The website was really easy to navigate. I rang to check if they delivered to my area and the lady was very helpful. My only regret, was not buying the paddle board a week later as they were offering... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We ordered two AquaPlanet Pace boards ready for a holiday in France. The boards arrived as described and are clearly very well made. We had a small issue with one board whilst in France and AquaPlanet... Zobacz więcej
Fantastic delivery time, together with an outstanding product - Nomad electric pump. In the advert the pump was supposed to pump up three paddle boards. It exceeded this claim in that it pumped up th... Zobacz więcej
The travel bag had a dusty white mildew/mould on it which I needed to clean off in multiple places, it also had permeated one of the two zips which required cleaning to actually let the zip move.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We’re super proud to have designed the UK’s no.1 top selling paddleboard and we’re constantly striving to create the best boards and accessories on the market. Are you ready to start your next adventure with Aquaplanet?
Dane kontaktowe
Zjednoczone Królestwo
- 01225 982555
- support@aquaplanetsports.com
- aquaplanetsports.com
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love my new Acquaplanet board
Love my new Aquaplanet board. It’s exactly as described but even more gorgeous than the photos. As a beginner my first time using it was a breeze. Really easy to get started. The kit including a dry bag is a lovely touch. Everyone loved it and wants their own. Ordering and delivering process was brilliant. Very happy.
Have kayak will paddle
I bought a 2 person Kayak so I could have friends along too as well as being solo.
Used it once so far but only had it for a week.
Takes about 10 minutes to unpack and inflate add the seats etc. still need to mess with the seats as the front paddler doesn’t have much room for their feet but as I said before not had it long.
Light to carry if you are on your own.
Feels stable and enjoying it so far.
No issue with delivery.
I paid for next day delivery, no issue.
Good price I think for what you get.
Well worth it x
Excellent service
Excellent service, responded next day to my request for a spare part and shipped it out same day. After sales service second to none, this is the second time in 4 years I have had to contact them with an issue and they sorted out straight away. This is a company that clearly values its customers, would highly recommend.
Only used my canoe once but loving it
Only used my canoe once but loving it. Easy to assemble, very sturdy and lots of fun.
Excellent
Excellent! Birthday present for my son, he was delighted. Prompt delivery.
Good ordering and delivery but.....
Really easy to order and delivery was prompt, yet to open box as I have been a bit busy. Bit disappointed to see that days after I ordered the price was reduced and I could have bought it for £25 less :(
Excellent from start to finish
Excellent from start to finish. The price was brilliant for a start. Delivery quick and parcel left in a sensible place which is a bonus!
Kayak was surprisingly easy to inflate and put together, the pump is quick and accurate. The carry bag is huge so easy to stow a damp kayak quickly. I tried it tonight, a joy to use, I’m sure I will be able to use it without assistance.
Prompt and Efficient
Prompt and Efficient
What great customer service - Thank you Maria at Aquaplanet !

Odpowiedź od Aquaplanetsports
I’ve got the Aquaplanet Stinger board
I’ve got the Aquaplanet Stinger board. Beautiful board. But after six months the first board all the foam started to peel off. They had it back and it came back to me the same. It hadn’t been touched. So eventually I sent that one back again and got a replacement. Second board has been fab, until again just over six months and all the foam pad is coming off. But now I’m out off the original warranty I can’t get it fixed. They have sent me the glue tho to fix myself. So that’s good. But I’d say be careful as something must be wrong with their glue for the pads. Or am I doing something totally wrong ???
Easy to order delivered really quickly
Easy to order delivered really quickly. Great product
Superb products
Every purchase I have made from Aquaplanet has been good quality and the product information is spot on and accurate. The deliveries have been either on time or early and easily tracked to the nearest half hour I have had many happy hours using my board and would not hesitate to buy more products as I need them
Great company
Ordered a Rockit paddle board as a present for family member. Not used yet but fantastic value and quality. Arrived within a few days of ordering and the company kept me up to date with the process as well as sending valuable information about paddle boarding. Would buy again from this company.
Very high quality
Very high quality fins with fast delivery and excellent customer care with very quick response to messages. Highly recommend, and would definitely purchase from this company again, many thanks.
Excellent xompany
Excellent website. Easy to navigate and order. Very quick delivery and great follow up service. I have yet to try out my inflatable roof rack but I feel confident that it will be perfect and if in the unlikely event that there is a problem I am sure the service will be five star.
Good speedy service
Ordered and came within a couple of days in time, even during the Christmas rush, for a friend's birthday. Got it at a reduced price with online code, so very happy.
Great customer Service
I have given the rating based on our Customer Service experience. My query was dealt with straight away enabling me to order the SUP we wanted which was delivered within a couple of days.
We bought it as a Christmas present for our daughter so hasn't been used yet.
Very easy to order and rapid delivery
I was very happy with the lady on the…
I was very happy with the lady on the end of the phone when I was having problems trying to pay for my equipment, I rang the shop and she was sooooo patient with me as she talked me through it , I also received my boards within 2 days very happy .
Great communication quality product
Ordered as a gift
Ordered as a gift, really easy. To order via website and delivered on time with great communication at each step. Daughter very happy 😄
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