Arbtech Consulting Ltd Recenzje 

598
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Jamie was a pleasure to deal with from start to finish. We were working to a tight planning deadline on our Mill Lane site in Digbeth, and he handled everything quickly, clearly and professionally t... Zobacz więcej

Oceniono na 1 z 5

Found the company online advertising as "affordable surveys", to get bats survey done for the planning permission. Close to £700 paid, for 1st survey. It was a lot, but thought , needed, let's get... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Arbtech really pulled through for us. They far exceeded service levels we have experienced from any other service provider, ever! A special shout out to Katie Belbin who pulled out all the stops to pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very straightforward process- from first phone call - we were given a very in depth explanation of what was required and also a run down of potential charges. The company responded promptly to any e m... Zobacz więcej

Informacje dotyczące firmy

  1. Konsultant ds. środowiska

Napisane przez firmę

The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK

Napisane przez firmę


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

598 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(598)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

Napisz recenzję
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Oceniono na 5 z 5

PEA survey for agricultural building conversion

Good communication throughout despite this region being exceptionally busy so lead time was longer than expected. However Merry our local consultant was able to bring the proposed date forward and was punctual, professional and plainly passionate about environmental issues. They went over and above the brief by taking time to understand our aims and offered advice re improvements to our site design to help biodiversity. Report was detailed, prompt, and helpful.

21 listopada 2023
Oceniono na 1 z 5

This company is flaunting trading…

This company is flaunting trading standards by misleading statements, leaving out important information about the survey provided and timelines associated with it. Be very careful with them as they are not transparent.
They provided us with this statement :’ You will require the licence application and supervision and if there hasn’t been an ecologist on site in the last 3 months you may require a material changes check’ and then said that an entire new survey was required as it was a different breeding season. Very disappointed

7 listopada 2023
Opinia niezależna
Logo Arbtech Consulting Ltd

Odpowiedź od Arbtech Consulting Ltd

Whilst we appreciate you're disappointed with needing surveys, accusing us of flaunting trading standards and misleading you is ridiculous.

The guidelines that are in place to ensure surveys are done properly are not put in place by us. We have to adhere to the guidelines in order to satisfy the requirements and get your planning approved.

We've explained all this of course, and we've tried to make the process as simple as we can for you so this type of response is disappointing.

Oceniono na 5 z 5

Very good Tree Constraints report

Have just had Arbtech undertake a Tree Constraints Report for my company. Very good and detailed report provided and Chris Wren (Surveyor / Consultant Arboriculturist) answered all my follow up questions.

22 października 2023
Oceniono na 5 z 5

Extremely professional organisation

Extremely professional organisation, particularly with communication at every step of the way. Merry was really helpful and was very responsive to my questions and outlining the process. I would highly recommend Arbtech Consulting.

18 października 2023
Oceniono na 1 z 5

Lie say they can do 2 to 4 weeks but its 6 weeks

Say they can do 2 to 4 weeks then take days after booking to tell you its 6 weeks and you could have gone with someone else sooner wasting your time!

6 października 2023
Opinia niezależna
Logo Arbtech Consulting Ltd

Odpowiedź od Arbtech Consulting Ltd

We're sorry it took 2 days to confirm possible timesclaes with you. We can usually accommodate surveys within a few weeks (sometimes even a few days) but we do get very busy sometimes. When this happens we'll confirm up-to-date timescales as fast as we can.

Oceniono na 1 z 5

Avoid this company

We contacted Arbtech as the planning dept had requested we carry out a bat survey on an old garage on a small piece of land we are buying for a planning application

We opted for the rapid service (£889 plus vat) as we needed the report quickly and this had a guaranteed 2-5 day turnaround

The surveyor did call out quite quickly within a 4 days to do the survey (11th September) He spent around 20 minutes on site and then left to do the report.

The report wasn’t ready however until the 25th.

I was still asked to pay for the rapid service however when I queried it they agreed to only charge for the standard service as it wasn’t rapid. I paid the invoice that day and got our report.

Recommended 3 additional surveys next year as the building was high risk for bats. We accept that.

On further inspection. They also commented that “The proposed development could result in the destruction or the disturbance and subsequent abandonment of active bird nests”

I asked if they had seen or looked for any bird nests. They haven’t.

I told them we hadn’t asked for them to do this and NEITHER DID THE PLANNING OFFICER !!!! and would they please remove it as they also noted that no works could be done between March and August unless ANOTHER survey is done (££££££) just before commencement of works is done

Unbelievably they have refused me as their client who has paid them for a service I didn’t want or ask for and is now likely to cause us more problems and money.

Avoid this company like the plague……

Note : Standard practice to fill the boots of the company charging massive fees for a few minutes on site !

3 października 2023
Opinia niezależna
Logo Arbtech Consulting Ltd

Odpowiedź od Arbtech Consulting Ltd

Nick, a bird check is always included as part of a preliminary roost assessment in order to adhere to best practice guidelines. We've explained this. We also explained that the work could go ahead, but if you needed to do it during nesting bird season, an ecologist would need to check the site to make sure no nests are destroyed.

This is standard practice that any competent ecologist would recommend.

Oceniono na 1 z 5

Day light robbery.

We were going to use Arbtech for a bat survey to help us with getting planning permission for a house we are hoping to build. They sent a staff member out to visit us. She was at our house for no longer then 20 minutes. She put her head through the loft hatch, shone a torch and then went to leave. Knowing the company was charging us over £500 for this visit and a report to follow up I asked what actually just happened. The staff member told me at this point to not use Arbtech as they will then go on to charge us £3000 more for them to come back to complete the survey that we needed. I was so glad she told me as it made us find another local lady who did the job for £700 in total. Including the initial survey and therefore got us the planning permission. A year later after no written letter, voicemail or warning (only via an old email address we no longer use) they sent us to the solicitors to force us to pay for their 20minute visit and a report which only told us we needed another visit which would cost us £3000. We have been charged a additional £218.37 in solicitor fees, £745.17 in total. To us this is just day light robbery and takes advantage of people who find themselves in an already difficult situation. I feel sick to the stomach to of had to pay this company for absolutely nothing. Even their own staff warns you about them!!!! DO NOT USE.

24 września 2023
Opinia niezależna
Logo Arbtech Consulting Ltd

Odpowiedź od Arbtech Consulting Ltd

You were charged £500 for the initial survey which covered our consultant visiting your site, completing an inspection and writing your report which was required for planning.

Evidence of bat activity was found during the inspection. How long the consultant was there is irrelevant. Sometimes evidence can be found quickly, sometimes it takes longer and sometimes no evidence is found.

You were sent to our solicitors as you ignored 10 reminders to pay for the survey. We gave you months to get back to us and arrange payment but heard nothing. The situation could have easily been avoided and we would have been happy to work with you and explain any concerns you had.

As for our consultant telling you not to use Arbtech - she has no idea how you came to that conclusion and she said no such thing.


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