Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

AGS is one of the worst, if not the worst, game hosting providers. Technically incompetent and dishonest. They do not understand how the various game servers actually work, and PayPal had to forc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

On two occasions, John Knight has been the final solution after a few messages from others. He is top tier! AGS support has been very consistent overall. Any issue I have had has either been easil... Zobacz więcej

Oceniono na 5 z 5

Bought an Ark server for myself and a few Pals so we could all play in the same world even when our main game host wasn’t Online! I can only say positive things about AGS Hosting! Jasson was supper... Zobacz więcej

Oceniono na 3 z 5

I have used other ARK server hosting sites and I can say this has been the least user friendly. Not only that, but there isn't a solid save function so whenever you shut down your server to make c... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca gier

Informacje przekazane przez różne źródła zewnętrzne

AGS Hosting have been hosting game servers for 4 years now. We started on ARK only and by customer demand, we have added many more games since then and now employ 5 people. We focus on reliability, customer service and friendly support.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

160 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Your money will be wasted...

AGS is one of the worst, if not the worst, game hosting providers. Technically incompetent and dishonest.

They do not understand how the various game servers actually work, and PayPal had to force judgement against AGS for what was clearly a warranted and proper refund.

I warn you. You will not be able to tolerate their server hosting, and your money will be wasted.

21 grudnia 2022
Opinia niezależna
Logo AGS Hosting

Odpowiedź od AGS Hosting

I am really sorry you had a bnad experience with us. I can assure you this was a misunderstanding or rare event, and that most of our reviews are positive and our users appreciate our support. If you contact the CEO we can resolve this for you.

Oceniono na 1 z 5

NO email for days! It gets worse!

Well starting with my first day no email as to account set up or anything so I opened a ticked , lots of response for the ticked so the support personnel were very good. But somehow their email were not being sent or getting through to me I checked everything I could from my end blocked spam folder everything. So I decided to cancel the service. Well now that it was forwarded to accounts Dead silence I have to use their ticket system to communicate and even that has no replies. Not sure if they are fly by night or just having issues. USE CAUTION dealing this these folks!
Instead of dealing with the issues I get this:
"If you are willing to remove the review I can then do a full refund for you.

Kind Regards,"
name withheld for privacy
I cancelled prior to their guarantee window and they want to force me to remove the negative review.

Ask yourself this How many others have they done this to, so as to keep their rating higher?

27 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

I recently purchased a multi server…

I recently purchased a multi server service through AGS hosting and even though I have many years of experience in setting up Ark dedicated servers, I did run into a few issues along the way. I was attempting to set up an API mod and was unable to upload a certain file. At the time I didn't know this was due to restrictions of access that had to be lifted, but I submitted a support ticket and was happily surprised that it was answered almost instantly. John Knight quickly resolved my issue and activated the permissions needed to continue the process I was in. He was very prompt and knowledgeable. Overall a fantastic experience and I am very pleased with the support that this server host has provided thus far.

25 stycznia 2021
Oceniono na 1 z 5

the server was lagging that change our…

the server was lagging that change our IP 3 time.... and no effect. Every time that said that new mashing was set up wrong and we need a new one.

11 stycznia 2021
Opinia niezależna
Logo AGS Hosting

Odpowiedź od AGS Hosting

We use the latest hardware so its possible that your lag issues are related to some configuration issue. We are sorry you had this issue and our support are always there to help you if you have issues.

Oceniono na 5 z 5

100% recommend.

Server performance is incredible, never had a single issue regarding ping or FPS and I run weekly events for 100+ players on Rust (packed with PvP). Control panel is easy to use once you get comfortable with it and the pricing is good, definitely recommend.

14 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Super Customer Support

I was interested in getting the game changed on my server, I was contacted by Rylan via the AGS Support System, They were polite and cordial, they helped me know my options and potential fees that I might incur. Once I asked to go ahead, the changes were made within 10 minutes which is amazing to me.
I'd highly recommend the services provided here.

30 listopada 2020
Oceniono na 5 z 5

Excellent

I had problems to connect to the server. But I used the Tiket system and got the first text back in under 3 minuts, wich was really helpfull. The suport people where really nice and could help me through my problems in no time.

29 listopada 2020
Oceniono na 5 z 5

Great Customer Service and Documentation

Great customer service and documentation. Customer services responds within 5-15 minutes each time and consistently - which is great. Their welcome email includes helpful links and their site is littered with tons of other helpful FAQ and info.

26 listopada 2020
Oceniono na 5 z 5

AGS Support is wonderful

On two occasions, John Knight has been the final solution after a few messages from others. He is top tier!

AGS support has been very consistent overall. Any issue I have had has either been easily fixed on my own with the help of their extensive knowledgebase or addressed professionally and promptly by a representative. I have been especially impressed with how quickly responses come in, especially very late at night and on weekends. I will do all of my server hosting through AGS in the future :-)

26 listopada 2020
Oceniono na 5 z 5

My Ticket was responded to in a timely manner

My Ticket was responded to in a timely manner over multiple interactions. I was very appreciative of the quick fix option being presented to simply start a new server. Rather than waste both of our time and start trying to troubleshoot my issue which could've taken much more time, I was simply offered the option early to just have a new server started up. To me that meant that support not only was willing to be honest about giving me a quicker fix which was the best option for me, but it also felt like they actually read my ticket and to actually understood what I wanted rather than simply following a protocol and starting at a standard step 1 and moving from there to possibly arrive at the same solution much later.

26 listopada 2020
Oceniono na 5 z 5

Great and affordable hosting solution

I've used AGS Hosting a few times whenever I get the itch to play Ark with a friend and I've always had a great time with them.

They're very affordable and honestly one of the cheaper (Cheapest?) hosting service I've personally been able to find.

Their control panel is also very simple and easy to use so nothing to say there. It does everything it's supposed to do well. I've also never experienced server trouble, very good uptime and no lag.

What makes me really enjoy AGS Hosting over all the other competitors though, and I'm not just talking about the affordable pricing, is the lightning-quick customer support.

While I haven't had to open many tickets, the few that I have opened were answered within the hour with exactly the information and help I needed. No automated messaging pointing to a "knowledge bank" that never seem to fix the problem. Actual help from a real human, within the hour with exactly what's needed to fix the problem.

I very much recommend them.

26 listopada 2020
Oceniono na 5 z 5

5 star support response time I have not…

5 star support response time I have not had to wait more then 30 minutes great service with no issues, had problem with my cluster fixed in 20 minutes then a problem with downloading chatacters and fixed within minutes before i could even check the support ticket page. Very friendly staff and easy to use user console my only problem has been not knowing i had to ask staff to cluster up my server would be nice to have message or button that told you/took you to support to ask the staff

16 listopada 2020

Doświadczenie Trustpilot

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