A&Q Beds & Furniture Recenzje 

145
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought a super king size TV bed with gas ottoman lift which was delivered and fitted yesterday. From the first WhatsApp message to install it was five star service. I went for the linen material and... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The product and quality of the bed is very good however, it took three deliveries to get it right. First they sent the wrong end of the bed and did not send the gas lift, screws etc and then parts wer... Zobacz więcej

Oceniono na 5 z 5

I’ve just got a super-king bed from A&Q - before we start on the product, the customer service is the best i’ve ever seen. From the start you have support and quick responses at even after working h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hi, The Owner (A&Q Beds) is the Man !! He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quali... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni

Napisane przez firmę

A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

145 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 23% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(145)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish, I messaged them on a Tuesday and it was delivered on the Friday, they answered any questions i had, with a fast response, great communication through out, the bed is stunning and just what we ordered, thank you for a great service. Will definitely order again when I need another bed.

11 października 2024
Opinia niezależna
Oceniono na 5 z 5

Purchased a single white plush velvet…

Purchased a single white plush velvet bed for my 10 year old, headboard is stunning was delivered within 2 days of ordering which was amazing!
The quality is beautiful it really does look just like the photos, easy to assemble also.
Also comes with a mattress which is comfortable.
Great communication from when I ordered to when it was delivered, the delivery guys were very polite and friendly.

Would 100% recommend a&q beds to friends and family

12 października 2024
Opinia niezależna
Oceniono na 5 z 5

Would highly recommend this company

Would highly recommend this company! I ordered a double ottoman gas lift bed with a mattress and both came when agreed and are of excellent quality and easy to assemble. Communication with the company has been excellent!

1 października 2024
Opinia niezależna
Logo A&Q Beds & Furniture

Odpowiedź od A&Q Beds & Furniture

Thank you so much

Oceniono na 5 z 5

Purchased a new bed went for the…

Purchased a new bed went for the maximum head board 90 inch but explained I had 94inch floor to ceiling and the guys made me one at this size for very little extra cost , speedy delivery and setup all ready to move in our new home.
Thanks guys

9 października 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant customers service…

Absolutely brilliant customers service 10/10 cause I must off asked them 1000 questions about all different beds and they answered every question with patience and politeness. I ordered bed Sunday night it arrived Tuesday but what can I say the bed is just stunning I'm in love ❤️ highly recommend A&Q Beds 💕💕💕

1 października 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service. Ordered a new bed, arrived as described, and delivered exactly when I was told it would arrive. Nice to deal with, polite, friendly, and very professional. Recommended to all.

10 września 2024
Opinia niezależna
Oceniono na 5 z 5

My experience was very good

My experience was very good. Very good communication, every question I had was answered and was updated with my bed during every step. The delivery was also on time and efficient. Any questions I had after receiving my bed was also answered. Overall great service, friendly customer service and amazing bed!

10 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Do not order fraudulent company!

Ordered a bed and received a silver bed instead of a cream colour. I said I wanted the fabric that I ordered and they said it would be £100 extra to change despite it being their error. I said I wanted my money back and only then they offered to change it. I chose a dark brown fabric to play it safe the second time around and they delivered a cream bed. They then blocked me when I raised the issue again. I wish I could add images. Dodgy that they only accept cash.

24 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Super king size

Amazing service from start to finish, got my bed 5 days after ordering. bed arrived earlier than expected delivery guys brought it up to the third floor not a problem, the bed itself is stunning, solid and well made, reasonably priced! Comfortable mattress also

4 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fastastic service

Fastastic service

I ordered a bed and mattress for my young daughter. The communication was excellent and a very easy ordering experience. Pleased with the bed and all the information received. The headboard arrived damaged but the company responded straight away and replaced it within a week. I would recommend this company. Thank you.

24 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Beautiful beds

I love my bed from A&Q beds, the quality is amazing! I would definitely recommend this company, their beds are amazing & will last many years!

26 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Best bed company have seen so far the…

Best bed company have seen so far the quality of the mattress even the material used for the bed is insane I’m very happy with my purchase their communication is excellent and delivery guy was very lovely and patient with my staircase that was a bit low 10/10 for this company

17 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Do not ordered from these people

If I could give minus stars I would, customer service is the worst I’ve ever received, Received a phone call @ 9am on the morning of our delivery to be told our bed would be delivered in an hour, 2 hours later I call to be told sorry we called the wrong customer, Bed finally delivered @ 7pm, the driver told us sorry you’ve got no fixings they’ve been stolen off the van, I called and sent messages via social media to explain that our bed had been taken down and if we were told earlier in the day we could have left it as it was, we went on to explain that my partner is disabled and she couldn’t sleep on the floor this was totally ignored, didn’t receive the fixings kit until 3 days later and the management didn’t even have the decency to reply to my messages other than to say your stuff will be delivered in a few days time, disgusting customer service !!!!!

10 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, easy, fast and pain free lol! Ordered my bed on the 1st of February it was delivered 5 days later, and to Belfast may i add, so straight foward! Absolutely love my new cream chenille king size bumper panel bed, gorgeous material and gorgeous to look at, also very straight forward to put together, will defiantly recommend and use again 💯 thanks guys

6 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Love my new bed!

Ordered a super kingsize bed from here. I love it! Highly recommend, great quality & friendly helpful staff! Fast delivery!

8 lutego 2024
Opinia niezależna

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