Art of Bicycle Trips Recenzje 

114
•
Wynik TrustScore: 3.5 na 5

3,5

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Oceniono na 3 z 5

We booked Porto to Santiago coastal tour with stays in Paradors- with e-bikes, at a cost of about $4000 per person. The ride and the paradors were gorgeous, but two of the three hotels the tour co... Zobacz więcej

Oceniono na 5 z 5

We just completed a 17 day private cycling tour of Vietnam, from Hanoi to Saigon. We had an absolutely wonderful time. Super guides and drivers for each of the three segments. Great accommodations a... Zobacz więcej

Oceniono na 2 z 5

South to the Sea Bike Tour in Cambodia - Overall not good value for the money. Guide seemed to be making the route up as we went along, and only one day out of four was really scenic. Last two days of... Zobacz więcej

Oceniono na 4 z 5

Quality of hotels good, Breakfast and lunch fine but dinners not bad in some cases, could improve in others. Our Guide Happiness and driver mr Ing were excellent. Disappointing we did not get the sh... Zobacz więcej

Informacje dotyczące firmy

  1. Organizator turystyki

Napisane przez firmę

Founded in 2010 during a 100km bumpy ride in India, Art of Bicycle Trips specializes in crafting distinctive cycling and e-bike adventures to some of the world's most breathtaking destinations. We’re all about small and local details.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

114 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(114)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Fantastic guides

Fantastic guides, amazing scenery, very diverse cuisine and mostly great accommodations. The e-bikes however were faulty and a drag on the whole group because the guides spent lots of time troubleshooting them. There were also a couple of hotels that I never need to see again.

11 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

My family and I loved our Vietnam tour!

My family and I loved our Vietnam tour.
The tour was planned perfectly and professionally, we felt safe and taken care of the entire trip.
The tour guides were able to tailor the tour to our needs and pace, which was greatly appreciated. The hotels that we stayed at were all very nice. It was the perfect amount of touring in the mornings and down-time in the afternoons to relax or explore the area.
We were able to ask the tour guides lots of questions that they answered, and we were able to put in requests that they always helped us with.
The e-bikes that some of our family members used were brand new too, and had just been unwrapped from their plastic. So it is good to know the bikes get upgraded and are nice and new for those touring in the near future.
Biking through Vietnam was the most perfect way to see the country. We went off the beaten track, saw the main tourist attractions and saw how the locals live. Highly recommend!

7 kwietnia 2023
Oceniono na 5 z 5

We had the best trip

We had the best trip! Excellent knowledgeable guides. Attention to detail and superb service while on the rides! Recommend 100% and plan to re-book another adventure with this company!

1 marca 2023
Oceniono na 4 z 5

Our guide and drivers were terrific

Our guide and drivers were terrific. They were always tying to make our experience great. The riding was fun. Our guide accommodated a few extra things like a boat ride at the golden triangle, visit to the white and blue temples in Chiang Rai as well as made the cave experience perfect. The hotels for a few nights could have been a bit nicer. I would have paid more for a little nicer hotels. In addition some of the meal location choices were not the best.

4 lutego 2023
Oceniono na 4 z 5

The best

Trip was excellent, our Guide Art, and driver John made it a very memorable experience. They could not do enough for you, far exceeded expectations. Thank you guys.

2 lutego 2023
Oceniono na 3 z 5

Too many technical issues with our…

Too many technical issues with our e-bikes that impacted the overall experience. Thanks to our guides who consistently tried to fix problems due to old bikes.

13 lutego 2023
Logo Art of Bicycle Trips

Odpowiedź od Art of Bicycle Trips

Thank you for sharing your valuable input. We deeply apologize for the challenges you encountered with the e-bikes during your tour. Our goal is to provide well-maintained bikes to ensure a smooth experience for our customers. Unfortunately, on this specific tour, the e-bikes experienced wiring issues caused by rain, which made it extremely challenging to address them promptly during the bike tour. We understand the importance of addressing such situations more effectively in the future.

Despite these difficulties, we genuinely hope that you were still able to enjoy your overall tour experience. Your satisfaction is important to us, and we appreciate your understanding. We are committed to learning from this situation and taking extra precautions in similar cases going forward.

Once again, we appreciate your feedback and the opportunity to improve our services. If you have any further concerns or if there is anything else we can do to assist you, please don't hesitate to let us know. We hope to have the chance to provide you with a more seamless and enjoyable tour experience in the future.

Thanks,
Pankaj
Founder & CEO

Oceniono na 5 z 5

We had excellent guides and crews

We had excellent guides and crews. The experience of biking through Vietnam villages and countryside was superb. The guides informed us of the local history and culture as well as made sure we ate the local meals as they would eat them. The downside of the experience was the trash throughout the whole country of Vietnam. A national campaign to clean up Vietnam must be implemented. It is imperative for strong tourism. Make Vietnam beautiful!

13 lutego 2023
Oceniono na 5 z 5

I would go again!

We had personalized attention as there was only my husband and I. The guides altered our days at our request. Our tour guides took us to sights rarely seen by tourists. That's what you can do when on a bicycle!

18 grudnia 2022
Oceniono na 5 z 5

Trip of a Lifetime!

Doing this trip to Vietnam on by bike, we saw so much more than we otherwise would have. We went to out of the way places and really got to experience how people live. The guides were also knowledgable and accomodating. The excursions were fun and interesting. I learned so much about the country and its history. I would do a trip like this again for sure.

4 listopada 2022
Oceniono na 5 z 5

Fabulous family bike trip in Cambodia!

Our family had a fantastic adventure biking Cambodia! Our guide, Ka, shared so many unique experiences with us (picking watermelons on a farm, eating lunch on a pepper farm where we also picked mangoes and bananas, visiting with a family). We really loved the boutique hotels and farmstay and restaurants selected. We ate delicious meals! Ka really catered to our family, including the snack breaks! We are so grateful to have seen so many amazing spots in Cambodia! We loved all the back roads through wonderful villages and towns. Thank you so much! Arkun!!!!

7 listopada 2022
Oceniono na 4 z 5

Great Trip! 3rd Time Using Art of Bicycle Trips

This was our 3rd cycling vacation with Art of Bicycle Trips. They are extremely reliable and provide a great local experience if you are looking to cycle in Asia. The guides are local, the food is as authentic as it gets, the accommodations are flexible. We prefer their premier level hotels and they have arranged some great ones.

2 października 2022
Oceniono na 5 z 5

Vietnam/Cambodia

We had a private tour for 4, premium hotels biking through Vietnam and Cambodia. Hotels were excellent (loved the two Raffles); we had some food restrictions and guides were meticulous in ensuring our dietary needs were satisfied; the meals were good, and countryside beautiful. A highlight was the "homestay" in Cambodia...the family was delightful. Be sure to send your height in advance of arrival so they have the right size bike for you....the bikes were in great condition and the drivers carried sufficient equipment to make any necessary repairs along the way. This was our second trip with Art of Bicycle, and we'll return again.

24 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

a great organization to deal with

We were very excited to ride for two weeks in Vietnam for my 60th birthday. Art of Bicycle Trips seems to have planned a great trip. Then this global health crisis hit and our trip was in limbo. The representative from the company , Shruti was responsive and always working to satisfy my concerns. Initially I wanted them to hold the spot and use the funds for a future trip a few months down the road but as the crisis worsened it became clear that this wasn’t virus going to be so easy to shake. I asked for the balance to be returned. She agreed and without any delay started credit process of about $5400. With other companies, returning funds could have been more of a battle. You never know what or who you are dealing with when you book remotely across oceans. Not in this case.... and that is why I am detailing this transaction. They are more interested in preserving their reputation and doing the right thing.
The sigh of a good organization is when things go sideways how do they handle themselves. These guys get an “A” 5 star grade

When I rebook , I will use them and will bring along other couples for the trip. I have no doubt they will exceed my expectations. Maybe they will apply part of my non refundable deposit to the next trip ..... who knows.
highly recommend.

25 marca 2020
Opinia niezależna
Oceniono na 5 z 5

The Southern Thailand bicycle trip was…

The Southern Thailand bicycle trip was an experience that I will never forget.
Woody, our guide and Mr. Sit our driver made sure that I journey was insightful and educational.
This trip is for those who want to experience the real Thailand, not just from the travel brochures.
I highly suggest this bicycle trip, It will definitely change your perspective.

24 marca 2020
Opinia niezależna
Oceniono na 5 z 5

We loved the trip

We loved the trip! The cycling was fun and beautiful, the guides were very gracious and informative, of course the food was fabulous and our hotels were very nice. Vietnam is a very special place in our hearts as the people are so warm and friendly.

9 marca 2020
Opinia niezależna
Oceniono na 4 z 5

Overall good

Quality of hotels good, Breakfast and lunch fine but dinners not bad in some cases, could improve in others.
Our Guide Happiness and driver mr Ing were excellent.
Disappointing we did not get the shirt that was offered when we booked, not for the shirt but the fact we were asked for sizes which we provided 6 months earlier yet they could not supply.

2 marca 2020
Opinia niezależna

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