Autonomous Inc Recenzje 2779

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have multiple products with Autonomous, chair, stool, desk, and in my 3+ years, it's the first time I've gotten a problem with my chair. Ashley from customer service was phenomenal. Simple, clear, s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent shopping and checkout experience. Products were delivered timely and are of incredible quality. Assembly instructions were clear and easy to read. This is the second desk purchase and won’t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Once again, Ashley to the rescue. Great customer support, Ashley guided me step by step to out rule problems and even though we did not get our desk to work, we found the issue. We got to replace a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They still stock parts for their older products, very convenient to be able to get replacements 6+ years after purchase. The website itself could be a bit more convenient in terms of being able to ord... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu biurowego

Napisane przez firmę

The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 76% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great chair

Great chair, great price, fast delivery. What more do you want?

18 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

We’re thrilled to meet your expectations. Short, punchy, and we couldn't ask for a better review.

Thank you for choosing Autonomous!

Oceniono na 5 z 5

Amazing support!

After 6 years of some serious milage of my bottom being in this chair, the seat cushion is showing signs of wear. I needed assistance to track down my order number. I got the most amazing support person I have just about ever had Ashley B. She was not only amazingly helpful in tracking down the order number, but broke down all the parts and costs for me, and was very candid with me and all my questions about the different models of chairs, versus buying replacement parts, and some of their accessories that I was interested in. This company has my business for sure! And to whoever is in charge, you need to keep Ashley B. happy, because she is an amazing asset to your company, and is making your customers, customers for life!

16 marca 2026
Opinia niezależna
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Odpowiedź od Autonomous Inc

We are beaming with pride reading your shout-out to Ashley B.! She’s indeed an amazing asset to our team, and we’re so glad her candid advice was helpful for you.

Thank you for being part of Autonomous community!

Oceniono na 5 z 5

Did not like how the holes for the…

Did not like how the holes for the screws were not aligned and still had plastic that needed to be filed down to allow screws to connect the back of the chair to the seat. Everything else seems pretty solid so far.

Update: Talked to customer service and they were very helpful and explained more to the set up process. I have other chairs and even a office desk from them and they have all been very good! 5 STARS

15 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

We’re sincerely sorry for the assembly issues you encountered. Our team has just reached out to you via email. Please check your inbox so we can support further and make this right!

Oceniono na 4 z 5

Repair to Chair easy to accomplish

I have the Ergo Chair Pro. It has been the best chair I have ever owned.

I have had several issues with the chair and had to repair it but Autonomous has always sold me the repair parts and offered free shipping on the repaired item.

Despite the chair malfunctioning, I am very happy with the chair and it is worth repairing.

16 marca 2026
Opinia niezależna
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

We sincerely apologize for the frustration you experienced with the automated system. Our team has taken over your case and sent a direct email to identify the exact parts needed and get your chair back in top shape immediately.

Oceniono na 5 z 5

So far so good!

Quick shipping, easy assembly and so far the product is living up to expectations. Some minor shaking when you type vigorously but for this kind of desk that's almost unavoidable and it's minimal. Well worth the tradeoff for the standing function and in line with many other "normal" desks. Converting to positions is easy and fluid, plenty of space on the surface.

16 marca 2026
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Odpowiedź od Autonomous Inc

Thank you so much for the 5-star review! We’re thrilled to hear the assembly was a breeze and that the desk's fluid transitions are meeting your expectations.

It’s great to know the stability holds up well for your daily setup. Enjoy your new standing workspace!

Oceniono na 5 z 5

Chaise conforme à la description.

Chaise conforme à la description.
Très confortable, facile à installer et beaucoup de réglages pour un confort optimal et adaptable à sa morphologie.
Très sérieux, reçu en 48h
Je recommande +++

4 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, we truly appreciate your review! We’re thrilled to hear that your chair arrived in just 48 hours and that the assembly was easy. Thank you for your high recommendation!

Oceniono na 5 z 5

Great chairs and great customer…

Great chairs and great customer service.

I needed a new control mechanism for a chair I bought in 2020 and they were able to help me get a new one with a simple online chat.

13 marca 2026
Opinia niezależna
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Thanks for sharing your experience! It’s wonderful to hear that your chair from 2020 is still going strong. We’re glad our chat team could quickly help you find the right replacement to keep your setup in top shape.

Enjoy your refreshed workspace!

Oceniono na 5 z 5

Easy to order and arrived quickly and…

Easy to order and arrived quickly and in good shape. Fit as expected. They are also small enough that the height of the table at chair level is still good. The locking levers are a bit hidden for unlocking, but that is not too big an issue.

8 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Thanks for the shout-out! Happy to hear your order made it to you quickly and in great shape. We hear you on those stealthy locking levers, and glad it's not a dealbreaker though.

We're always here whenever you need a hand - enjoy the new gear!

Oceniono na 5 z 5

Standing Desk

i really do love this product, i got a desk for my husband last year and it was very easy to assemble and had an amazing quality. I had to get one to myself!

8 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there! Thank you for your feedback. We are sorry to hear about the issue with your desk. Our support team has just reached out to you via email to assist with this and make things right.

Please check your inbox so we can get this sorted for you immediately!

Oceniono na 5 z 5

great desk

great desk, glad i found it

11 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, thank you so much! We’re just as glad you found us. Enjoy your new desk and have a wonderful day.

Oceniono na 5 z 5

Love the ergostool

Love the ergostool. Same top-tier build quality as one of the chairs I bought from them years ago and is still solid as a rock. Great company, great experience! Couldn't recommend them enough

10 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Thank you so much for your loyal support over the years!

We’re thrilled to hear your ErgoStool is 'solid as a rock' and that you're enjoying the quality. Your recommendation means a lot to us!

Oceniono na 5 z 5

The chair is great

The chair is great! There was a small defect in the cushion but the support team reached and is sending a replacement at no charge. So a great chair and a great customer support team. What more can you ask for? I’m very pleased and would highly recommend.

10 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

We’re happy to hear you love the chair, but also apologize for the defect on the seat cushion.

Our support team will reach out to you via email shortly to assist you further with it. We want to make sure you’re 100% happy with your purchase!

Oceniono na 5 z 5

easy ordering

easy ordering, quick delivery

9 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

We’re happy that you had a smooth experience from ordering to delivery. Hope you have a great time with your new desk!

Oceniono na 5 z 5

Consistently Amazing

I purchased my Autonomous chair 6?ish years ago and decided I should replace the mesh backing that my cats thought was a great scratching post. I had no idea what email or account name I had used, or if I even had access to it, and could not find my digital receipt anywhere. Their representative Ashley was patient and kind, asked a few simple questions and found my receipt within minutes.
The quality of the chair is unbelievable - honestly nothing NEEDS replaced on it, the frame is stable and I've never had a part break or wobble on me (and I'm not a small person)
I was given clear and honest information on warranty, inventory, shipping times and the value of repair vs. replace with no pressure whatsoever.
This is one of the best brands I've ever worked with and I'm sooooo glad I went with them over that other big brand you're probably looking at purchasing from and wondering if it's worth it - don't do it. Get the Autonomous.

10 marca 2026
Opinia niezależna
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, we appreciate the shoutout!

6 years is an amazing run, and we're glad to hear your chair is still going strong. We’ll pass your kind words along to Ashley. She’ll be delighted to know that she could make things easier for you.

Thanks for choosing Autonomous. Enjoy your refreshed chair!

Oceniono na 5 z 5

Une super chaise ultra confortable

Une super chaise ultra confortable, dans un style epurée et moderne elle s’intègre parfaitement à mon setup

1 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, appreciate your wonderful feedback! We're glad the chair is comfortable and fits perfectly with your modern setup. Enjoy your workspace.

Oceniono na 5 z 5

Ashley was extremely helpful

Ashley was extremely helpful, knowledgeable and patient

4 marca 2026
Opinia niezależna
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, thank you for the review! We’re thrilled to hear that Ashley provided such helpful and patient support. We’ll be sure to share your kind words with them and the rest of the team.

Enjoy your new setup, and have a nice day!

Oceniono na 3 z 5

Screw issues

I like the esthetic of the desk. However, my order arrived later than expected. Also, some of the screws were not able to screw all the way in despite using a screwdriver. The desk is not very stable because of that.

6 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, thank you for the feedback. We’re glad you like the desk's aesthetic, and we sincerely apologize for the shipping delay and the screw issues.

Our team is already in touch with you via email to assist further and ensure your desk is stable. Appreciate your kind patience!

Oceniono na 5 z 5

Prompt response

Prompt response, very effectively resolved my problem.

5 marca 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, thank you for the feedback! We’re happy our team could resolve everything so quickly for you. We're here whenever you need us!

Oceniono na 1 z 5

Awful customer service

Awful customer service, and their ETA for shipping is lie. They will never notify you of delays. I place order on 23rd, and the item was out of stock, but they still sell it. They expect to have it somewhere after March 3, they dont know it for sure.

27 lutego 2026
Opinia niezależna
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, we apologize for the delay and the lack of communication regarding your order. The cancellation has been processed as requested, and your feedback will help us improve our service moving forward.

We hope to provide a better experience in the future. Appreciate your kind understanding!

Oceniono na 5 z 5

Chair construction is fantastic

Chair construction is fantastic! Great shipping times and the instructions to assemble the chair were easy and took just 1 person to complete. The mesh is sturdy and feels like a extremely expensive corporate office chair.

26 lutego 2026
Logo Autonomous Inc

Odpowiedź od Autonomous Inc

Hi there, thanks for your awesome review! It's great to know the assembly was easy, and we're so glad you're loving the mesh.

Hope the chair makes your workdays more comfortable!

Doświadczenie Trustpilot

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