I had a new door fitted and cannot be more pleased. From start to finish the communication was first class, the fitters were fabulous, polite and extremely tidy. First class without a doubt. I would... Zobacz więcej
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Just had our windows fitted. Really great experience from start to finish. Windows were expensive but are well worth it for the quality and the customer service we have received. Very happy with the f... Zobacz więcej
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The communications between the office and ourselves has been fantastic from start to finish. Sam and Raj had been super helpful. We are very pleased with the product and the overall finish. The most... Zobacz więcej
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Just had our fascia and soffit, guttering and downpipes done by Aventus.. A big shout out to Wade and Austin who did a great job despite the rain. Tidied up and even hosed our windows down afterwards... Zobacz więcej
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Aventus Home Improvements specialises in transforming your home with premium-quality windows, doors, and roofline services. With a commitment to exceptional craftsmanship and attention to detail, we ensure your property not only looks stunning but is also energy-efficient and secure. Our experienced team works closely with you to deliver tailored solutions that enhance the aesthetics and functionality of your home. Whether you're upgrading your windows, installing a new door, or replacing roofline features, Aventus Home Improvements provides reliable service with a personal touch. Discover how we can help you create a home you love. Visit aventushomeimprovements.co.uk for more information or to request a free, no-obligation quote.
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- aventushomeimprovements.co.uk
4,5
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83 recenzji
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Extremely Disappointing and Unprofessional Experience
I had a cold call this week from a polite gentleman at Aventus, offering windows with a 2-year price guarantee, which initially intrigued me. After a follow-up call to confirm an appointment, everything seemed fine. However, things quickly went downhill when the salesperson turned up.
First, I was disappointed to see a different person than the one I had spoken to originally. To make matters worse, I immediately noticed the strong smell of weed on him when he arrived and even smelled it on his breath, which is completely unprofessional and inappropriate for a company representative. Although he was in a suit, his shirt was untucked and he appeared disheveled, giving a very unprofessional impression.
Instead of focusing on the windows, the salesman spent much of the time talking about his personal Airbnb business and showing me pictures of it. When we finally got to discussing the quote, I was shocked. For my modest home, the initial quote came to £30k, which I found laughable. He then dropped it to £23k after telling me I'd be part of the buying group. When I expressed my disbelief, he reduced it further to £12.5k. He also tried to tell me that a composite door alone would cost £2k from B&Q – when I know it’s available for £800 from Tool Station.
I was also concerned about his complete disregard for privacy, as he revealed personal details of a client, including their name and exact address, which is a serious breach of GDPR.
All in all, the whole experience was unprofessional, uncomfortable, and I felt like I was being taken for a ride. I would not recommend Aventus to anyone based on this interaction. I am extremely disappointed.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for taking the time to share your feedback. We’re very sorry to read about your experience, as this is not the standard we expect or aim to deliver at Aventus Home Improvements.
What you’ve described is clearly concerning, particularly in relation to professionalism, conduct during the appointment, and the handling of personal information. These are matters we take extremely seriously, and this will be investigated internally as a priority.
We appreciate you bringing this to our attention, as it allows us to address any issues and ensure this does not happen again. We would also welcome the opportunity to look into this further with you directly.
If you’re willing, please contact us at info@aventushomeimprovements.co.uk or call 0116 298 2222 so we can investigate fully and follow up appropriately.
We sincerely apologise again for your experience and any discomfort caused.
Terrible sales team
Very disappointed with the service we have received today. Cold-called and an appointment made with the promise of a 'two-year guarantee' on the price.
When the salesman returned, he was initially friendly and helpful. Having provided a quote, however, he then became pushy, reducing the price by 50% while telling us 'not to tell the neighbours'. He then offered to show us the price the neighbours have supposedly signed up for- quite probably a breach of GDPR but I guess anything is permissable if it gets a sale?!
He seemed unable to accept that we would not be pressured into signing on the dotted line immediately, and then stomped off rudely and did not leave the promised 'guaranteed' quote behind. Very unpleasant sales tactics, and I am tempted to go and check the neighbours are ok and haven't been pressured into anything!
We have been left feeling very uncomfortable having invited this person into our home. Very disappointing in 2026, and would certainly not consider this company in future (which is a shame for them as I would genuinely have considered the quote they had written down!).
Update- I spoke with someone from the office who rang with a follow-up, who apologised for the service we received. Unfortunately, my trust in this company is unlikely to be rebuilt.
31 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your feedback.
We are very sorry to hear about your experience, and this is not the standard we expect to deliver, nor the way we want any customer to feel after inviting a member of our team into their home.
What you have described is concerning, particularly around the pressure you felt and the way the appointment was handled. This does not reflect how we expect our team to communicate or conduct themselves.
We take this seriously. The matter is being reviewed internally, and the employee involved will be receiving additional training. We will also be monitoring the situation closely to ensure our standards are upheld consistently.
We would also like to reassure you that we take data protection and confidentiality extremely seriously, and this is something we will be reinforcing as part of our internal review.
We appreciate you bringing this to our attention. If you would be open to it, we would welcome the opportunity to speak with you directly to understand this further and address your concerns.
Great company great service
Amazing service and quality will use again
11 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your review and for choosing Aventus Home Improvements.
We’re really pleased to hear you were happy with both the service and the quality of the work. That combination is exactly what we aim to deliver for every customer.
We look forward to working with you again in the future.
Aventus - 5 star service & product
Aventus provided an excellent service from start to finish, from the guy who delivered the flyer, salesman, surveyor & the fitters. I had all new windows, patio & front doors supplied & fitted and couldn't be more pleased. A special mention to the fitters, Si & Mason, who were brilliant. I have been so impressed with Aventus products & service that I am using them again to replace the guttering, soffits & facias.
16 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your fantastic review and for choosing Aventus Home Improvements.
We’re delighted to hear that you had such a positive experience from start to finish, and that every part of the process made a great impression. It’s especially good to know you’re so pleased with your new windows, patio doors and front door.
Si and Mason will be really pleased to hear your kind words, we’ll be sure to pass your feedback on to them.
It means a great deal to us that you’ve chosen to use Aventus again for your guttering, soffits and fascias. We look forward to working with you on the next stage.
Upvc windows replacement excellent …
Upvc windows replacement excellent products and first class filters well satisfied.
James Bass Thurmaston
25 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your review, James, and for choosing Aventus Home Improvements.
We’re delighted to hear that you’re very satisfied with your new uPVC windows and the quality of the products. It’s great to know the installation met your expectations and that everything was completed to a first-class standard.
We really appreciate you taking the time to share your feedback.
Great service
From start to finish very helpful with communication, had all our windows replaced which were done in an efficient amount of time, friendly staff, would recommend, we’ve chose these to also replace our doors.
24 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your great review and for choosing Aventus Home Improvements.
We’re really pleased to hear that you felt supported throughout the whole process and that communication was clear from start to finish. It’s great to know the team worked efficiently and made the experience a positive one.
We’re delighted you’ve chosen us again to replace your doors, we look forward to working with you on the next stage.
Excellent job
Excellent job. Happy with my new upgraded windows. New stylish design.
23 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your review and for choosing Aventus Home Improvements.
We’re delighted to hear that you’re happy with your new upgraded windows and the stylish design. It’s always great to know the finished result has made such a positive difference.
We hope you enjoy them for many years to come.
Replacement windows.
Arrived on time, friendly, product seems to be well built, better than that being replaced. General finish good, having some more fitted.
19 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your review and for choosing Aventus Home Improvements.
We’re pleased to hear that everything ran smoothly on the day and that the team arrived on time and made a good impression. It’s great to know you’re happy with the quality of the windows and that they’re an improvement on what was there before.
We’re also glad to hear you’ll be having more fitted, we look forward to completing the next stage for you.
Good job
The whole process, from picking the windows, survey and fitting was carried out in a friendly and professional manner. I would use the guys again if I needed to.
4 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your kind review and for choosing Aventus Home Improvements.
We’re really pleased to hear that the whole process, from selecting your windows through to survey and installation, was carried out in a friendly and professional manner.
It’s great to know you’d be happy to use us again, that means a lot to the team.
Thank you again for your support.
Everyone from start to finish was…
Everyone from start to finish was great. Work carried out to high standards. From initial call by the young chap at the door to the salesperson to Nick who fitted my new windows and porch were absolutely fantastic.
I would be more than happy to use Aventus again for the remainder of my windows and happy to recommend them to anyone.
12 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your kind review and for choosing Aventus Home Improvements.
We’re really pleased to hear that you had a great experience from start to finish and that the work was carried out to a high standard. It’s fantastic to know that every stage of the process made a positive impression, from the initial contact through to the installation.
Nick will be especially pleased to hear your kind comments, we’ll be sure to pass this on to him.
We’re delighted that you would be happy to use Aventus again for the remainder of your windows, and your recommendation truly means a lot to us.
Thank you again for your support.
Outstanding Service
⭐️⭐️⭐️⭐️⭐️ Outstanding Service
New windows and front door fitted by Aventus, and the whole experience has been exceptional from start to finish. From initial contact with the sales team, the the office team — Taylor, Ben, and others behind the scenes who kept me updated throughout the process.
The fitters, Curtis and Dinsmore arrived on time, worked efficiently, and treated my home with care and respect.
It’s rare to find a company where every part of the team genuinely takes pride in what they do. I wouldn’t hesitate to recommend them to anyone looking for high‑quality windows and a trustworthy, hardworking team.
11 lutego 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your fantastic review and for choosing Aventus Home Improvements.
We’re delighted to hear that your experience was exceptional from start to finish. It’s great to know that our sales and office teams, including Taylor and Ben, kept you well informed throughout, and that everything ran smoothly.
Curtis and Dinsmore will be especially pleased to hear your kind comments. We take great pride in the care and respect our team show in customers’ homes, so it’s wonderful to see this reflected in your experience.
Your feedback about the whole team working together and taking pride in what they do means a great deal to us.
Thank you again for your recommendation and for trusting Aventus with your home improvements.
First class experience
Just had a new front door and flat window replaced with a bow window. The window and door are both of a very high quality right down to the stainless steel letter box
From start to finish this company has been a pleasure to deal with. Nothing has been too much trouble and have just been back today to put right a few places where silicone had got missed.
The lads that did the installation (Wade, Ben and two others who I didn't get the names of) were extremely pleasant, very efficient and professional. They never stopped working even for lunch!
If there was one thing they could possibly improve on then it would be a quick call or text just to confirm that the work would be going ahead on the day it was booked for.
As we had never used Aventus before and we had taken them on after a cold call, we were a little apprehensive that we had had no contact from them since December when we had booked it in for 2 and 3 March. In the end all was well and we couldn't be happier. I have mentioned this to them
We would not hesitate to use them again and more than happy to recommend them. All I have to do now is persuade my husband that, yes, we do need a new back door and patio door!
Thank you Aventus
2 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
with your new front door and bow window, and that the quality of the products met your expectations.
It’s great to know that the whole experience was a positive one for you. Wade, Ben and the rest of the installation team will really appreciate your kind comments about their professionalism and hard work.
We’re also pleased we were able to return quickly to take care of the finishing touches. Attention to detail is important to us, and we always want to make sure everything is completed to the right standard.
Thank you as well for your feedback about confirming installation dates. We really value comments like this as they help us continue to improve the experience for our customers.
We truly appreciate your recommendation and are glad you chose Aventus Home Improvements. And when you do manage to persuade your husband about that new back door or patio door, we’ll be more than happy to help!
REFRESHINGLY GOOD COMPANY
l had not heard of Aventus prior to their contact , was sceptical at first but l was willing to see pictures of their product in situ and listen to their sales pitch .
Unlike other replacement window companies who have been in the game a long while and are somewhat long in the tooth , Aventus are a relatively new company with new ideas , new drive and up-to-date and good looking products .
My experience with Aventus has been positive , smooth and productive with an experienced all round team , from the lovely Katrina , who could not do enough to help , the office staff when needed and the installation team .
A good experience , and l am so pleased with the style of the windows , that l thoroughly recommend Aventus .
4 marca 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your thoughtful review and for giving Aventus the opportunity, especially when we were new to you.
We’re really pleased to hear that your experience with the team was positive from start to finish. Katrina and the rest of the team will be delighted to hear your kind comments, and we’re glad everyone was able to support you throughout the process.
It’s fantastic to know that you’re so pleased with the style and finish of your new windows. We’re proud of the products we install and always aim to provide a smooth, professional experience for our customers.
Thank you again for your recommendation and for choosing Aventus Home Improvements.
Sofits, fascias and guttering
Just had our guttering sofits and fascias done by Aventus, cracking job guys, so pleased with it! We had our windows and doors by aventus last year as well and an absolutely cracking job done with those also!
A lovely bunch of lads that are always approachable and willing to help if you've got any issues. Would recommend to anyone!
24 lutego 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your fantastic review. We’re really pleased to hear how happy you are with your new soffits, fascias and guttering.
It means a lot to us that you came back to Aventus after having your windows and doors fitted last year, and we’re delighted that you’ve been happy with both projects.
Our team will really appreciate your kind comments, we always aim to be approachable, helpful and to deliver a high standard of work on every job.
Thank you again for your continued support and for recommending Aventus Home Improvements.
New windows new outlook
28 years is a long time to hate your windows and now thanks to Aventus that no longer is the case.
From the first experience of booking the quote and throughout the entire process (quote, survey, installation and follow up) the company have been exemplary.
The quotation visit was relaxed and genuine and I didn’t feel pressured to agree to anything, all options with regard to the quote were explained to me and I particularly liked the transferable guarantee as standard should I decide to move home eventually. The price for my entire house (10 windows and a front door) was competitive and reasonable. The staff took everything into account when offering dates and honoured my prior commitments.
The survey visit was swift and efficient and I was kept informed of the progress of my windows manufacture at all times.
The fitting team led by Curtis were polite, respectful of my property and worked hard in horrendous weather to ensure the job was completed on time.
As with all projects of this nature it didn’t go entirely as expected…..a window frame arrived damaged and the incorrect door panel was also fitted meaning my cats couldn’t use the cat flap without a trampoline!
Cue the arrival of Sam - problem solver, fixer and part-time philosopher who; found a new window frame on the day and brought it over, created and fitted a solution to the door issue whilst my new panel was being made, refitted the new panel and cat flap and also fixed the other couple of minor snags with handles and a seal which you would expect from such a large project. Time had no meaning as he worked until it was finished (including a Friday eve in the dark) to his own high standards whilst conducting fascinating and entertaining conversations about life the universe and everything - every company should have a Sam.
This was a major project for myself and I was apprehensive however I shouldn’t have worried as Aventus delivered exactly what they promised and the result is fantastic - gone are my dated and dingy leaded monstrosities and now I have a light airy vista - even my plants have perked up! Did it go smoothly - not entirely - but the way issues are dealt with speaks volumes about a company and I cannot fault them in this respect.
4 lutego 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re absolutely delighted to hear how pleased you are with your new windows and door, and that the whole process, from booking the quote through to installation and follow-up, met your expectations.
It’s great to know that you felt comfortable during the quotation stage and that everything was clearly explained without any pressure. We always aim to make the process straightforward and transparent for our customers, so that feedback means a lot to the team.
We’re also very proud of our installation team, and Curtis and the fitters will really appreciate your kind comments about their hard work and respect for your home, especially in such difficult weather conditions.
Thank you as well for your understanding regarding the issues that arose during the project. While we always aim for everything to run perfectly, we believe how problems are resolved is just as important. Sam will be particularly pleased to hear your comments, he takes great pride in making sure everything is finished to the highest standard.
It’s wonderful to hear that the transformation has made such a difference to your home. Thank you again for trusting Aventus with such a major project and for sharing your experience.
Efficient and understandable
The sales representative that visited us was very thorough with her explanations of how the company work and details of how the process works. They were not pushy in any way and we felt comfortable to make the decision we wanted to make.
The fitters were very efficient and very good with tidying up. They also let us know the process as we went along.
There was a problem with our windows as once fitted they did not open fully due to the lip on our soffits. The office called and re-arranged for our windows to be remade and then refitted 2 weeks later. This was all dealt with very quickly and at no extra cost to us as it was not our error.
We are very pleased with the finish product and would definitely recommend the company to other people.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you felt comfortable throughout the process and that our sales representative explained everything clearly without any pressure.
It’s also great to hear that the installation team kept you informed during the work and left everything tidy. We take pride in making the whole experience as smooth and straightforward as possible for our customers.
We appreciate your understanding regarding the issue with the window openings. While it wasn’t the result we initially wanted, we’re glad the team was able to resolve it quickly by remaking and refitting the windows at no extra cost.
Thank you again for your recommendation and for choosing Aventus Home Improvements. We’re delighted that you’re happy with the final result.
Thrilled with our new front door
Thrilled with our new front door. The service was always very professional and we are so happy with our finished product. We had an issue where the wrong glass was fitted but it was rectified within two days. Also gives peace of mind to know that it is guaranteed for ten years.
18 lutego 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your kind review. We’re delighted to hear how pleased you are with your new front door and that you were happy with the service throughout the process.
We appreciate your understanding regarding the glass issue, and we’re glad our team was able to resolve it quickly for you. Ensuring our customers are completely satisfied with the final result is always our priority.
The lads that have carried out the work…
The lads that have carried out the work were absolutely fantastic. Never stopped working rain and everything they just carried on.
My new roofline looks wonderful and really has transformed my home.
20 lutego 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for your lovely review. We’re really pleased to hear how happy you are with your new roofline and that it has made such a difference to the look of your home.
It’s great to hear that the team’s hard work and dedication stood out, even working through the rain to keep everything moving. We take real pride in the effort our installers put in, and your feedback will mean a lot to them.
Thank you again for choosing Aventus Home Improvements. We truly appreciate your support.
New windows
Just had our whole house windows replaced. Could not recommend Aventus enough. From start to finish they have been great, in total it took a little over a month to install.
Simon and mayson, both very professional and great to have installing our windows. Both demonstrated high standards of workmanship and quality, keeping the house clean and tidy, even quickly removing old glass and frames. During the finial finishes, they went the extra mile by ensuring all sealing was properly performed and even placing new trims on the internals. 10/10 would recommend
17 lutego 2026
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you’re happy with your new windows and with the service you received from start to finish.
Simon and Mayson will be really pleased to hear your kind comments. We take great pride in the standard of workmanship our team delivers, so it’s great to know their professionalism, attention to detail, and care in keeping your home clean and tidy stood out.
Replacing all the windows in a home is a big project, and we’re glad the whole process ran smoothly for you and that the finishing touches met your expectations.
Thank you again for your recommendation and for choosing Aventus Home Improvements.
We had our kitchen windows fitted and i…
We had our kitchen windows fitted and i was very impressed with the service start to finish, i really wanted to get them done and finished before Christmas and they delivered. Windows were brilliant and i love them and the 2 lads that came and fitted them were really nice, respectful and took care with everything. We will definitely be using Aventus for the rest of our house and extension, Top job!!
22 grudnia 2025
Opinia niezależna
Odpowiedź od Aventushomeimprovements
Thank you so much for your kind review. We’re really pleased to hear how happy you are with your new kitchen windows and that everything was completed in time for Christmas.
It’s great to know the installation team made a positive impression as well , we always aim to be respectful, tidy and careful in our customers’ homes, so your feedback will mean a lot to them.
We really appreciate you choosing Aventus Home Improvements and we look forward to helping with the rest of your house and extension in the future.
Thanks again for your support!
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