Arc Comms Recenzje 113

Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've been a client of Arc Comms for a number of years now, and always found them efficient, prompt and helpful. This time, however, Nick went over and above in service. I changed providers and all... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been dealing with Arc for over 15 years, probably since they opened their doors. The relationship is mainly over the phone, though in the early days we used to visit the office. They manage an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted. He go... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Arc offered us a few networks and packages to suit our needs, and we ended up choosing EE. The service from Arc is excellent. Although we can still call EE everyone in our office much prefers to call... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

113 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sorted out our confused contracts

Our contracts really needed making sense of as we had become out of sync. Thanks to Steve for patience, clarity and savings.

30 października 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Sue,
Thanks for the lovely review. Really pleased that you have been happy with the service so far!

Oceniono na 5 z 5

We have been clients for some years

We have been clients for some years and have just renewed our contract. The service we received is second to none and I would whleheartedly recommend Arc Mobiles to business customers for a simple hassle free process.

17 października 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Chris,
Thanks for the great review! If you need any future support or assistance please dont hesitate to contact us.

Oceniono na 5 z 5

Have been with Arc Mobile for many…

Have been with Arc Mobile for many years and am totally satisfied with their efforts on my part. Have always been offered good deals which amounted to saving’s each month.

27 września 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Geoffrey,
Thanks for the great review. It's pleasing to hear that we have been able to keep saving you money over the years and hopefully that can continue into the future. Please get in touch if you need any future support.

Oceniono na 5 z 5

Great service quickly dealt with what…

Great service quickly dealt with what we needed and saved us money. Mackenzie was great and communicated with us regularly. Would definitely recommend

26 września 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Leanne, Thank you for the great review! Please don't hesitate to contact us if you need any future support or assistance!

Oceniono na 5 z 5

Mackenzie at Arc Mobiles has been so…

Mackenzie at Arc Mobiles has been so helpful, wouldn't go anywhere else for my phone now I've found Arc. Amazing deal on my new phone & next day delivery!!

24 września 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Dear Rebekah,
Thanks for the great review!
If you need any future support or service please dont hesitate to give us a call!

Oceniono na 5 z 5

amazing service. very impressed

will never go elsewhere, Dave always goes above and beyond to get me the most competitive deals. Would recommend.

23 września 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Dear Alyvia, Thank you for the great review!

Oceniono na 1 z 5

WE WERE UNABLE TO MAKE CONTACT WITH…

WE WERE UNABLE TO MAKE CONTACT WITH THEM ON ANY OF THE NUMBERS THEY GAVE. HAVE THEY CLOSED. THEIR SERVICE WAS VERY POOR. AVOID!!

29 sierpnia 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Paul,
Sorry to see you felt the need to leave a bad review.
I understand that your Account Manager (Mackenzie) was off work sick on Friday, but Lee picked up your message and called you back and dealt with your query straight away on the same day.
As a result - Please can you remove this review?

Oceniono na 5 z 5

Steve always offers me the latest and…

Steve always offers me the latest and best deals!

22 lipca 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Laura, thanks very much for the great review! It helps show new customers that we are authentic and do a good job for our customers. If you need any other support please dont hestitate to contact us.

Oceniono na 5 z 5

Highly recommend

Mackenzie was helpful, helped reduce my bill. Would reccomend

17 czerwca 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Josh, Many thanks for the great review!!

Oceniono na 5 z 5

Steve at Arc has been fantastic, efficient patient and thorough.

Steve at Arc has been fantastic. Received a call from him today to let me know my business contract was due for renewal, not only did he reduce our cost per month for the service but my package was increased along with a new handset.
Steve had also gone through our account to ensure that the services we are using were correct and were at the best possible cost. Subsequently further reduction in cost for our services were made.

We have used Arc at our business for many years and will continue to do so for years to come.
Thank you.

14 czerwca 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Thank you for the wonderful review. If you need any future support please dont hesitate to give us a call.

Oceniono na 1 z 5

Unwanted spam

Unwanted spam. I received numerous emails from them. Each one is more annoying and more pushing. I never was their customers. Company who send aggressive spam to random people can’t be trustworthy…… if you want to investigate, best will be ask your managing director who send that spam: antony@

Let me know how your investigation will go on. My review is fair and based on experience with your company. You send SPAM to my work email account. And I don’t like it.

23 maja 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Artur,
I'm sorry that you have left a 1 star review of arc mobiles. Have you had an email from arcmobiles.co.uk or was it from someone else?

Within your review you state that you have never been a customer of ours and have never spoken to us. We don't feel that it is fair for you to leave a 1 star review of our company without using our services and without ever speaking to us. Please can you give us your contact details to resolve any issue you have regarding an erroneous email so that we can investigate? Or alternatively please can you remove this review?

Oceniono na 5 z 5

The best part about Arc Business…

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. Keep up with the good work with the rest of the team. Thank for your ongoing support throughout. Kind regards Roger Smith.

21 maja 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Roger, many thanks for the great review!!

Oceniono na 5 z 5

Steve is very helpful

Steve is very helpful, speedy and efficient!
thanks for your Help with our account.

24 stycznia 2024
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Ben, Thank you for the great review! Any future queries or questions please don't hesitate to get in touch.

Oceniono na 5 z 5

I needed a new handset and a sim only contract for my business…

I needed a new handset and a sim only contract.
David called me from Arc Mobiles to discuss my requirements and spent all the necessary time to find exactly which handset and deal options would suit me best.

I now had a brand new handset on the way, and also had a deal better than I had previously with 3 even after 8 loyal years of being a customer.

There was a delay with my delivery, and the guys at Arc Mobilrs worked tirelessly to locate it. It was discovered to be a courier error, and so the guys made sure to get me another sent out as a priority.

Anthony and his team at Arc Mobiles are so friendly and professional.
Their approach to services delivery is always very personal. Anthony and his team at Arc Mobiles are always available and very generous with their time.
I always measure great customer service by the time a service provider grants you without charge.

I highly recommend Arc Mobiles for all your business communication requirements.

25 lipca 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Thank you for sharing this great review about our service :)

Oceniono na 5 z 5

Contract renewal and Upgrade

Great communication with Steve, really helpful and talked me through the best options for my upgrade and ongoing contract. They have always been very helpful when me or my work colleagues have any issues in setting up phone or when travelling abroad.
Highly recommend Arc Mobile

24 października 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Jon, Many thanks for the great review!!

Oceniono na 5 z 5

Excellent communications provider

I spoke to arc mobiles about my needs to a Voip office phone system and some mobiles for my team. They came back with a good price and and even better customer service. Since that date if I have had any problems I can contact them round the clock and they sort it quickly.

15 września 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Andy, Thanks for the great review! It's lovely to hear you have been happy with our service! Many thanks!

Oceniono na 5 z 5

Receiving excellent customer services…

Receiving excellent customer services gets rarer these days but this is what I received from Arc Mobiles recently.
Their communication is responsive and attentive, every query answered. This together with the after sales support means I would highly recommend this company when supplying mobile solutions.

12 lipca 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Dear Haidee, Thank you for the lovely review of our service! If you have any future queries or need any advice or support, we are always happy to help!

Oceniono na 5 z 5

Personal service with great attention…

Personal service with great attention to detail. Really go out of their way to look after my business. Lee and David have been especially helpful. Thankyou!

11 lipca 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Thank you for sharing your experience with our customer service team! If you need any future support or assistance please don't hesitate to get in touch!

Oceniono na 5 z 5

The perfect phone system

Lee took the time to explain exactly what type of phone system we needed and supplied a seamless transfer of our current number over to the new system. Nothing was too much trouble despite my numerous questions. Thank you.

3 maja 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Andy, many thanks for sharing your review of our service for your new phone system! If you need any future support please do get in touch!

Oceniono na 5 z 5

One short call

One short call, one text message and my new phone is en route. Dealing with Arc is uncomplicated and I always receive a fantastic service that cannot be bettered.

30 maja 2023
Opinia niezależna
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Odpowiedź od Arc Comms

Hi Garry, Thank you for sharing your experience. Happy to help with any future queries. If you need anything, please dont hesitate to call.

Doświadczenie Trustpilot

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