Aspen Financial Direct Recenzje 2172

Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The response time was great

The response time was great. The loan was most appreciative

21 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Always concerned about my needs

21 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Oceniono na 5 z 5

Highly recommend Aspen!

Very fast and easy application process and the money was there the next morning in my account!

21 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for sharing your review! We're excited to hear about your experience and look forward to helping you should you need anything in the future.

Thanks,
Your Aspen Financial Direct Team

Oceniono na 5 z 5

El tramite es muy rápido y fácil

El tramite es muy rápido y fácil, responden rápido los e-mails cuando uno les pide algo o quiere uno saber algo, es mi primera vez y espero que todo resulte con satisfacción para ambas partes

21 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for your review. We look forward to continuing to assist you with your borrowing needs.

Your Aspen Financial Direct Team

Oceniono na 1 z 5

Bad experience with customer service

My loan was approved but the money was never deposited into my account due to an input error on the checking account number. When I spoke that same day to a representative I was told that the money was returned to Aspen Financial and that I would have to reapply after the account was canceled due to returned funds. I was not able to reapply due to the original account still not closed out several days later.
I needed the money for an emergency which I was unable to get from your company after several attempts . I have since found funds elsewhere. No one from your company followed up with me after the funds had been returned to your company. I only received a generic email telling me to get in touch with a representative.
Bad customer service in my opinion.
Sincerely,
Melanie Millar

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the frustration this caused. From time to time, applicants enter incorrect bank account numbers on their applications. Once we are alerted by the bank and funds are returned to us, it is our process that the consumer re-apply with the correct information. Ensuring we have accurate data and safe-guarding your information is very important to us.

If you are still unsure of your current account status, or having any difficulty re-applying, please don't hesitate to reach out to our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Very easy process

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Oceniono na 1 z 5

Received 3 emails saying i was…

Received 3 emails saying i was approved. Then after sending my licence and pay stub I receive an email saying I'm not approved. I think it's a shady way to get personal information

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the confusion. Some states require additional verification of information in order to complete the loan process. For instance, in Illinois, state law requires that we receive income verification documents in order to satisfy affordability requirements in that particular state. In this instance, it looks as though you were conditionally approved, pending verification of additional documents needed.

If you have any further questions regarding your specific situation, please don't hesitate to contact our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Easy and fast.

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Thank you

Thank you for everything.

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

And thank YOU for being a valued customer! We love reading customer reviews and hearing about your experiences with us. Please let us know if there's anything we can do to assist you in the future.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Very helpful and simple.

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Fast and friendly service.

20 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Oceniono na 5 z 5

Aspen Financial is a wonderful business…

Aspen Financial is a wonderful business which has a quick and efficient application process. I was able to get help within 48 hours when I needed it most

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Oceniono na 5 z 5

The application was amazingly easy and…I love Aspen!

The application was amazingly easy and the funds were deposited the next day!

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

So efficient and quick

So efficient and quick. Not a lot of red tape to get a loan.

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Very easy to apply and fast decision…

Very easy to apply and fast decision time.

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Oceniono na 1 z 5

So I took out a $3500.00 loan

So I took out a $3500.00 loan, made Seven payments at $400.00 for $2800.00. Wanted to pay my loan off and was told that My Pay Off was $3800.00😡I’m filling a complaint with the Attorney Generals office, BBB and every social media site I can post my experience with Aspen Financial.

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

For confidentiality reasons, please contact our customer support team regarding your specific experience at (877) 293-2987. They are available Mon-Fri 8AM to 8PM CST.

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Immediate approval

Immediate approval, and low payments for a high amount loan compared to others. It hit my account very next business day. This was the way to go! Thanks Aspen Finacial

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Oceniono na 5 z 5

So easy and helped at a crucial time

So easy and helped at a crucial time. Thanks again !

19 lutego 2020
Opinia niezależna
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Odpowiedź od Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Oceniono na 5 z 5

Quick and easy.

18 lutego 2020
Opinia niezależna
Logo Aspen Financial Direct

Odpowiedź od Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Oceniono na 5 z 5

Very simple & quick.

18 lutego 2020
Opinia niezależna
Logo Aspen Financial Direct

Odpowiedź od Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

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