Well, I would like to say something about the pants I ordered but I can’t as I don’t have them, neither does UPS or USPS. Athleta, states that whatever tracking I see is what they would see so they ca... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What went right is that customer service was kind helpful and patient what went wrong is that I ordered 7 items. the package arrived with 6 items and 5 items in the package were NOT ordered by me. th... Zobacz więcej
I purchased a Primal loft jacket from Athleta at the regular price. I was satisfied with the quality of the item until the zipper broke and it became unwearable. Athleta has a ridiculous policy where... Zobacz więcej
Was an active customer for a couple of years. They cancelled my order yesterday. Calling today, they need to organize a conference call with my bank to verify me! And waiting time by the bank is up to... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Still don’t have my order
Well, I would like to say something about the pants I ordered but I can’t as I don’t have them, neither does UPS or USPS. Athleta, states that whatever tracking I see is what they would see so they can’t help, I need to try and contact the USPS and find my order which has disappeared into the ether for the last week. Seems Athleta needs to find a better delivery method.
excellent customer service on the phone
What went right is that customer service was kind helpful and patient
what went wrong is that I ordered 7 items. the package arrived with 6 items and 5 items in the package were NOT ordered by me. there was one item that I actually ordered. had to spend 30 min resolving on the phone because it was impossible to do the returns online since nothing is set up for a complete breakdown. another week until I receive my new package...crossing fingers
Great quality
I find Athleta products to be extremely well-made and they hold up very well. They’re comfortable and I think very attractive. The fit appears to be accurate. If you have a local physical store, they will take returns from the online shopping site.They are pricey, but the company frequently will run sales. I do recommend this company in their products.
ATHLETA endless pant
Ordered Athleta endless pant for a trip all highly praised by you tubers. They arrived as the barrel style a option not provided in australia and even though I sized down are HUGE and way too short. As they were on sale no returns. So disappointed. Waited a month for delivery
The clothing falls apart after just a…
The clothing falls apart after just a few washings. They sell cheap materials unlike their lululrmon line. I will never buy there again.
They skimp on mail service they use
They skimp on mail service they use. Highly unreliable. Order does not arrive on time,
Multiple date changes on delivery. My package may be lost and I’ll have to file a claim.
Better quality than my lulu leggings
First, I love that they have tall styles. My leggings from them have lasted better than my Lulus, and the quality of the fabric is so much better. My recent align and wonder purchases are already pilling where my son sits on my hip. The Athleta leggings are still great and have that buttery softness while having better compression.
Unfair Price Policy
I ordered a pair of leggings from your website at a listed price of $94.99. However, when I received the item, the price tag on the leggings clearly read $59.99, which I understand is the in-store price.
This means I was charged $35 more simply for purchasing online. I find this deeply unfair and unacceptable. Customers who shop online should not be penalized or charged significantly more than those who purchase the same item in-store.
At a minimum, pricing should be transparent and consistent. Charging a higher online price without clearly disclosing that it exceeds the in-store price raises serious concerns about fairness and consumer protection. From my understanding, such pricing practices may also conflict with consumer rights and fair trade standards.
I sent a complaint letter to the company. It has been 3 months, and there have been no responses at all.
I was in the store Saturday and…
I was in the store Saturday and purchase a nice amount of items due the sales person who had short hair and headset that kept abruptly cutting me off in the store without one word of apology I am strongly thinking about returning each piece of merchandise I purchase
I’ve had it with Athleta…
This is in regard to an online purchase. I received an 80% off Mother’s Day offer from Athleta and went shopping online. When I tried to check out and pay, it told me they were checking on a fraud report. I kept getting notices and I kept confirming that I indeed made the purchase, but to no avail, I was unable to pay. I called customer service and they said that they were unable to reach the fraud department because they were down for maintenance. I called the next day and finally got the erroneous fraud notice taken off. When I went back to order, the 80% off was no longer available and many of the items I was going to buy were no longer available in my size.
I am beyond frustrated with this situation that was not of my making. It’s bad enough that Athleta quality, variety and sizing are ridiculously inconsistent. This was just the last straw. I’m never using them again.
I wish I could give 0 stars
I wish I could give 0 stars. I have spent so much money at Athleta over the years but now I'm done with them. Every shipment is late. The overall quality of their clothing has tanked, from inconsistencies in sizing, and colors to design flaws. But my main gripe is that YOU CAN NO LONGER REACH A HUMAN BEING IN CUSTOMER SERVICE. This is totally unacceptable. They have lost my business.
Shady Athleta delivers to wrong address, tells us to pound sand.
Athleta chose to have LaserShip/OnTrac deliver our order. It was delivered to the wrong address. They submitted a delivery photo that is CLEARLY not our house/door. In fact, there is not a single house in our entire neighborhood with a door like the one in their photo. We contacted Athleta and reported the misdelivery. They said they were 'rejecting' our claim, and advised us to file a chargeback with our credit card. Chargeback filed! It's a slam-dunk win for us. Athleta very obviously doesn't care about its customers. They either don't bother to check the gps stamp with the delivery photo, or they do, and they just don't care when it doesn't match. Shameful company. We won't be making purchases from Athleta ever again. Buyer Beware.
Sold me used clothing
I'm a long-time customer who ordered an…
I'm a long-time customer who ordered an item around March 18, 2026. I was confused when I received an email saying the sale was canceled.
I called to inquire and was told, to my shock, there's a fraud hold on my account. The CS representative provided enough information for me to determine that I bought an item on eBay, a legal activity in JULY of 2025. The seller in Sri Lanka ordered it and had it shipped with a stolen credit card.
I gave the CS rep enough information to identify the seller, and I personally reported the seller to eBay.
Athleta has ONE pair left in my size and refused to send them to my local store, where I could just go pay cash.
I did nothing wrong, yet Athleta is treating me like a criminal.
Creating labels with UPS but doesn't give to carrier!
Sadly, my items have shown as 'shipped' but awaiting pick up from carrier for 10 days. When I reached out to Customer Service (a bot) and asked for human, I was transferred to another Bot who gave me a link to 'apply' for a refund. I had asked for a yes or no answer as to whether my items had actually been shipped and they were reluctant to say. Finally I was offered an opportunity for the Bot to request a refund and told to wait ten days for it to process.
I've been a frequent Athleta customer for several years, but after experiencing this frustration and reading reviews, I'm going to look for another leggings source!
My advise to Athleta is to fulfill your orders! Don't offer items on sale if you have no intention of shipping those items!
Not impressed
I've made several purchases, sizing is inconsistent and quality varies. The lightweight ankle waist pants are too light, see through and wrinkles alot. And colors don't match what is online.
Would love my money back
I purchased some sweatpants from Athleta and even after several washes, I keep finding black little fabric pieces on me and all over my floor. They also seem huge and I haven't lost weight and they are a small.
I bought a pair of leggings less than 3…
I bought a pair of leggings less than 3 weeks ago at my local store. I went to exchange them and I was quite surprised that my local store has been permanently closed. I called customer service and two different people told me that the only way to exchange them is at the store which I do not have that option. The nearest store is 3 hours away from me. Very unhappy with my $89 leggings that do not fit. Won’t be buying from here again.
3-6 day shipping takes 3 weeks.
Great sports bras. Ordered Jan 20, currently jan 26. 2 out of 7 made it to me, the others (when tracking is properly followed through to USPS , and not stopped at their ups-mail-hybrid link) appear to be weeks behind. I'd be hesitant to order from them again, as shipping was promised in 3-6 days.
Promised delivery by Christmas
Promised delivery by Christmas. Not even close. Shipped UPS slow. Went online for customer support - a stupid AI bot. pathetic.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








