Artsy Recenzje 

457
•
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Art quality is great and the app is easy to use. It’s given me great recommendations. My only qualm is the shipping method caused me inconvenience— I wish they’d use maybe DHL or someone instead of Fe... Zobacz więcej

Oceniono na 5 z 5

I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Bought a piece through Artsy. Initially very good but their offer/counteroffer is clunky. When I submitted a 2nd counteroffer, I then decided I couldn't be bothered , yet I could not accept the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Courteous- timely emails in the process of purchasing and shipping--always made me feel like they would help in any way possible with the transaction, i.e. change of address with mailing, opportunit... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzedaż internetowa

Napisane przez firmę

Artsy is a free online platform for collecting and discovering art.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

457 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(457)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service by Isabel

I had placed an offer on a piece, but it looks like it may have not actually been available as my bid was cancelled. Shortly after, Isabel Telonis reached out asking if I might be interested in looking for anything else. I let her know that my sites were really set on something from the same series by the artist and she was able to find 2 unlisted pieces. I loved one and was able to purchase it. There was an issue with the shipping cost being higher than anticipated, but Isabel was able to go back and have it shipped a different way, drastically reducing the fee (several hundres saved).

Isabel was so helpful and quick in her responses and it was truly a pleasure to work with her!

28 sierpnia 2024
Opinia niezależna
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Odpowiedź od Artsy

Hi Helen, thank you for your review! We greatly appreciate your feedback and we're glad to hear you found an artwork that you love. We'll be sure to pass along your feedback to Isabel too.

Oceniono na 5 z 5

Everything went well from the bidding

Everything went well from the bidding, I had an answer right away to the impeccable sending.
Thanks so much , I have a wonderful present for my friend now!

9 września 2024
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Odpowiedź od Artsy

Hi Rousseau, thank you for your kind review! We're so glad to hear you're pleased with the artwork.

Oceniono na 2 z 5

Down and dirty

I have tried to buy paintings from you. You present beautiful paintings for us to purchase. Down and dirty you don't get what you see. They can't reproduce the paintings the way you 1st see the painting. You loose serious interested in the love you 1st had for the painting. Don't waste your time with dispointment...
This has nothing to do with a refund. It was the frustration of trying to get the paintings to look like on your site.

13 sierpnia 2024
Opinia niezależna
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Odpowiedź od Artsy

Hello, I'm sorry to hear that you were dissatisfied with your purchase. I understand in this case that you came to a resolution with the gallery directly and that they refunded you in full. If there is anything else that Artsy can do to help, please don't hesitate to reach out.

Oceniono na 5 z 5

Super fast shipping and a great product…

Super fast shipping and a great product to boot! No problems-thanks again.

9 sierpnia 2024
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Odpowiedź od Artsy

Hi Bert, thank you for your review! We're glad to hear that you're happy with your experience and hope to see you on Artsy again soon.

Oceniono na 5 z 5

reliability

NICE EXPERIENCE WHILE BUYING ART

6 sierpnia 2024
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Odpowiedź od Artsy

Hi Massimo, thank you for your review! We hope to see you on Artsy again soon!

Oceniono na 3 z 5

My artwork submission has been approved…

My artwork submission has been approved for sale, but I haven't got a response to any of my emails.

Please respond.

5 sierpnia 2024
Opinia niezależna
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Odpowiedź od Artsy

Hi Oliver, thank you for your review. I see that your submission was approved yesterday. Our team will be in touch shortly with next steps.

Oceniono na 5 z 5

I recently purchased two works of art…

I recently purchased two works of art by Alane Levinsohn. I am extremely happy with them; they are exquisite and perfectly convey the beauty of the desert and Joshua Tree National Park.

30 lipca 2024
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Odpowiedź od Artsy

Hi Cynthia, thank you for your review! We're glad you are happy with your artworks and we hope to see you on Artsy again soon.

Oceniono na 5 z 5

IM "THAT" PERSON

WITH THE STAFF AT ARTSY, I AM ALWAYS MET WITH KNOWLEDGABLE PEOPLE WHO ARE HONESTLY,VERY CARING AND PATIENT. THEY HAVE HAD TO PUT UP WITH ME FOR AT LEAST 8 MONTHS NOW.8 MONTHS !!! IF NOT LONGER. I CONSTANTLY ASK A LOT OF QUESTIONS THE MOST PREDOMINANT ONE BEING:"DO YOU STILL HAVE MY PIECE". THEY DO HAVE IT AND I AM DOING WHATEVER I CAN TO FINALLY MAKE A REASONABLE OFFER WHICH, IS SOMETHING THEY ENCOURAGE....MAKE AN OFFER. I HAVE NEVER BEEN IN THIS POSITION (BEING "THAT" PERSON) WANTING A PIECE SO BAD AND EVERY DAY THAT GOES BY HOPING NOT A SOUL KNOWS WHERE IT IS SO, IT ISN'T PURHASED. MY DELAYS WHICH ARE MAINLY DUE TO HEATH CONDITIONS ARE ALWAYS MET WITH ENCOURAGING WORDS FROM THE STAFF AT ARTSY. BEING A DEALER NYSELF, I KNOW HOW IT IS TO DEAL WITH "THAT" PERSON WHO,I SEE MYSELF BEING IN THIS SCENARIO BUT, THE ARTSY STAFF DOES NOT.. PUT MY PIECE IN AN OUT OF THE WAY PLACE OR TURN IT AROUND SO NOBODY CAN SEE IT. PLEEEEASE,IM SO CLOSE TO MAKING AN OFFER.I HAVE NEVER WANTED SOMETHING SO MUCH MY LIFE.
GREGORY THOMAS

30 czerwca 2024
Opinia niezależna
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Odpowiedź od Artsy

Hi Gregory, thank you for your review! We appreciate your feedback.

Oceniono na 5 z 5

Artsy.net customer service

I have had a very good experience with the artsy.net
customer support. I was fortunate enough to have a running email thread with Azusa. She was able to contact a particular gallery and successfully had a number of images removed that this gallery was claiming to be sold or are for sale. I am the owner of these images and they are all with me. She was able to correct the issue within a week. I am very thankful to her. Her customer service is most excellent!

19 lipca 2024
Opinia niezależna
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Odpowiedź od Artsy

Hello, thank you for your review! We're glad to hear that our team was able to assist. Please reach out again if we can help with anything else.

Oceniono na 5 z 5

Excellent Customer Service

My Artsy customer service experience was exceptional. They went above and beyond to ensure that any issues with my order were promptly and completely resolved. Shout out to [A.] Federica, Collector Services Manager for their expert assistance.

19 lipca 2024
Opinia niezależna
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Odpowiedź od Artsy

Hello, thank you for your review! We're glad to hear that our team was able to help.

Oceniono na 3 z 5

Good experience but it can be better

Good pieces and relevant artists. It would be great if having more often reviews on artist, more trends by artistic movements besides announcing art fairs. Also some pieces might require financing and the portal doesn’t offer financing programs. For example I am keen to acquire a piece that it’s valued for US$ 10K and it’s not feasible to make such large purchase by credit card.

11 lipca 2024
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Odpowiedź od Artsy

Hi Julio, thank you for taking the time to share this feedback! This has been passed along to our internal teams for consideration. Please don't hesitate to reach out to Support@Artsy.net if we can help with anything else.

Oceniono na 5 z 5

Great find

Great find, well packed for shipping, and very helpful getting assistance throughout the process.

2 lipca 2024
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Odpowiedź od Artsy

Hello, thank you for your review! We appreciate your feedback and hope you enjoy your artwork.

Oceniono na 2 z 5

I like the print

I like the print. I paid more than I thought it framed. The frame resembled something that could be purchased in a dollar store. It was incredibly well wrapped, and, yet, the corner of the frame had splintered and cannot be repaired. I am very disappointed and don’t know that I would recommend this site.

29 czerwca 2024
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Odpowiedź od Artsy

Hi Penny, thank you for your review. We're sorry to hear that you are not satisfied with the condition of the frame. Our team will shortly reach out to you so that we can further assess your concerns and help find a resolution. Please look out for our email.

Oceniono na 4 z 5

Pretty Good, Considering...

I made a purchase and was charged twice. It was sort of my fault for sending them my offer and then accepting their offer. Truth is..Why does their system allow that? The good thing is that their support team is very good. Lake and Isabel were both very attentive in helping me. Lake took her time to understand what happened and to ensure I was refunded. The refund was immediate. The Gallery "Superposition" was very good too. They were concerned about the error and assisted as best they could. The Curator set me up with the artist to pick up the piece. Lake assisted me with scheduling the pick up as well. I will use Artsy again.

13 czerwca 2024
Opinia niezależna
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Odpowiedź od Artsy

Hi Jason, thank you for your feedback. We appreciate you taking the time to share this with us. The feedback has been passed along to our product team for consideration so that we can prevent this happening in future.

We look forward to seeing you on Artsy again soon!

Oceniono na 5 z 5

I am in awe and obsessed with the…

I am in awe and obsessed with the support I receive from our account manager (Joumana). She constantly checking in and informing us way to better increase our visibility within the pool.

Love features and that Artsy is constantly evolving.

25 czerwca 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi Lebo, thank you for your review! We're so pleased to hear that you're happy with the service you are receiving. We will be sure to pass your feedback along to our team!

Oceniono na 5 z 5

First time purchaser

Found the staff very helpful. It was my first time buying through Artsy and they were wonderful at helping me to navigate the process.

4 czerwca 2024
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Odpowiedź od Artsy

Hi Karen, thank you for taking the time to leave a review! We hope you are enjoying your artwork and we look forward to assisting you again in future.

Oceniono na 1 z 5

There are a lot of fake reviews here

There are a lot of fake reviews here, apparently they pay for fake reviews, because I used this platform and several times I buy something, then it turns out that it's not there or someone else bought it, in general their system is total damage, the report responds quickly but does not do any work, totally inadequate, if you are looking for a serious platform this is not one.

19 czerwca 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi Albert, thank you for your email. We have looked into your review, but we were unable to find an account under the email address you provided to us. We cannot see that you have had any activity on the Artsy platform.

If you believe this to be a mistake, please feel free to contact us at orders@artsy.net so that we can further assist you.

Oceniono na 5 z 5

Exceptional job!

I was amazed at the service and especially the packing job. All my questions were answered fully, and communication with the gallery and the artist were easy. The delivery service couldn't have destroyed the package unless they had sunk the van in the river!

10 czerwca 2024
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Odpowiedź od Artsy

Hi Becky, thank you for your review, we appreciate your lovely feedback! We will be sure to pass this along to the gallery and to the shipper!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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