I received an email letting me know that my order has been shipped. Problem is I have cancelled my orders previously. But I responded to the email letting customer service of my situation. And I go... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was afraid that I would run out of the order that I initially made before refill orders would be shipped. I was contacted immediately by Sarah at Auniva, she looked into my concern and took action t... Zobacz więcej
Ordered the product and even signed up for the renewal prescription and that I wasn't even aware of. Emailed asking for a refund as the supplement (Amla) didn't agree with my body. They promptly rep... Zobacz więcej
I appreciate the good communication i received from the Auniva rep. Looking forward to taking my health supplements to clean my kidneys and hopefully feel as good as in my younger years. Thanks alot.... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wonderful customer service
I had an issue about the subscription and they took care of it for me.
They got back to me very quickly. It did not take 24 hours, or next business day.
I would rate them as excellent as customer service goes.
The response was super fast
The response was super fast. Thank you very much
Your customer service was very…
Your customer service was very responsive; however, your website and ordering system REQUIRES fixing!….
I never saw that I was accepting the
“option” of automated refill subscription — had I, I NEVER would have placed the order!!!…
Over the top customer service!!!
Over the top customer service. Even though I sent the request for help on Sunday night, I got a tremendous amount of information that was extremely helpful in resolving my issue.
Camille was very personable and kind…
Camille was very personable and kind ..and very nice ,and answered all of my questions......she is a great person to have on your team
They handled it right
They handled it right. Fast, and with awesome communication.
No Fight... just did it Right!
Sarah was very polite and knowledgeable…
Sarah was very polite and knowledgeable about my questions and answered them thoroughly with reasonable care and courtesy.
Your support team member Sarah helped…
Your support team member Sarah helped me with my issue completely and compassionately. I really appreciate all her help.
Very helpful
Prompt response from the team that totally solved my issue. They also gave me information so I could avoid the issue in the future.
I liked how Customer Service was so…
I liked how Customer Service was so open about the amount of time for the pills to work and It was easy to manage my subscription with them.
Quick Customer Service
I reached out with a message asking if they could change my email. I received an auto reply saying someone would get back to me within 24 hours.
I heard back from them in less than 30 minutes and she was able to complete my request. Great customer service.
David Marshall
Profesional
Profesional, honest very excelent customer service. Thank you
Complaint about a re-charge…
I made a complaint about a re-charge (my misunderstanding really!) which was responded courteously and with patience by Sarah who then got the issue resolved to my satisfaction immediately. Thank You Sarah
My A1c dropped almost a half point in…
My A1c dropped almost a half point in three months. My doctor got me off of my blood pressure medication and my cholesterol is lower than it’s been in 15 years.
Screwed up company, got indian gooseberry, not pomegranate.
To start with, I ordered pomegranate concentrate, and what I got was amla, which is indian gooseberry.
I didnt order that.
Cancel any further orders.
I know what pomegranate does, no idea what indian gooseberry does.
Unhappy camper here.
Waste of money imo.

Odpowiedź od Auniva
Great customer service
Sarah was very quick to reply and answer my questions. Impressed with the customer service.
Pause on the subscription is possible
I had taken advantage of the buy 3 get 2 free pomegranate which started an automatic subscription for 3 more bottle every 2 months. After my first 3 bottle of the subscription arrived I had a 6 month supply so sent a message to their customer service email and asked to have a pause on the subscription. Within 6 hours I had a positive response which really impressed me. Now when I run low, I will be able to reinstate the subscription and continue receiving this product.
I was amazed at the time you fixed…
I was amazed at the time you fixed everything, it happened so fast and I was shocked to see the money back in my bank account.Thank you so much I really appreciated it.
They will not cancel my order I get…
They will not cancel my order I get charged $40 a month for something I do not want it doesn't even work!

Odpowiedź od Auniva
My experience with using this company…
My experience with using this company was exceptional. I wasn't able to use the product due to a medical condition and was refunded promptly. I definitely recommend this company. Excellent customer service!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.






