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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

AWFUL! If I could give a minus rating I would. DO NOT BUY FROM THE COMPANY. They use others photos, I brought two dresses, awful quality, nothing like photos. Asked for full refund, they would... Zobacz więcej

Oceniono na 1 z 5

Dreadful company, Arlo Streetwear has a misleading returns policy. Everything is from China, very poor quality and incorrect sizing and the cost to return to China is more than the cost of the item. T... Zobacz więcej

Oceniono na 1 z 5

Item ordered in error, requested item was cancelled prior to dispatch. Customer services didnt respond until 3 days later by which time item had been shipped. Seller refusing to offer refund for an... Zobacz więcej

Oceniono na 1 z 5

Misleading information. Website says company based in London but if you wish to return an item (which you undoubtedly will want to do, due to the poor quality of their goods) they then tell you it nee... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

180 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(180)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

AWFUL

AWFUL! If I could give a minus rating I would.

DO NOT BUY FROM THE COMPANY.

They use others photos, I brought two dresses, awful quality, nothing like photos. Asked for full refund, they would not support. Had to send to an address in China which cost me £30+. This was nearly a YEAR ago! Still waiting for refund and they stopped replying to me in MARCH! Disgusting

10 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY …ITS A SCAM!

Dress arrived and was really bad/cheap quality (it cost £39)
I had trouble getting return details. But eventually got it returned with tracked and signed for . Sent lots of emails that had rubbish replys . Still haven't had a refund!!! 100% do not buy from this company they are scamming people. I want to take this further,but not sure how too.

10 października 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
I returned a dress in Sept 25 as quality was really poor. I asked for their return instructions which I followed exactly. I had to cover the postage cost of £19.
Never received a refund. Told I needed a tracking number, which their instructions had not asked for.

Formally complained. Sent 30+ emails, all with bland replies asking for a tracking number; I think their emails are AI.

If anyone knows how I can take this matter further please let me know.

9 września 2025
Opinia niezależna
Oceniono na 1 z 5

These people are a bunch of scammers

These people are a bunch of scammers. Ive lost nearly £100. The items are not as advertised, they try to bargain with you to keep the items at a reduced rate and the return address is China which you have to pay for. My return parcel (£25!!!) got lost in the post, surprise surprise and theres nothing the Post Office can do. DO NOT GET CAUGHT. How these people are allowed to advertise and trade in UK I don't know. Disgraceful!!!!

2 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Disgusting company.

Disgusting company.
Ordered 2 of the same dress in two sizes back in August. I received an incorrect item. I no longer needed the order due to the incorrect item so I had to go back-and-forth with the customer service advisors to then pay for my own return back to China to then be told even now in February that I have to pay the customs fees and they have to receive the items before I get my refund.
That is not how it works, highly illegal and very much against the consumer rights acts

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Fraudulent- avoid at all costs

Dreadful company- they took 2 months to dispatch a cardigan, I emailed to say please cancel my order as it’s too late, they dispatched it 2 days later and now they’re refusing to refund me unless I pay to return the item I had already cancelled. Jokers. Do not waste your money or time!!

20 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible product

Terrible product, had to pay to return to China 4 months ago and today have received the item back at my address! Will be reporting to Trading Standards

6 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Do not buy from this company

Ordered 2 dresses, terrible quality, stitching coming away, cheap quality, looks like a temu dress but didnt pay temu price! emailed repeatedly to get the returns instructions and got no reply at all! After reading all of these reviews it looks like i am stuck with the dresses and am £75 down. Do not buy from them

3 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

ABSOLUTE SCAM - AVOID - NO REFUND OVER 30 EMAILS SINCE

Bought Skirt, seems they have UK office and email address, but dont be fooled, you then find out items ships from China. Took 3 weeks, arrived Quality was appalling for £34 and too small. Took 3 months to resolve - referred to my Credit Card Company as a dispute as despite over 30 emails, they provided a Chinese address for the return reluctantly but no email contact and no courier company or post office will accept the shipment without this contact info. They continue to go around in circles offering a partial refund of anything from 10 - 30% which I believe is actually their business model and which is peanuts on a cost of £34 and gave up as `i am sure that what they want customers to do. I deferred to CC company and have my full refund. AVOID AT ALL COSTS - hassle, quality, customer service all APPALLING

5 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid Arlo at all costs

Please please avoid purchasing from arlo street wear. I Purchased a dress in November in 2 sized due to the long delivery times to make sure one fitted. As per the information on their website I contacted them immediatley on reciept of the dresses to return the unwanted dress, as the address online was a london address i believed this would be a simple process and fully aware at my expense. I then recieved a number of offers over a 4 week period offering upto 15% refund if I kept the unwanted dress. As this dress did not fit and clearly ordered in good faith I had to email them relentlessly to finally get given an address in china to retun the dress to, it cost less than £6 so sent them the dress back and forwarded on the tracking information as they required. Now almost the end of Jan they are requesting for almost £13 for customs fees before they will refund me. Well for a £30 dress plus return fee its just not worth it so out of pocket by £36 and no refund in sight. Every email sent takes over 10 days for a reply and it's just not worth the steess and time.

The dress was not worth £30 and not best material although the one kept did the job for 1 night out.

Please do not make the same error - stick to the likes of shein as you know what your getting for your money and returns are very strait forwards.

100% I do not and will not ever buy from or reccomend arlo again.

21 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THIS FRAUDULENT COMPANY

THEY SENT COMPLETELY THE WRONG SIZED SHOES AND NOW REFUSE TO REFUND ME EVEN THOUGH I HAVE RETURNED THE ITEMS TO THE RETURN ADDRESS WITH A TRACKER NUMBER. THEY ARE DEFINITELY A FRAUDULENT COMPANY WHO COULDNT CARELESS ABOUT GIVING YOU YOUR MONEY BACK. I AM TAKING THEM TO THE SMALL CLAIMS COURT.

1 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Horrendous experience

Horrendous experience: ordered 2 dresses- nothing like the picture, very poor quality. Sent email, agreed to refund, I had to pay postage for the refund (£26), have not received my money and keep emailing. Every excuse under the sun to not give me my money. DO NOT BUY FROM THIS COMPANY

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

No refund given

I ordered a dress. It was bad quality really bad fit. I asked for a refund within my 30 days and I’ve been offered a replacement as apparently shipping is £17-£42 I don’t want another dress and I’ve been ignored. Very very bad customer service. AVOID

9 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. they are thieves. They sent me a dress that looked totally different from the picture so I wanted to return it. Then discovered returns are in China and they repeatedly offered me small percentage of the price which is obviously their scam. I stupidly returned the dress and have heard nothing. They have stolen my money. They should be shut down.

13 listopada 2025
Opinia niezależna

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