Absolutely jokers, from customer service to installation. Left my vehicle covered in oil when the mechanic forgot to put the oil cap back on, tried to hide his mess but wiping it everywhere, DPF cl... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed my dpf cleaning asap and Auto Assist dealt with my request promptly. The following day Luke turned up and done a full diagnostic test and changed a dpf sensor and done a full clean. He expla... Zobacz więcej
Communication was excellent and it was easy to book online until I couldn't remember my card code so I called and explained what I needed and they were very accommodating. The technician Lewis was gre... Zobacz więcej
Great experience. Booked online but got a call offering an earlier slot, I couldn’t make it but offered the next best appointment for me. Great communication on timing for appointments and when to ex... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Fleet Management, Mobile Assistance, Automotive Mobile Repair
Dane kontaktowe
The Union House, CV1 2NT, Coventry, Zjednoczone Królestwo
- info@autoassistgroup.com
- autoassistgroup.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good service
Very good service. Mechanic was great and talked me through all the process and what to do to maintain the vehicle. Would recommend.
Very easy to book and have DPF cleaning…
Very easy to book and have DPF cleaning done. Craig was Professional and very friendly Gentleman. Amazing experience with the whole process.
Awful company!
Awful company!! Mechanic promised he could fix the issues, he was very confident but had to order parts and return later, sensors had been removed from my car and left un driveable in the meantime!!
Office were hopeless refusing to book me back in not answering calls or just promising to phone back and not!! Car was off the road for weeks!!
Finally mechanic showed back up fitted the sensors but car is still lit up like a Christmas tree despite the promises!!
After ignoring me for weeks they weren't long in sending their bill and escalating it from their demanding payment!!
Avoid this company at all costs
Craig came out to sort dpf filter.
Craig came out to sort dpf filter.
Nice and early
Straight on with job as described.
Jacked van up sorted filter and cleaned through system. Clear all faults on dash. Great service better and more reasonable than main dealer.
Will def use again
Professional & Efficient
Contacted Auto Assist on Tuesday to get information re a GPF Trade Clean for my car.
The service was booked for today (Friday 10/01/25) between 12:00 & 14:00.
Craig, the DPF Specialist called to say he was on his way. He arrived
early, and waited for me to get home. He was pleasant, polite and professional throughout, finished the job efficiently in the specified timeframe, and provide relevant information afterwards.
A very pleased, and satisfied customer.
Thank you.
I highly recommend Auto Assist DPF Specialist.
Rose M. - Croydon.
Very good company
Very good company, came straight away and resolved my problem
Great service
Great service , Ryan was extremely helpful and informative. Dpf cleaned
Turned up on time and did a quick and…
Turned up on time and did a quick and efficient clean of my car. No complaints.
I had a fantastic experience with Auto…
I had a fantastic experience with Auto Assist group when I needed urgent repairs for my car. From the moment I contacted them, their customer service was top-notch—friendly, professional, and responsive. They quickly diagnosed the issue, provided a transparent estimate, and finished the repair ahead of schedule. The quality of their work was exceptional, and they even went the extra mile to ensure everything was running smoothly. I felt confident in their expertise, and their fair pricing made the whole experience even better. I highly recommend them to anyone needing reliable and efficient car repair services!
They came out on time
They came out on time. Explained everything he was doing. Friendly and got the job done
Great service!
Craig was great. Kept us informed of when he would arrive, did the work and then gave us a clear summary and what we needed to do next. Would highly recommend.
I had a lovely man from Glasgow do my…
I had a lovely man from Glasgow do my DPF and oil and filter change at my home today 23/12/2024
He was really nice and chatty he explained every process of what he was doing to me!
He was very experienced and left no mess I would definitely recommend him to do your car
Susan Crawshaw
Excellent service above and beyond
Excellent service above and beyond
Friendly and informativeed up friendly informative…
Engineer turned up friendly informative and was able to clear the fault. Clearly explained to me the issue.
Communication
Very polite and talkative with supportive recommendations for my car. Highly recommend Craig.
Highly recommend
Really friendly , good honest business reasonable prices and helped me out quickly
Highly recommend
All professionaly done and explained…
All professionaly done and explained the issues with the car and what was required.
All completed and car worked fine.
Fast and friendly service
Fast and friendly service, they where here when they said, gave the car a good check over, cleaned the dpf out and car was good to go again,
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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