Very clearly explained the best way to deal with the situation. Also laid out the options available and gave sound advice in what to say and how to say it. Obviously knowledgeable regards what legal... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've successfully made Small Claims complaints before, but the particular case I'm dealing with now suddenly got complicated, so I reached out for help. And it was Ms. Elisa Ribeiro, who came t... Zobacz więcej
I have no idea how this law firm has these reviews. My experience with ARAG is terrible. They wasted over three months of my time with an open and closed case that they simply couldn't be bothered to... Zobacz więcej
Reakcja na opinię
I have been very satisfied with this service so far. I feel everyone I have spoken to have given me time to update them and explain my situation and offer advice and support. I have been directed to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ARAG UK is a legal expenses insurer providing an extensive range of legal insurance products and services for solicitors, insurers and brokers.
Dane kontaktowe
Unit 4a, Greenway Court, Bedwas, Caerphilly, CF83 8DW, Zjednoczone Królestwo
- arag.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This is not just a top-quality service; it is a genuinely human interaction
I have been using their advice line while dealing with a complex legal situation. The guidance and recommendations I have received have been incredibly valuable to me and the situation I am in.
This is not just a top-quality service; it is a genuinely human interaction that gives you the courage to see the process through, however difficult it might be.
Thank you.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Waste of time
disappointed that the first agent told me the matter was insured and I spent hours uploading all the evidence and then to have another agent tell me it wasnt covered.

Odpowiedź od ARAG UK
What a total waste of time!
What a total waste of time! Arag were appointed well over 12 months ago to assist me with a simple insurance excess claim. From day 1 they have been completely ineffective and non proactive. Despite complaining numerous times about their inactiveness and complete lack of momentum, all I receive (if lucky and usually many weeks after each complaint) is a generically produced email which reads exactly the same each time and says that they are awaiting further developments.
To date, their services have proven to be next to useless and it bewilders me as to how they can still be in business.
Take no notice of their media advertising - I find their spiel and promises of professional assistance far from truthful.

Odpowiedź od ARAG UK
Critical listening skills and focussed advice
Arag have proven enormously helpful in helping us navigate an unusual dispute with confidence. Their listening skills and ability to identify the relevant legal issues with consistency and clarity over successive conversations (sometimes months apart) have proven critical. With particular thanks to Muhammad Haris.
Great advice
Great advice, pleasant and easy to deal with. Made me feel like I will get my issues resolved quickly.
IMPRESSIVE
Received the call at a most suitable time and was attended quite satisfactorily by THOMAS , who soon had a proper grasp of my issue and seemed quite adapt at the need for it to be expanded upon by submitting a claim with trail of communication for study and opinion.
The conversation ended in my feeling a lot better and reassured there was scope for pursuit of justice , regardless of potential time-frame constraints !
The professionalism of THOMAS was examplary !
Awful dishonest company elderly abuse also
Awful, turned down, now we have a bigger company after them. Did walk away from it but found out they should have dealt with it. Getting to speak with them, and some not even doing the job right. I am laughing now, so never let things go. Even took more money to do nothing after an 80-year scam.

Odpowiedź od ARAG UK
The Arag helpline is invaluable
We got through straight away to a true professional and we had follow up calls with her 3 times. She was always kind and understanding, giving us clear and concise advice. She never hurried us and understood a very complex situation quickly. The information that we were given was invaluable and helped us work through our problems. I would give this service 10 out of 5!
Invaluable support as an empoloyer
Friendly helpful staff every time I arrange a call back. Always remained impartial. Helped me navigate through a tricky workplace situation as an employer which I couldn't have done without this invaluable support. Thank you ARAG Law.
After our conversation I felt clear about my position and what would happen next
I spoke to Muhammad Haris a couple of times about my legal position in trying to evict a tenant. He was very professional and calmly re-assuring. After our conversation I felt clear about my position and what the next steps would be. I have found ARAG to be an excellent resource and am so glad that this service is included as part of my landlord's insurance.
Thomas is a star
Thomas was extremely professional and kind. Thomas would arrange a date and a time that was appropriate to check in on how my complaint was being handled and how I was. I really appreciated Thomas' professionalism, proactivity and sensitivity. I wouldn't think twice to come back.
I had an excellent consultation
I had an excellent consultation with Elisa, Paralegal. She was extremely attentive, patient, and took the time to carefully analyse my situation in detail. She provided clear and thorough advice, answered my questions, and helped me understand the best options and course of action.
Elisa spent almost two hours with me, and I truly appreciated her professionalism, knowledge, and dedication. I felt listened to and supported throughout the consultation.
Legal advice helpline
Received very professional and reassuring legal advice through the helpline. Thank you!
Leaving a review for Elisa, Lianne and the rest of the Team at Arag Law
Leaving a review for Elisa, Lianne and the entire team at Arag Law, who have been incredibly helpful in advising and supporting me with an ongoing employment matter.
Their availability, expertise, professionalism and genuine care have been invaluable throughout the process. I have always felt listened to, well advised and supported every step of the way.
I would highly recommend Arag Law to anyone seeking expert guidance and support with employment law or workplace-related matters.
Very helpful and clear advice given
Very helpful and clear advice given
I can’t recommend Leanne Lim highly…
I can’t recommend Leanne Lim highly enough. Going through a stressful workplace situation, I found her support genuinely reassuring at every step. She was always attentive, quick to call me back, and never made me feel like a nuisance no matter how many questions I had. Her advice was clear, practical and sound. She took the time to explain things properly and help me understand my options, which made a real difference when I was feeling overwhelmed. It’s rare to deal with someone who is both so professional and so genuinely helpful. Thank you Leanne, your support has been invaluable.
I have house insurance with Admiral and…
I have house insurance with Admiral and I was looking through the small print ( never really done that before) and noticed o was covered for employment issues! I’ve been having issues with my employer and so I called up the help line asking for help. I spoke to a lovely young lady who listened to my tale of woe .. I then had another phone call later that day from the legal team who have them sent me a claim form . They explained that is they see a potential case I will be allocated a solicitor who can help me fight my battle! I’ve got to say so far I’m more than impressed and delighted that I read the small print and made that initial call ! Let’s hoping they can help me take on the global company I work for !
Thomas was very helpful and explained…
Thomas was very helpful and explained everything clearly to me.
Helpful and direct advice!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







