I purchased some glass media for my pool. Unfortunately the bag was torn in transit, I sent an mail on the day I received, within the hour on a Saturday evening Simon responded promptly and offered a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Accounts/purchasing/the warehouse team all made the experience with the company reassure me that contact with the client and their genuine aim to please was high on their agenda. Updates were regularl... Zobacz więcej
Reakcja na opinię
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Zobacz więcej
Reakcja na opinię
They got my pool heat pump back under wifi control by replacing the wifi module free of charge, even though out of warranty.
Reakcja na opinię
Informacje dotyczące firmy
O Automated Environmental Systems
Napisane przez firmę
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Dane kontaktowe
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Zjednoczone Królestwo
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing service from this company
Amazing service from this company , if only other companies could take a leaf out of their book - customer service is second to none , absolute pleasure to deal with this company 👏
31 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Mel, thank you for your great feedback, always happy to help :)
Kind Regards,
The team at AES
Speed of reply to enquiry and speed of…
Speed of reply to enquiry and speed of delivery.
26 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Mark, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Delivered the unit the next working day…
Delivered the unit the next working day as promised. Communication was clear.
23 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Dale, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Quick reliable service
10 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Nigel, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Brilliant company
12 marca 2026
Odpowiedź od Automated Environmental Systems
Hi, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Odpowiedź od Automated Environmental Systems
Hi Joe, thank you for your feedback, glad your delivery arrived safely and on time :)
Kind Regards,
The team at AES
Odpowiedź od Automated Environmental Systems
Hi, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Competitive price and fast delivery
Competitive price and fast delivery. What else can you ask for?
4 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Charlie, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
As always great company to deal with…
As always great company to deal with and delivery was so quick
10 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Mick, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Odpowiedź od Automated Environmental Systems
Hi, thank you for your feedback, unfortunately as much as we would prefer not to raise prices, we, like every other business and private individual are not immune to the effects from the global economy and UK policy decisions.
Kind Regards,
The team at AES
Extraordinary service
If anyone ever needs advice or decent pool equipment speak to Simon Ward from automated Environmental Systems. I live 20 miles from them. I've got the remora filter and the remora i12 heater. I've had issues of the heater tripping the electric. Spoke to simon and he sent out a new plug and cable without the in-built rcd on it to see if that was getting moisture in but unfortunately it tripped the electric still. So this weekend spoke to simon again and I popped up on Saturday at 17.00 to collect a new PCBA (the brains) to try that but unfortunately that didn't work. So spoke to simon that night again. So on sunday he went to the office to get a new fan motor to see if that would work. He came to mine to try it himself even tho he had just did a 62 mile bike ride and was aching all over. Unfortunately it still tripped the electric so he did some tests and unfortunately it was the compressor (which is really rare) so he has replaced the whole unit. You don't get CUSTOMER SERVICE like this any where else. He dedicates himself and his team to high standard customer service. Always a pleasure to deal with him and his team. He's always willing to help you even when he's on holiday skiing. The company won't sell you anything that won't work as it prides itself on its excellent reputation. Customers come first isn't just a saying for them it's a way of life. Thanks simon and the team for your extraordinary service once again
9 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Aaron, many thanks for taking the time to leave such amazing feedback on your recent experience with us, we're always more than happy to help and more often than not that help is needed outside of the normal 9 to 5 so we will actively try to help when and where we can, thanks also for the recommendation, it is much appreciated :)
Kind Regards,
Simon and the team at AES
Item required was in stock
Item required was in stock, which we received the next day and the price was great
4 marca 2026
Odpowiedź od Automated Environmental Systems
Hi Bev, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Odpowiedź od Automated Environmental Systems
Hi, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Odpowiedź od Automated Environmental Systems
Hi Harvey, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Great advice from the team and Simon
Great advice from the team and Simon. He really took the time to listen to what I needed to set up.
I feel like my custom was valued and I will be buying more next month!
2 marca 2026
Odpowiedź od Automated Environmental Systems
Hi, thank you for your feedback, always happy to help and thank you for your custom :)
Kind Regards,
Simon and the team at AES
Very difficult to get through to the…
Very difficult to get through to the person u wish to speak to
And u are told they will get that person to cs all u back
T h ey do some days later and sometimes not af all
25 lutego 2026
Odpowiedź od Automated Environmental Systems
Hi, thank you for your feedback, sorry to hear that your experience with us was below par, this is not the normal level of service we aim for and your comments have now been fed back to the team so that we can look into what went wrong.
Kind Regards,
The team at AES
Very helpful staff and the product was…
Very helpful staff and the product was sent straight away. Would have no hesitation in buying from them again.
23 lutego 2026
Odpowiedź od Automated Environmental Systems
Hi Carl, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Knowledgeable staff with a wide range…
Knowledgeable staff with a wide range of products, fast delivary and great prices many thanks for your services
10 lutego 2026
Odpowiedź od Automated Environmental Systems
Hi Simon, thank you for your feedback and five star review :)
Kind Regards,
The team at AES
Absolutely amazing Company
Absolutely amazing Company - customer service amazing- knowledgeable and do NOT try and sell you something you don’t need. Wish more Company’s were like this
19 lutego 2026
Opinia niezależna
Odpowiedź od Automated Environmental Systems
Hi, thank you so much for your review, we are always happy to help and it is much appreciated when we receive such great feedback :)
Kind Regards,
The team at AES
GREAT COMPANY,GREAT PRODUCTS
5 lutego 2026
Odpowiedź od Automated Environmental Systems
Hi Michael, thank you for your feedback and five star review :)
Kind Regards,
The team at AES
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