please reach out directly to info@avi-8.com with your order details, and our team will assist you promptly.
We are not “grifters” – we are a legitimate micro-brand that stands behind our products and customer service. We hope you’ll give us the chance to make this right
Purchased a "flyboy" model after…
Purchased a "flyboy" model after non-stop advertising bombardment. I had to try it.
The Good: Amazing shipping. Watch arrived within days of ordering. I wish that someone had let me know that it shipped before it arrived, but hey. The cross over between the AVI-8 people and the headquarters leaves something to be desired. AVI-8; great and responsive. Solar Time (or whatever they call themselves); crickets. Packaging is impressive. Initially, watch looked great. Build quality is better than average.
The Bad: it's a well-dressed cheap watch. The dial appears to be textured plastic! The lume advertised as "Swiss Luminova" isn't. Barely glows at all. The "distressed" look of the dial is kind of depressing (pebble grained plastic...ugh). There's a lot going on with the dial of this watch and it should be crisper. The supplied leather band is cheap with a capital C. Left a stain on my wrist after only a few hours of wear.
Summary: It's not a bad watch, but it's not a great watch either. You get a lot for the price point, just don't expect Swiss or Japanese quality. Just get yourself a real leather band first.
10 kwietnia 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.