Absolutely gutted with this company Like others I ordered goods in Nov ‘23, and never received them. I mailed them and they sent a generic reply saying they were busy ect. After the second mail... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Christmas decorations were ordered just past the ‘last delivery before Christmas’ guaranteed date…..but came within days! Brilliantly packaged to ensure no breakages of the two glass baubles, and f... Zobacz więcej
Reakcja na opinię
Recently bought two beautiful lamps! Both were of a very high quality and look stunning in our home. I have made several orders also in the past including cushions, throws, glassware etc. Have always... Zobacz więcej
Reakcja na opinię
Product arrived damaged in transit 3 days before Christmas - they were Christmas gifts. Was very unfortunate as they would have been lovely stocking fillers. Customer services were very swift at rep... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
• Your Home, Your Vibe • A wondrous collection of stylish homeware, beautiful textiles, unique accessories and delicious home fragrances.
Dane kontaktowe
Zjednoczone Królestwo
- 0161 399 1306
- hello@ashtonandbarrow.com
- ashtonandbarrow.com
3,7
Średnia
69 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great price and very prompt delivery.
27 kwietnia 2023
high quality
I have ordered various throws a few times. They are very high quality and shipping to N Ireland is very fast
13 kwietnia 2023
Super speedy delivery
Super speedy delivery. Item competitively priced and arrived in perfect condition. Very pleased!
13 kwietnia 2023
Simple and easy to order
29 marca 2023
Fabulous prints
Most beautiful bird prints in stunning frames, very prompt delivery and extremely well packaged, would definitely recommend Ashton and Barrow, many thanks.
1 kwietnia 2023
Nice product
Wide choice of furmiture. Glass top table well packaged.
Will look at this online store in the future
17 marca 2023
Great service
Fabulous range of products competitively priced. Really quick delivery, love the quality of the picture we ordered.
8 marca 2023
Order missing
I have waited patiently for my order never received it. Emailed the help email and never got a response. Overall sad I couldn't get my item.
25 stycznia 2023
Odpowiedź od Ashton + Barrow
Hi Victoria, I'm so sorry you haven't received your item. I've just checked your order and it was definitely shipped, however I can see what the problem was. It seems it was delayed due to issues with international shipping via Royal Mail due to a cyber attack but we didn't receive any notification of the issue. I will email you separately now and hopefully we can get this resolved for you ASAP. Sincere apologies again, Dan | A:B Director
Best customer service on the planet!
21 lutego 2023
Great first experience
Found Ashton and Barrow online, made an email enquiry to them to see if they did a particular picture I was after. They offered to print it for me as they didnt have it on their website and, after putting the order in and receiving discount for first order after subscribing, the picture was with me 4 days later. The outside box did have a long tear (12"+), but because of the way the picture was wonderfully protected/packaged by being boxed inside a second box, it was completely undamaged. A great first experience of this company. Would recommend and use again.
Thank you Lauren and A:B team
3 stycznia 2023
Good quality throw
Good quality throw already had one! Very quick delivery well pleased thank you
23 stycznia 2023
First time customer
First time I have been on this website, and first time of purchasing.
Overall a lovely experience from start to finish ☺️
Customer service great, and quick to respond.
Will be using again.
29 grudnia 2022
Amazing
Amazing, best price on line, very quick delivery and beautifully packaged with a lovely hand written note. Can’t recommend enough.
19 stycznia 2023
Opinia niezależna
Odpowiedź od Ashton + Barrow
Thank you for your kind 5 star review Paul 🙏🏻
Beautiful decoration
Just what I wanted for my Christmas tree. Company kept in touch re delivery. Item well packed and as described online. Very happy.
9 grudnia 2022
Odpowiedź od Ashton + Barrow
Thank you for your kind 5 star review Karina 🙏🏻
Poor product. Still awaiting label to return product
Ordered a bath mat early December, and when it arrived it seemed to be a bit dusty, perhaps from the warehouse. It was washable so I thought no problem. However the colours ran even though I washed it on low. I emailed about this for a refund and was told that a return label would be sent on the 8th of December and it still hasn’t been received. Overall poor customer service and poor product. Wouldn’t bother ordering again
8 grudnia 2022
Odpowiedź od Ashton + Barrow
Hi Sam, I'm aware we have already resolved the issue and issued a full refund. I'm so sorry for the delay and the quality of the product you received. This was the first issue we've had like this so it was fed back to the supplier. I appreciate your feedback.
Lovely product
Lovely product. Shipping was later than expected but customer service was quick to respond and helpful
17 grudnia 2022
Well packaged and good product
12 grudnia 2022
Great communication
Great communication and my purchases were well packaged. So glad I discovered this company!!
15 grudnia 2022
Dinosaur Xmas Ornament
Bit of a delay in receiving dinosaur ornament but that was due to postal strike. Really cute Xmas ornament
7 grudnia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.