Auto Logistic Solutions Ltd Recenzje 

223
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My son had a simple no-fault claim (the other student party drove into his parked car at college and accepted fault straight away). Sonos referred us to ALS and the claim was quickly put into motion.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I got rear ended sat at the lights while sat on my scooter.passed all my details and information on to Jenny who was super helpful and efficient.within 1 day was contacted by Cheryl,who fully explai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I spoke to Auto Logistic Solutions Ltd who took away all the hassle from myself having to claim on my own insurance and claimed everything from the other parties insurance company. From start to finis... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Would not reccomend this service at all,poor communication had accident end of February still haven't had repairs done. Finally arranged for local garage to submit a quote and taken a week for enginee... Zobacz więcej

Informacje dotyczące firmy

  1. Pomoc w egzekwowaniu drobnych roszczeń
  2. Ubezpieczenia wypadkowe
  3. Prawnik – obrażenia osób

Napisane przez firmę

An industry leading accident management company, dedicated to helping people who have be involved in road traffic accidents. We specialise in credit hire and credit repair, ensuring that people who are not at fault for a road traffic accident remain mobile and be put back into their pre-accident position as quickly and as hassle free as possible. Our customers benefit from having a dedicated claims expert on hand to arrange everything, transportation whilst their car is off the road and no excess to pay, all whilst providing industry leading advice throughout the process.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

223 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(223)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 37

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Service

I have never had to deal with a non fault accident to a vehicle and was a bit stressed.
Dealing with Auto Logistic Solutions and Scott Gibson Bodyshop was excellent.Staff were friendly so helpful with calls/emails arranging courtesy car throughout the process.
First Class Customer Service.
Thank You
Scott Mchatton.

8 stycznia 2024
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Scott,
Thank you for the amazing review, we are so glad to hear of your experience!
I have forwarded this on to the Team who have dealt with your case.
Thanks again
ALS Team

Oceniono na 5 z 5

Great service

Great service, punctual, responsible , would highly recommend!

18 grudnia 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Ms Lubienska, Thank you for the awesome review. We are glad to hear that the claim team have done a great job.
I have forwarded this review on to the team who have dealt with your case.
Thanks Again
ALS Team

Oceniono na 5 z 5

Very good and quick contact

Very good and quick contact. The car was quickly repaired after the accident. I am satisfied. 5 stars for me

5 grudnia 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Merry Christmas Waldemar
And thank you for the awesome 5 star review.
I have passed this on to the team who have dealt with your case.
Thanks again
ALS Team

Oceniono na 5 z 5

ALS made my life 100x easier following a crash

Somebody crashed into the back of me a few weeks ago and wrote my car off, and somebody gave me the number of Auto Logistic Solutions. I was so busy at work and also needed a car for my commute, and ALS sorted me out with a courtesy car the next day so I didn't miss a day of work. Over the next couple of weeks, ALS had helped me get a valuation for my old car and get payment off the third party's insurance company, meaning I didn't really have to do anything which was great for me as I didn't really have the time during the day to do it myself.

The whole process was very smooth, prompt and taken care of brilliantly.

21 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi Gregory
We are really glad to hear of your good experience with us.
I have forwarded this review on to the team who have dealt with your case.
Merry Christmas
ALS Team

Oceniono na 5 z 5

I was super impressed with the…

I was super impressed with the communication, efficiency and that every member of staff I spoke to came cross empathic and kind. I would highly recommend this company.

15 grudnia 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi Amy,
Thank you for the amazing review!
I have forwarded this on to the team who have dealt with your case.
Merry Christmas
ALS Team

Oceniono na 5 z 5

Took the stress out of dealing with Insurance!

Friendly customer service and truly took the stress out of dealing with a non-fault accident. Everything was completed in a timely manner and communicated clearly throughout the process. I was provided a premium car throughout the claim process.

14 grudnia 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Arsh
Thanks for the awesome review!
I have forwarded this on to the claims team who have dealt with your case.
Thanks Again.
ALS Team

Oceniono na 1 z 5

Dissatisfied

Initially prompt and professional however this didn't last long unfortunately!
I chose the body shop that I knew and only needed a courtesy car sorted however someones mis communication led to total confusion and unnecessary stress as the hire car people were instructed to also carry out repairs!!!
Eventually it was ironed out!
The communication falls off a cliff as the days pass.....so your left not knowing what is happening.
Unfortunately I wouldn't recommend auto logistic solutions!
Since she drove into my car and wrecked 2 doors my driver's seat is creaking....I reported it but nothing was done!!
Not all damage is visible btw....so now I'm stuck with it.....cheers als I hope you got paid well out of my claim!

1 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

5* highly recommended so pleased I was…

5* highly recommended so pleased I was recommended this company after a non fault accident - every process has been easy, staff are friendly and understanding and nothing has been too much in helping me and my family Thankyou so much ALS team

4 grudnia 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi Vicki,
Thanks for the awesome review! We are glad to hear our staff are freindly and the process has been easy and that you would recommend us!
I have now passed this review on to the staff who have dealt with your case.
Thanks Again
ALS Team

Oceniono na 5 z 5

They looked after me all the way

From the moment I reported my accident to this company, I felt as if arms had reached out to hug me and to tell me they would take care of everything and I had nothing to worry about. This company and the service they offer is PHENOMENAL! I was so completely looked after, I knew who I would be speaking to, I knew what would happen and when, everything was arranged for me and all I had to do was give them some information and sign a few forms. A replacement car was delivered to me the next day, they arranged for my damaged vehicle to be taken away, and every time I phoned, the staff were always so extremely helpful and friendly. I knew I was in competent hands and to have such a service take care of me at what could be a very stressful time was invaluable. I cannot recommend this company and its staff highly enough.

16 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Pat,
Thank you for the amazing review!
We are glad to hear that our staff have provided our service to a high standard.
I have forwarded this on to the team who have dealt with your case.
Thanks again
ALS Team

Oceniono na 5 z 5

Excellent service

Excellent service. No issues and I would definitely use them again and recommend them.

27 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Farah, Thank you for the amazing review! Please can you reply to the information request email so i can pass this on to the team who have dealt with your case?

Thanks Again ALS Team

Oceniono na 5 z 5

Fantastic service from start to finish…

Fantastic service from start to finish hire car was just what I needed the repair was faultless and the communication through the process was great, would recommend them to my family and friends

24 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi Richard, Thank you for the amazing review!

I have passed this review on to the team who have dealt with your case.

Thanks Again ALS Team

Oceniono na 5 z 5

I was throughly impressed with the…

I was throughly impressed with the customer service I recieved from all areas of the business. I've heard horror stories about other companies from friends and family and dreaded the propect.

They were efficient, empathetic, and went above and beyond. Getting a result when a scrupulous driver said they were not involved.

I would recommend this company to anyone.

I'm not normally one fot leaving feedback but the customer service merited it.

10 października 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi John, Thank you for the amazing review! Unfortunatly I cannot find a John Bond on our systems :(.

Please can you email data@autologistic.co.uk stating you are John Bond with your name and case referrence. I can then pass this on to the team who have dealt with your case :D

Thanks Again ALS Team.

Oceniono na 5 z 5

Fabulous company A1 service I didn’t…

Fabulous company A1 service I didn’t have to do anything all sorted for me. Great company.

12 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Sarah,
Thank you for the great review!
I have forwarded this on to the team who have dealt with your case.
Thanks Again ALS Team

Oceniono na 5 z 5

Had a hire car sorted within an hour…

Had a hire car sorted within an hour and delivered next morning, had specific needs (towbar) and this was arranged as well, great company, great staff,great service kept in touch every step of the way would highly recommend

11 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi Ian,
Thank you for the amazing review! We are glad to hear that our staff provided a great service!
I have forwarded this review on to the team who have dealt with your case.

Thanks again, ALS Team.

Oceniono na 5 z 5

Very friendly and polite

Very friendly and polite, great company to deal with

1 listopada 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Barry, Thank you for the great review!
I have passed this on to the team who have dealt with your case.
Thanks Again ALS Team

Oceniono na 5 z 5

Hassle free

Hassle free! Excellent communication! Would definitely recommend

19 października 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi Jane,
Thank you for the amazing review!
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team

Oceniono na 5 z 5

Excellent friendly service

I'm so very pleased with the service I've have received from start to finish. They were very efficient and kept me informed and were quick to answer my calls when I had questions. I can't thank them enough for handling my case when someone went into the back of my car. I'm very very pleased with the friendly help I I've received.

11 września 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hi JC,
We are glad to hear that you had a great experience with ourselves.
Please can you reply to the Trustpilot information request so that we can link it to your case.
Thanks Again
ALS Team

Oceniono na 5 z 5

efficient, communicative and professional.

From the start they kept me informed, were quick to answer any email or calls when I had questions and was very efficient. Can't thank them enough for handling my case when someone went into the back of my car.

4 września 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Karan,
Thank you for the amazing review! We are glad to hear your experience with us was to a high standard.
I have forwarded this email on to the team who have dealt with your case.
Thanks again
ALS Team

Oceniono na 5 z 5

Great Service

I was involved in a car accident-not my fault- took my car to Scott Gibson Bodyshop who contacted Auto Logistics and from there on in the process and service was first class.
Autologistics were constantly in touch with updates on dates for repair and replacement car. My car has now been fully repaired and returned.
All in all 1st Class service from both Autologistics and Scott Gibson Bodyshop

1 września 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Customer!
Thank you for the amazing review. We are happy to hear that your case was processed to high standard.
Please can you reply to the Trustpilot "Information request" so I can update our records?
Thanks Again
ALS Team.

Oceniono na 5 z 5

Great customer service

..I had a bump with my car which was not my fault . Customer service from Auto Logistics was brilliant, they kept me informed of everything, all I had to do was pass on my ID... hire car was arranged for me while my car was being fixed.. would definitely use them again .
Helen

11 września 2023
Opinia niezależna
Logo Auto Logistic Solutions Ltd

Odpowiedź od Auto Logistic Solutions Ltd

Hello Helen and thank you for the amazing review!
We are glad to hear that our claims staffs brilliant customer service. I have forwarded this review on to the team who have dealt with your case.
Thanks Again.
ALS Team,

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej