After researching several car hire places and reading some terrible reviews about overcharging and unfairly held deposits I did my research and decided to book with this local ATET company. We booked... Zobacz więcej
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Smooth and very friendly staff at pick up and drop off. Car was as ordered, very low mileage, clean and trouble free. We have been coming to Slovenia each autumn for many years and have tried most oth... Zobacz więcej
The staff were friendly and helpful both for picking up the rental car and also when returning it. They didn't make any fuss about little things and were fast when processing our drop-off as we were a... Zobacz więcej
Prvi kontakt zelo pozitiven. Sam prihod zaposlenega pri dostavi vozila nadutost in samovšečnost. Naučenost govora kot bi bral iz lista, brez končka ematije sprogramiran kot da ima čip v glavi. ( kot... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Choose ATET Rent a Car for an affordable car rental in Slovenia. New modern vehicles, Customer support 24/7.
Dane kontaktowe
Devova ulica 6a, 1000, Ljubljana, Słowenia
- 0038613208230
- sales@atet.si
- atet.si
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
SHOCKING COMPANY
SHOCKING COMPANY - DO NOT TOUCH
AVOID AT ALL COSTS !!!
Do yourselves a favour and book with a well known company
We rented a car from here and arrived late due to delays
Instant €35 late fee
Also a €1400 safety deposit ..... CRAZY
As soon as we said we had AXA insurance as we booked through easyjet directly with our trip he was uninterested
After this the employee rushed us through the process and was not transparent
He did not show us previous damage reports he simply handed us the keys and said take a video for your records and he was off.. clearly desperate to finish his shift
So We spent 20 minutes, inspected the car and took videos and photos ...
No issues, car was fine and we had no problems during our trip.... all seemed good until we returned the car ... they inspected it and low and behold they found the smallest scratch underneath the front bumper... UNDERNEATH.. we was not told to lay on the floor and inspect and video underneath the car....
So a 2 inch small scratch on the plastic hidden underneath the car.... did not even look fresh... and we lost €600 of our ridiculous €1400 deposit and no way of contesting it
Absolute joke of a company and clearly hoping you dont take their insurance so they can **** you over.
Now the hassle of claiming back through insurance because of these cowboys
AVOID AT ALL COSTS !!!!!
Prvi kontakt zelo pozitiven, naslednji katastrofa
Prvi kontakt zelo pozitiven. Sam prihod zaposlenega pri dostavi vozila nadutost in samovšečnost. Naučenost govora kot bi bral iz lista, brez končka ematije sprogramiran kot da ima čip v glavi. ( kot da je dobil napotke bodi diktator). In prisotnost tujega jezika na slovenskih tleh, živimo v Sloveniji in za Slovence se mora uporabljat izključno dokument v slovenskem jeziku.
Unexpected extra to pay and car not as advertised
I had paid for full insurance cover when I booked but they sold me an extra level when I picked up the car increasing my expected cost. Car was sold as VW Polo or equivalent. Car provided was a Dacia Sandero that I would not consider to be of the same quality. It was however clean and the staff were pleasant. No issues on returning car.
Professional and easy to use company
Professional and easy to use company.
We picked up the car in the city and returned it to the airport. We upgraded the car on the pick up day which cost extra but that was our choice. The cost seemed reasonable and the car was a very nice volkswagen which was very fuel efficient and nice to drive. The staff for pick and up and drop off were excellent. Nice to support a local company.
Fantastic expirience
Fantastic expirience
New car and very friendly crew
Ready to help uou in any time
I will recomend ATET RENT A CAR to anybody who will need perfect service and new car
Thank you guys
The biggest issue with ATET is transparency.
The vehicle was fine, but several important conditions—including mileage limits, deposit requirements and the fact that the “highest” online coverage is not actually the most comprehensive coverage available—were not sufficiently transparent during booking.
When challenged, customer service relied entirely on “you accepted the terms and conditions.”
Transparency should happen before payment, not afterwards.
Excellent service & communication in…
Excellent service & communication in perfect English
VW Polo manual exactly as ordered only brand new & un marked
Walked to the car , took pictures & signed off zero damage
1000km in under 5l/100kph , accelerated & sat on 130kph when asked
Returned car , met at parking space to acknowledge & sign off zero damage & full tank
Return of deposit confirmed in front of me
Brilliant service & communication by diligent & charming people
They show you another car...
They show you another car when you make a reservation and you will get a smaller one. I had made a reservation for a T-ROC and they gave me the T-cross . What they say as an excuse is that they are in the same category. How can they be in the same category when one car has the same platform as the Polo while the other has the Golf. So don't believe them, these are marketing scams that for my first time they are downgrading me a level instead of upgrading me. The infuriating thing is that the employee will try to trick you and give you the dilemma of either accepting it or leaving while you have a trip and of course you can't find another vehicle. The highlight is when I returned it, they found a scratch on the black plastic under the bumper, something I couldn't catch with the photos I took when I picked it up, but of course they intentionally passed it on to me because they took advantage of the full insurance coverage I had. Stay away if you are a tourist, they are trying to rip you off.
Great service
The process was super smooth. Collection and drop off was great. The car was in brilliant condition and only very few miles on the clock.
Great hire company
Great hire company.
Easy to communicate with, open and honest.
Ended up changing drop off location and time easily at not much extra charge which made a huge difference to our trip.
Would recommend
Recommend them
Very good experience with Atet. Good service, good car, good price. Totally recommend them.
Најмногу ми сметаше што едно договоравме а после излагаат + скриени трошкови
Најмногу ми сметаше што едно договоривме а на лице место излегоа нови трошкови. Иако поставив прашање дали е фул осигурување ми рекоа ДА.
За возило за 5 дена ......133,00 €
Фул каско ...................... 90,00 €
+ За вожња во туѓини.... 34,00 €
УПЛАТЕНО..................... 258.00€
Кога дојдов на шалтер ми дочекаа со макета на кола и ми рекоа имам осигурано лимарија, а стакло и гуми не и дека треба да доплатам за фул каско уште 59,77 €
Незнам овакви скриени трошкови имало кај не сериозни фирми и повеќф не би користел услуги од ваша страна а и неби ве препорачал. Последниве месеци бев Аустрија, Франција и Шпанија и секаде користев рента кар нигде немаше вакви скриени трошкови. Се што договорив кола со фул каско цената беше таа.
Овде со фул каско прескапо + ми земаат депозит од 180,00 € .... ????
Very good service- clean car and drop…
Very good service- clean car and drop off very easy
The car was in excellent condition
The car was in excellent condition — clean inside and freshly washed. Both pick-up and drop-off inspections were done in my presence, which made the whole process very transparent and fair. No nitpicking over minor imperfections, just an honest and straightforward approach to business. Highly recommended!
Good price and good & friendly service
Good price and good & friendly service. The rental car was relatively new and clean. The Atet office was with most other car rental offices near the airport terminal. I could not have had a better experience.
Very pleased with their service!
Very pleased with their service!
The agents were really polite and helpful.
They explained everything I needed to know regarding both the car and driving in Slovenia.
Totally recommend them!
Overall good
Overall, had a good experience, just felt that there was no need for the total insurance. I had already their 2nd best insurance and felt pressured to take more insurance (their tier-1 insurance most expensive) when there was no need for it, come prepare to decline and stay firm if you so desire. Otherwise, you might as well go to the international car rental companies. Everything else was good
Very satisfied
Great customer service, good prices and reliable vehicle.
Great and quick car rental in Ljubljana…
Great and quick car rental in Ljubljana airport. Could reserve extra 15€ for full coverage when picking up the vehicle.
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