Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I sold some hifi equipment to them. Fast quote based on photos, efficient courier collection, they paid the quoted amount quickly with no quibbles. There is no phone number to call and I got no resp... Zobacz więcej

Oceniono na 1 z 5

I bought a Steve Vai Jem Jr guitar in a hard case, i kept the guitar despite it being shipped with the tremolo arm fully installed, this destroyed the arm / bushings & socket. I wasn't concerned at fi... Zobacz więcej

Oceniono na 5 z 5

Audio Trader gave me the best price on my guitar after getting a few quotes. A Jackson with a Floyd Rose isn't everyone's cup of tea so some companies didn't even get back to me or give me a quote in... Zobacz więcej

Oceniono na 5 z 5

Fantastic service. I never sell privately anymore as I just can't be bothered with the hassle. Audio trader offered a really fair price and were really supportive throughout. It's always a bit nerve w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z używanymi instrumentami muzycznymi
  2. Sklep – systemy audio

Napisane przez firmę

We're more than just an online store; we're a passionate community of musicians and music enthusiasts dedicated to connecting people with the instruments and equipment that inspire them. We're expert sellers of guitars, bass guitars, keyboards, pedals, amps and much more! Whether you're looking to buy an instrument or discover your next musical companion, Audio Trader is here to make it happen. We invite you to explore our store and experience the joy of music in a whole new way. If you have any questions, don't hesitate to reach out. Our team is always here to assist you


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 121

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A seamless transaction

A seamless transaction. Was offered a fair price and once I accepted audiotrader arranged to collect my guitar the next day. It was sent 24hr delivery and I was paid as soon as it arrived. It's refreshing to find a vendor who appreciates the importance of settling payments quickly compared to companies like reverb (I've had to wait more than two weeks) and eBay.

15 grudnia 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks for the excellent review Martin! Much appreciated!

Oceniono na 5 z 5

Such a great service

Such a great service, from selling to payment , very prompt , thank you 🤩

16 grudnia 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks for taking the time to leave a review for us Mark, much appreciated!

Oceniono na 1 z 5

Bought a guitar from Audio Trader’s…

Bought a guitar from Audio Trader’s online shop (delivered 9 Dec 2025). The guitar received appears to be a child‑sized instrument, which wasn’t made clear in the product description. I contacted them on 11 Dec 2025 to cancel/return and asked for a full refund and a return label. They replied saying I’d be charged return postage, then stopped responding.
This is frustrating because their own Refund Policy states that if a return is accepted, they will send a return shipping label. Their policy also says to contact them immediately if you receive the wrong item so they can “make it right”, but that’s not what happened.

Their policies are also confusing/misleading for UK customers: the Refund Policy says the “European Union 14 day cooling off period” applies only for goods shipped into the EU, but UK online buyers also have a statutory 14‑day cancellation right from delivery under the Consumer Contracts Regulations. That legal right exists regardless of what a retailer’s policy says, so the wording risks discouraging UK buyers from exercising their rights.Finally, the Terms of Service include broad statements like “we are not responsible if information made available on this site is not accurate” and “use is at your own risk”, but UK consumer law still requires goods to match their description.

Overall: unclear policy wording, poor communication after the first reply, and not a straightforward returns process despite their own stated returns policy and won’t use again.

11 grudnia 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Hi Chris, as per my response on Google, please get in touch with us - benjamin@audiotrader.co.uk. We've clearly messed up here and I'd like to sort it and have an opportunity to improve these reviews! Cheers

Oceniono na 5 z 5

simple to fill in the form

simple to fill in the form, payment made within 2 days of the item being picked up although the royal mail person was surprised by the size of the box.

27 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks for the great review Nick!

Oceniono na 5 z 5

Ordered 3 times, no probs

Ordered 3 times from these guys now, no problems at all. Very good service and will definitely order again without worry!

26 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks for being a loyal customer Lee! We really appreciate the review.

Oceniono na 5 z 5

Speedy delivery

I ordered late afternoon, and my purchase was with me two days later, early. Great service.

17 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for leaving a 5-star review! We really appreciate it.

Oceniono na 5 z 5

Fantastic service from ordering to delivery

Fantastic service from ordering to receipt. Comprehensive description of item, detailed confirmation of order and shipment details, speedy delivery. Even got call from APC delivery driver confirming where to leave parcel. Brilliant company to deal with.

18 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for the amazing review. We really appreciate it!

Oceniono na 5 z 5

Good service, good company.

Bought a nice P.A. speaker cabinet from Audio trader. This is my first purchase from this company and it all went well. Good product, good service. Posted and arrived quickly too. Would definitely use them again.

9 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for the amazing review Dean, much appreciated!

Oceniono na 5 z 5

Marantz 6006 CD player.

Waited a month to post this. Product was exactly as described. Used daily for a month now. Arrived on time and was well packaged. Buying used kit is always risky, I feel, but I would confidently buy off Audio Trader again at the drop of a hat. A brilliant product (a Marantz CD player) at what I consider a very fair price. My next upgrade will be speakers. Audio Trader will be my first port of call.

25 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for the amazing review Paul and please do come back!

Oceniono na 5 z 5

Great customer care and experience

Great customer care, arranged a courier for guitar, offered and fulfilled a fair price.

Overall a great experience, would use again and recommend.

Thanks again

Walter

22 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks for the amazing review!

Oceniono na 5 z 5

“ I was a little assistant at first”

I was a little assistant at first! However the process was so so simple and easy! I achieved a fair price for my Sony Multi CD player and the posting of the item couldn’t have been easier! I’ve a number of other HI FI separates to move on and would have no hesitation in dealing with Audio Trader again! Thank you

5 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

You're very welcome! Thanks for taking the time to leave a great review.

Oceniono na 5 z 5

Excellent service from Audio Trader

Excellent service from Audio Trader.
A quote sent through quickly and a pick up was arranged.
Once received by them a fast payment was forthcoming at the quote value.
Very impressed with this organisation and will not hesitate to use them again.
Thank you.

15 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thank you Kevin for the great review, much appreciated!

Oceniono na 5 z 5

Thanks....

Thanks to this company I was able to sell my bass speaker, although below face value, and hope will help another musician make marvellous music....thank you.👍😎

6 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks very much for the 5-star review Phil. Much appreciated!

Oceniono na 5 z 5

Wow..

Wow... im so impressed with this company, from start to end. I was a bit sceptical about parting with my guitar without upfront payment, but the amount quoted was put into my account within hours of them receiving the guitar. I will definitely be recommending them to family and friends

6 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for taking the time to leave a review Rose-Marie, much appreciated!

Oceniono na 5 z 5

First time using Audio Trader so not…

First time using Audio Trader so not sure what to expect. Service was great, no hassle quick and easy to use at every stage. Even the pick up by Fed-Ex worked a treat. Will defiantly use again.

5 listopada 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for taking the time to leave us a great review.

Oceniono na 5 z 5

Very easy process

Very easy process. Just listed the item with pictures, the offered price came back. Accepted, packaged up the item which was collected, money in account.

29 października 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks so much for the great review Edward!

Oceniono na 5 z 5

A new company name for me so took a…

A new company name for me so took a risk as it is these days. Well packed and looked after and worked straight away. No issues. Highly rated.

27 października 2025
Opinia niezależna
Logo Audio Trader

Odpowiedź od Audio Trader

Thanks for taking the time to leave us a great review Jez. It really makes a difference!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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