Attune Hearing Recenzje 1301

Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dr Robyn Massie is professional, genuine, caring, and helpful. I really felt she was focused on getting the best outcome for me, which is rare in an industry overtaken by corporates driven by the $$$.... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

what a dogs dinner this mob is . i have had attune hearing aids bought from attune , hoppers crossing vic,[ alice] i tried the website to see what they carry in updated versions, couldn't find a th... Zobacz więcej

Oceniono na 2 z 5

Attune have closed some of their centres so that means longer travel times. Also some of the products (ie hearing aids) they supply to customers can only be dealt with through them. This is fine u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As a follow up with Chris at Attune after prior appointments which were great + friendly staff refer 1st review & Phonac loan aids working great. My initial Signia H:aids after 3rd. replacements still... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z aparatami słuchowymi
  2. Apteka

Informacje przekazane przez różne źródła zewnętrzne

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Dane kontaktowe


3,7

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Met with clinician who was an amazingly…

Met with clinician who was an amazingly informative and friendly person who understood my needs and was very patient in explaining how to address my needs.

8 września 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you Sally for telling us about your experience. We wish you all the best and a safe weekend. Take care!

Oceniono na 5 z 5

Cochlear implant journey

I received wonderful pre and post procedure care for my recent CI journey at Attune Wickham Terrace, Brisbane. Staff were painstaking in their explanation, education and support, and I will always be grateful to them for my improved hearing.

30 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Elizabeth, we're very happy for you and we're glad you are doing well. We appreciate what our Attune staff have done for you and wish the very best for you from here onwards. Enjoy your weekend and take care!

Oceniono na 5 z 5

I'm really happy with Attune Coffs…

I'm really happy with Attune Coffs Harbour. Brett was very knowledgeable & so professional & friendly as well! I had a very good result too!!

27 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thanks for sharing that Kelly! It's great to see you are getting results and enjoying your experience at Attune Coffs Harbour. Have a great weekend!

Oceniono na 1 z 5

Very poor customer service

Made appointment when got there wasnt ask to wait in the waiting room but outside in the rain as the person was on the phone after spending 8000 dollers on hearing aids you would expect a better service , then got charged 90 dollers as hearing aids are just out of warranty , time to look for a note professional service

25 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you for your review. Attune Management is in the process of investigating the issue you have raised. If you have any further details you wish to share please email Attune Hearing at patientsupport@attune.com.au. Please ensure you add your contact details as the review you have completed is anonymous. Thank you and have a lovely weekend.

Oceniono na 5 z 5

Very happy customer

I have had hearing aids for quiet a number of years, in all that time I have never been informed of as much information as what Erin was more than happy to discuss & give me, I could not be more happy with the service and would /will recommend the services of Attune in Kippa Ring

20 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Our pleasure, Heather. We're happy to hear we could make a difference for you at Attune Kippa-Ring when you are already experienced with your hearing devices. We are proud of our clinical staff going the extra distance to assist you and treat you as more than just another client in the day. All the best to you and welcome to Attune!

Oceniono na 5 z 5

Great service

Erin was awesome with my son for his hearing test and auditory processing test, explained everything. Great service!

19 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Sarah, thanks for telling us our Kippa-Ring audiology team could assist with your son's hearing. If you have any further concerns or questions please do not hesitate to visit our hearing clinic again or call 1300 736 702. Have a great day!

Oceniono na 5 z 5

I DIDN’T HEAR YOU lol

Such a pleasant as well as friendly experience from the ladies who welcomed me to the audiologist (I had to search the proper name) who did my testing.

Will recommend Attune for your needs.

19 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Damian, we're very happy to hear you had a great first experience at Attune Ipswich. All the best to you as you move forward in your hearing journey!

Oceniono na 5 z 5

Friendly Professional Service

Friendly, polite and professional service from all staff. The audiologist explained all the details of my audio test and the results. Highly recommended.

16 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you Ian for sharing your thoughts. We appreciate your feedback and what our lovely audiology teams do for Attune clients. All the best to you!

Oceniono na 5 z 5

professional and empathetic

professional and empathetic
explained each procedure as it was being done
from the front desk to the hearing specialist ,professional courteous service

15 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you Eva for your feedback. We're glad you are being looked after at Baulkham Hills. Have a great day!

Oceniono na 5 z 5

Very lovely and attentive staff

Very lovely and attentive staff, thank you Kate and Heidi.
Everything for the test was clearly explained and didn't seem rushed.
Also had to bring my 6 month old with me to my appointment and even when he cracked it Kate was so calm, which was very appreciated.
Thank you

11 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Bee, we're glad that it was a smooth process for you and your little one. You are in good hands with our lovely team at Morphett Vale. Best wishes!

Oceniono na 5 z 5

I was looked after at every step

I was looked after promptly, professionally and courteously throughout my journey from hearing test through to fitment and adjustments.

11 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

It's great to hear you were well looked after at our audiology clinic in Frankston. Thank you Colin for your review!

Oceniono na 5 z 5

Went for a hearing test

Went for a hearing test. Cathy is a professional. She walks you through the process, doesn't rush you, and is super nice.

Would definitely recommend

9 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you Geoffrey for recommending Attune Hoppers Crossing. We always love to hear how our clinical teams are taking great care of their clients and treat them as friends. You are in great hands. Stay safe and well!

Oceniono na 5 z 5

I highly recommend Attune Hearing for…

I highly recommend Attune Hearing for their top service. They are friendly, efficient, very professional, and offer great customer service. I have been going to Attune for quite a few years, and wouldn't go anywhere else.

5 sierpnia 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Robyn, we loved reading your feedback. It makes us happy to know you have been with us for the long term and allow us to be your first choice. Well done Attune Ipswich! All the very best to you Robyn!

Oceniono na 5 z 5

One of the Best

I do not usually write reviews but the staff at Attune Bundaberg definitely deserve one. Highly recommend because of their service and knowledge. They don't just tell you what you need they listen to what you would like and work from there. Shane Hillyard

30 lipca 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you Shane for leaving a great review for us. We aim for consistency across the board and we recognise how hard our clinical teams work to bring you best results - well done Atttune Bundaberg!

Oceniono na 5 z 5

As a follow up with Chris at Attune…

As a follow up with Chris at Attune after prior appointments which were great + friendly staff refer 1st review & Phonac loan aids working great. My initial Signia H:aids after 3rd. replacements still not working, & I requested Chris to send back to Signia for a full refund on my behalf. PLEASE NOTE :The Signia Aids were advised by Australian Hearing as best for my hearing loss initially , even after 1st Signia Aids were faulty & returned & replaced. Brian Cary.

23 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Attune are great!

Heidi was very pleasant and Kate was lovely, explained everything clearly including my options for the future, thanks. I like that I get follow up calls too, as life is busy and I find this helpful!

21 lipca 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Julie-Anne, it's good to hear you had a pleasant and productive time at Attune Morphett Vale. We're so pleased you told us you found it helpful. Do reach out should you have further questions or concerns about your hearing. Enjoy the rest of your afternoon!

Oceniono na 5 z 5

Great staff

Great staff, friendly and so great with my 4 year old Daughter.

19 lipca 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Chloe, that's great to hear. She is in good hands with our hearing team at Mona Vale. Best wishes!

Oceniono na 5 z 5

Kat-Won is professional & friendly &…

Kat-Won is professional & friendly & provides an excellent service where you feel very confident with her advice. Her staff is also amazing.

16 lipca 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Bryan, it's good to hear you are getting along well with our team at Rockhampton and you are getting the results you are looking for. All the best!

Oceniono na 5 z 5

Feedback

Fabulous service like always, outstanding attention. No enough words to say thank you !

15 lipca 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Thank you for your kind words Elena! We appreciate everything our clinical audiology teams do for their clients. Have a lovely day!

Oceniono na 5 z 5

Kar Won is great!

I found Kar Won to be really welcoming and friendly and she also explained everything really well to me. She did not hurry me in any way. All staff at Attune Rockhampton have always been helpful and friendly.

13 lipca 2022
Opinia niezależna
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Odpowiedź od Attune Hearing

Hi Lynne, It's good to hear you were looked after by our Attune team at Rockhampton. Thank you for your review!

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