Popped into the Shop in Edinburgh without an appointment & left having purchased our wedding rings… Shona was yet again absolutely fantastic help in choosing our wedding rings. Very professio... Zobacz więcej
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Popped into the Shop in Edinburgh without an appointment & left having purchased our wedding rings… Shona was yet again absolutely fantastic help in choosing our wedding rings. Very professio... Zobacz więcej
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We were visiting Chester, and made a purchase of a Diamond ring, which is to be a birthday present for my wife. Polly was extremely helpful and gave us lots of advice, regarding size, quality of st... Zobacz więcej
Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Zobacz więcej
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I was away on holiday when my ring was dispatched so I rescheduled the delivery to today, July 1st. It was less than 2 weeks before my order was sent which was really good because I wasn't expecting... Zobacz więcej
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Napisane przez firmę
8 Greville Street, EC1N 8SB, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 86% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful jewellery presented elegantly and at affordable prices.
Easy to order. Communication very good. Delivery not too long. Excellent service
Poppy helped me today in the Chester store. She was approachable, friendly and knowledgeable about ring metal and diamonds. The relaxed approach in the store eased the nervousness of buying the right ring.
My fiancé and I had a fantastic experience at Austin & Blake in Southampton. From start to finish, the customer service was excellent, from the initial phone call and organising our visit, through to the warm welcome when we arrived. We were greeted into a lovely waiting area before being taken into a private office space where we could comfortably try on different wedding bands.
I managed to find a beautiful platinum wedding band with a slight curvature that fits perfectly alongside my engagement ring, and I honestly couldn’t be happier with my choice.
Kaushika, who helped us throughout the appointment, provided exceptional customer service. She was attentive, professional, knowledgeable, and made the whole experience feel easy, relaxed, and enjoyable.
One of the highlights is that Austin & Blake feels like a hidden gem. It’s not somewhere you’d necessarily stumble across on the high street, but it’s incredibly welcoming, professional, and offers an excellent selection of wedding bands to choose from.
Highly recommend. Five stars all the way.
Collected my gorgeous wedding rings today from the Meadow Hall store. We took Jeanette’s advice on style and sizing and my rings are just perfect! They fit perfectly with my antique engagement ring. Thanks so much Jeanette!
Will helped us look through a selection of wedding bands rings, gave great honest recommendations on what styles would suit us!
Even received an engagement ring polish!
Fantastic communication throughout, brilliant craftsmanship, stunning engagement ring.
Jeanette was absolutely wonderful to deal with,
Only bought one ring today, but if I had 2 wives I would have bought 2
Poppy gave us excellent service in store today. She was really friendly and helpful throughout the appointment. I came away with a ring and all the details I needed.
Fergus was a massive help with selecting wedding rings for myself and my partner. He even gave my partners engagement ring a clean. Highly recommended
Your staff are very welcoming and friendly. They listened to what I wanted and the result is just as I imagined.
I had an asscher cut diamond pendant made to match my earrings. Also from your Sheffield store. The set is absolutely amazing.
Thank you
Initial person we dealt with was great, i believe her name is Georgia. If this person was the only one we dealt with i would give this 5 stars. She was excellent and was a pleasure to work with
However we completed our transaction/pickup with a very rude member of staff which makes me regret using A&B

Odpowiedź od Austen & Blake
Great customer service from Michael, really knows his stuff and the quality of the ring is outstanding!
The staff were so helpful and polite, not pushy at all, the whole process of buying my wedding band was so easy! Would definitely recommend!!
Staff at Austen&Blake London were accommodating especially Fabiha. She’s been patient with me in my visit as we kept discussing and finally concluding with the right ring. PS my fiancée loves the ring and proudly wears it everyday.
10/10. The staff are great at explaining ever step to make sure you get exactly what youre looking for. Final result came even better than expected
Very good experience overall. Staff very helpful and engaging. The engagement ring itself was simply beautiful and of good quality
I visited Austen & Blake Liverpool last month with an idea in mind. Aimee was so helpful and guided me to pick the perfect engagement ring. We both love the ring and can’t thank Aimee enough for the help and support she gave on my visit. Thanks very much again! Would highly recommend!
Good quality rings with range of metals, stones, and configurations, all at a decent price point.
Store staff really nice and professional.
Received the rings are they were well finished and presented, box could be a little nicer though, but really that's it. The rings themselves are great.
If we could get a few more metal mix and match options and improve the boxes, it'll be a 5 star for me 😊.
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