AquaSwimSupplies Recenzje 64

Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our son is a competitive swimmer and was looking for a high-end racing suit—either the Speedo Fastskin LZR Pure Intent 2 or the Arena Carbon Core FX. We were able to try on multiple options to get t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great selection of swim gear & competitive prices.Alex is always very friendly & helpful, whether it be in the shop or at galas.

Oceniono na 1 z 5

Ordered and paid for two swim suits, received only one. Reported this issue to retailer, but their response was only its under investigation. Its been well over two weeks ago since they begun inve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Awesone styles, beautiful designs, Debbie at Aqua Supplies on 0208 245 5989, impeccable, professional service, answered all questions, really friendly and helpful. Made on line shopping simple and ea... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Aqua Swim Supplies is the First Choice For Quality Swimwear and Equipment. We Stock all the Top Swimwear Brands Including: Funkita, Funky Trunks, Amanzi and Many More. Free UK Delivery On Orders Over £25. Worldwide Shipping! Great Prices.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

64 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Our son is a competitive swimmer and…

Our son is a competitive swimmer and was looking for a high-end racing suit—either the Speedo Fastskin LZR Pure Intent 2 or the Arena Carbon Core FX. We were able to try on multiple options to get the right size and fit, and the advice we received was extremely valuable.
I would highly recommend trying before you buy—especially when you’re investing around £200 in a suit. It makes a huge difference getting the fit right.
AquaSwim provided excellent customer care, great service, and expert product guidance. I can guarantee you will not be disappointed. We’ll definitely be returning.

30 marca 2026
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Thank you very much for coming. Always great to try on! I am sure it will give your son a boost in his next races.
Kind regards,
Team Aqua

Oceniono na 5 z 5

Brilliant service

Brilliant service ! Dropped into the shop for advice for my daughter first race suits. Alex was so informative ,helped us make the best choice for my girls. opening the shop on a Saturday for a fitting. Recommend highly

28 lutego 2026
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Many thanks to you Ross and your 2 swimmers. I hope the 2 second " guarantee" worked for you?
Kind regards,
Alex and Team Aqua

Oceniono na 5 z 5

I had an excellent experience with Aqua…

I had an excellent experience with Aqua Swim Supplies thanks to Alex. I ordered a kneeskin, but unfortunately it was too small. The return process was straightforward and easy to complete.
After that, I called and spoke to Alex, who truly went out of his way to help. He made sure the correct size was ordered and arranged for it to be sent out the very same day.
Outstanding customer service from start to finish. I would definitely recommend Aqua Swim Supplies and will happily buy from them again.

10 lutego 2026
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Hello Alisha,
We know how hard it can be to get the right size! I hope she swims well in her correctly fitting suit!
Kind regards,
Team Aqua

Oceniono na 5 z 5

Really helpful customer service

Really helpful customer service. I ordered a swimsuit for my daughter unsure of her sizing in adult costume. They were soo helpful and changed my order to the sizes she needs. Thank you I would definitely recommend this company

6 lutego 2026
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Thank you so much Rachel! You are very welcome.
Kind regards,
Team Aqua

Oceniono na 5 z 5

Shop visit and fit

We went to the shop, Alex was very knowledgeable around the swim suits that would suit my daughter’s body shape. Lots of different suits to try on far better than buying from the internet and hoping it fits. Very knowledgeable and professional service, will be back

27 stycznia 2026
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Hello Rae,
Thank you for coming! The suit was a great fit and I hope it gives the swimmer the edge in her upcoming races!
Kind regards,
Team Aqua

Oceniono na 5 z 5

Amazing Alex and Debbie

We went to the shop and Alex and Debbie helped us. They were amazing very helpful and patiencent. Helping us with sizing and very knowledgeable about the swimming world. If you can go to the shop they are a big help and very friendly thanks guys

15 stycznia 2026
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Thank you very much Emma. I hope he swims super well in your upcoming races!
Kind regards,
Team Aqua

Oceniono na 5 z 5

Absolutely amazing customer service

Absolutely amazing customer service. Would definitely recommend and will be using again! 10-10 for customer satisfaction thank you very much during this extremely busy Christmas period!

19 grudnia 2025
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Thank you Lorna! We know this is an important time to get the right items to our cusomters quickly!
Kind regards,
Team Aqua

Oceniono na 1 z 5

Received only part of my order with no refund for missing part.

Ordered and paid for two swim suits, received only one. Reported this issue to retailer, but their response was only its under investigation. Its been well over two weeks ago since they begun investigation. I inquired several times about their findings, but the only response are automated emails.
Now, I have to open a claim against them with my credit card issuer. Don't see any other option.
Its daylight robbery and absolutely shambles service. Also customer service is a joke.
I strongly advice, think twice before ordering anything from them.
Update: they issued refund for missing costume, however refund showed up on my credit card as pending and then disappeared (???), gone just like that.

29 listopada 2025
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Dear Joanna,
We are very sorry for your expirence and take your feedback seriously. We have investigated internally and with our shipping partner. The 2nd swimsuit was sent separately and appeared not to make it to you. We have since refunded the costume.
We do apologise and will do a better job in the future.
Kind regards,
Team Aqua

Oceniono na 1 z 5

Do not order from this company!

Returned a faulty item using their returns service, delivery was accepted back by them on the 24th November and still no refund. Stopped replying to emails now too so I have no idea what’s going on. I’ve sent the tracking number you requested and still no response. Do not use this company. Shocking customer service.

24 listopada 2025
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Hello Becky,
We are very sorry for your expirence. We have had a large volume of requests over the black friday period to cause the delay.
Kind regards,
Team Aqua

Oceniono na 1 z 5

Poor communication with orders

Made an order Sunday and heard nothing from them so I requested to cancel the order on Thursday. They got back to me on Friday and said what I ordered was out of stock. It shouldn't take five days for you to realise that and communicate it with me. Waste of my time as I needed it before going on holiday. Much better companies to order from.

3 października 2025
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Hello J,

We’re really sorry to hear about your experience and the delay in communication regarding your order. This certainly isn’t the level of service we aim to provide.

Unfortunately, the item you ordered went out of stock around the same time you placed your order, and we should have let you know much sooner - we completely understand your frustration, especially with your holiday plans coming up.

We are continuingly reviewing our stock notification and communication process to make sure this doesn’t happen again.
Kind regards,
Team Aqua

Oceniono na 5 z 5

Aqua Swim Helped me Solve my Swim Goggle Problem

I made the right choice making my way to the Aqua Swim Supplies shop to get face to face expert advice on swimming goggles. I was provided with a range of goggle choices and advice based on personal experience that filled me with confidence that I was in safe hands. I have now used my swimming goggles and so can vouch for the fact that the help I received was spot on. No more leaking goggles for me!! Thank you so much.

9 września 2025
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Thank you Kim! Great to hear that they passed the real test - swimming.
Kind regards,
Team Aqua

Oceniono na 5 z 5

Aqua Swim is rare find for a shop that combines expertise, choice and excellent service.

As someone with a background in swimming sports, I have struggled to find swimsuits that suit my needs: performance-ready, attractive, unlined and flattering to my shape. I have found the offer of training brands in the UK to be limited to only a handful with dull design and colours, with even fewer available in High Street retailers. Online searches are not much better, as the information on models is patchy and inaccurate. It was therefore great to come across Aqua Swim Supplies, which offer a good range both in store and online.

Aqua Swim Supplies completely changed that experience. I was able to visit their store with a wide range of training swimsuits in stock. The team was friendly, helpful, and focused on finding the right swimsuit for me. They also went the extra mile to find the perfect model for me, one that met my technical needs and was favourable to my figure.

Aqua Swim Supplies is rare find for a shop that combines expertise, choice and excellent service. A necessary reference point for swimming gear for any keen swimmer, looking range of choice and quality. Fully recommended!

15 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Aqua Swim Supplies

Aqua Swim Supplies, thank you so much for all your help, advice and fitting service. My daughters are extremely pleased with their new training costumes, especially the new race suit. Thank you. As promised I have recommended your shop to others, yours is a business that’s worth shouting about. Thank you.
Ps. See you at Christmas with a shopping list!

13 sierpnia 2025
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Thank you for coming in Sarah and Family. Can't wait to welcome more Epping swimmers.
Kind regards,
Team Aqua

Oceniono na 5 z 5

Excellent customer service

Super pleased with our latest purchase, ordered one of your funkita lucky dip 3 suits for £90 and our daughter is over the moon with the 3 she received . Top quality customer service every time we shop with you , either online at a gala or over the phone . We thank you for your great work .

9 sierpnia 2025
Opinia niezależna
Logo AquaSwimSupplies

Odpowiedź od AquaSwimSupplies

Hello Fiona,
Thank you very much. We hopy your daughter enjoyes them in the water!

Kind regards,
Team Aqua

Oceniono na 5 z 5

Absolutely brilliant experience at Aqua Swim Supplies!

The staff were incredibly helpful, friendly, and clearly know their stuff, their expertise really made a difference. They stock an amazing range of gear, and now that they have a physical shop, it’s even better. Being able to try things out before buying was a real bonus; it honestly felt like being a kid in a sweet shop! I couldn’t recommend them more highly. I’ll definitely be back!

17 kwietnia 2025
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Thank you for your support! We look forward to welcoming you again soon.
All the best,
Team Aqua

Oceniono na 5 z 5

Thank you very much for the great…

Thank you very much for the great experience had by my daughter and I when visiting Aqua Swim Supplies. The staff were friendly and helpful assisting my daughter find a new race suit. It was really easy and informative being fitted from a large range of swim apparel on site. Definitely worth a visit or booking a fitting! We have already been back again!

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

You are very welcome Neil!
Team Aqua

Oceniono na 5 z 5

Amazing customer service

Amazing customer service . We had to exchange the trunks few times first online then we went to the shop . There they were absolutely amazing , knowledgeable and kind . My swimmer tried on several trunks and all the staff were were super patient and helpful . We found the perfect fit , we got some great googles and well and left we a lively tote bag from Aquaswim . Cannot stop spreading the word about them .

27 kwietnia 2025
Opinia niezależna
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Odpowiedź od AquaSwimSupplies

Thank you Samanta for spreading the word! We look forward to seeing you again soon.
Team Aqua

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