Prolonging the torture of getting our money back as investors - holding on to our money and no doubt they get good interest on this and the FCA do nothing to investigate. Awful company that has no eth... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then i... Zobacz więcej
40% reduction in my investment level, not able to withdraw money 11 months, cash withdrawal queue changed then changes again , default forecasts totally inadequate and grossly understated , managemen... Zobacz więcej
Reakcja na opinię
As previous one star reviews have stated Assetz Capital have really left a lot of investors in the lurch. I knew the risks of P2P as I've previously been burnt by Lendy and Crowdstacker too. But AC se... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Assetz Capital is one of the UK's leading SME property finance lenders. Since 2013 we’ve supported developers and property investors to realise their business goals through development finance, bridging and commercial mortgages (£500k–£10m). We previously operated a retail investment platform, which closed to new investment in December 2022 and is now in run-off. Across the life of that platform, total capital and interest payments to investors have exceeded the original capital invested at an aggregate portfolio level, with returns averaging approximately 7% per annum. Online reviews may reflect experiences from both our current lending services and our retail investment platform.
Dane kontaktowe
Assetz House, Manchester Green, 335 Styal Road, M22 5LW, Manchester, Zjednoczone Królestwo
- 0800 470 0430
- newbusiness@assetzcapital.co.uk
- assetzcapital.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Login issues fixed immediately
I had some issues logging into my account and got quite worried about it. However, I used the Assetz chat function and the customer service person was really helpful. My problem was resolved really quickly and with no fuss. It really put my mind at ease and made me feel confident that I could reach out to Assetz whenever I encounter a problem.

Odpowiedź od assetzcapital.co.uk
In several years of investing I've…
In several years of investing I've found Assetz to be one of the better providers of P2P. Good returns on investment and high standards of ethics. Defaults need to updated more rapidly to provide accurate up to date picture of returns.

Odpowiedź od assetzcapital.co.uk
I would pleased that I received my £103 straight away without any bother but I just could not unerstand the platform and how to withdraw, so I needed to phone for help/assistance to withdraw it.
I was pleased that I received my £103. Although I found it complicated to withdraw, so I don't think I will be investing with you in the future, Hey who knows things may improve.

Odpowiedź od assetzcapital.co.uk
The not so quick access account
I have been a customer of Assetz for approximately 3 years. I choose to invest in the P2P market diversify my portfolio and was particularly attracted to Assetz as they provided an quick access account which seemed to provide liquidity and a level of protection against losses.
My experience was fine until early 2020 when Assetz imposed limits on withdrawals which resulted in my withdrawal request for my 'quick access' account taking over a year to process. In addition, Assetz levied additional fees and lowered interest rates which significantly reduced the return on the money that was trapped in my accounts with them.
I believe all of the actions taken by Assetz were in line with their T&Cs but did not deliver on the liquidity expectations I had from investing in a quick access account.
If you are going to invest with Assetz Capital my advice is that you should only invest money you are willing to lose, have sudden changes to the return rate or be tied up for an undetermined amount of time.
The experience has put me off investing in the P2P market and I have closed my accounts with Assetz.
One positive is that the on line chat facility worked well and the staff always tried to help within the scope of the policies implemented by the company.

Odpowiedź od assetzcapital.co.uk
Customer service
Following the death of my husband last year I needed to transfer funds from our joint funds to my sole name. This has been a long and complicated procedure which is still on going. On several occasions I have phoned Assetz and spoken to various people whom on the phone have been very helpful, however they have failed to implement what they have said they would do.
Good experience so far
Good experience so far. As an April 2021 RateSetter refugee, I split that balance between Assetz Capital and a couple of other P2P providers. It's early days and so time might throw up some issues (I don't plan on withdrawing money any time soon; as was the case with RateSetter, I understand that there are current delays in accessing money via the secondary market), but so far so good.
The money I transferred in was matched and invested very quickly, the system and processes have been straightforward to follow, and I did have a follow up call asking how I'd found the platform, and advising some online resources if I wanted assistance.

Odpowiedź od assetzcapital.co.uk

Odpowiedź od assetzcapital.co.uk
I love the regular updates
I love the regular updates, the requests to vote and the video updates during the pandemic to set expectations. The customer service experience is also fantastic.

Odpowiedź od assetzcapital.co.uk
Super helpful and proactive in…
Super helpful and proactive in providing detailed information in a simplified and patient, yet professional manner. I’m very new to this platform and have never invested via p2p but already feel confident and knowledgeable to begin investing with assetz capital.

Odpowiedź od assetzcapital.co.uk
Investing with Assetz Capital
I have invested with Assetz Capital for some years, I believe the returns I have obtained are above average. I like the fact that the company is not quoted and therefore does not have to take actions to please shareholders. I have found the staff to be most helpful when I have had occasion to speak to them. I know peer to peer lending is relatively risky and not for widows and orphans. In my experience AC do everything they can to minimise risk and keep investors up to date with all relevant matters. A great investment to have as part of your portfolio.

Odpowiedź od assetzcapital.co.uk
So easy to use and great customer…
So easy to use and great customer service when I did need them

Odpowiedź od assetzcapital.co.uk

Odpowiedź od assetzcapital.co.uk
Assetz Capital has adapted well to…
Assetz Capital has adapted well to market place during the pandemic. The regular updates have been invaluable and provide confidence that investments are are being well looked after in the circumstances.
I have been an investor almost from the inception of Assetz Capital and my confidence in this company has been high during this period

Odpowiedź od assetzcapital.co.uk
Unable to withdraw money from account…now fixed
Unable to withdraw money from account to bank account as bank account is rejected still after several months of activity. The account was funded from the same bank account that is being rejected.
After about a fortnight finally obtained verification of the bank account and was able to transfer money. out.

Odpowiedź od assetzcapital.co.uk
I'm unsure why I am being reminded to…
I'm unsure why I am being reminded to review. Perhaps AC are too conceited to get the message. I really do not feel like reviewing a platform where my losses (which their systems apparently cannot yet record) continue to exceed the low level of interest received. And AC is the only P2P I am aware of which earns between 10 and 50% of lender returns, but without the capital or any apparent risk.
handle the pandemic very well so far…
handle the pandemic very well so far protecting investor capital. easy to use the website.An experienced team
I’ve been investing with Assetz Capital…
I’ve been investing with Assetz Capital for nearly two years now. I am pleased with the returns and the way that they have handled the difficult situation with COVID. They communicate well on a regular basis with investors and I have a lot of confidence with them.
A very good platform but more Loan Options are needed
A very good platform that has survived the pandemic with limited damage.
My only concern is that as a manual Invester i am now running out of Loans I wish to invest in and am desperately waiting for new loans to added to their portfolio so that I can invest my contribution based on Risk and Reward.
I used my annual ISA investment to add funds to their site but am running out of options to invest in at the limit per Loan I have limited myself to.
Hopefully when lockdown ends more new options to invest in will become available but the choice is fairly limited at the moment.
Doświadczenie Trustpilot
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