Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Zobacz więcej
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We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Zobacz więcej
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Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
2347 Weldon Parkway, 63146, St Louis, MO, Stany Zjednoczone
- 13147893169
We overthink pests so you don't have to.
4,4
Doskonała
153 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The technician …
The technician was very professional and made sure all my concerns were addressed and resolved.
9 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Karen,
Thank you for sharing your experience! We’re so glad to hear that your service professional was professional and took the time to fully address your concerns. At Aptive, we believe every visit should leave you feeling confident and cared for, and it's great to know we delivered on that promise.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same care and attention.
-Jasmine
Happy Again
Mike communicated clearly and I was able to meet him at the door. I shared my concerns and was able to address them, sharing pictures.
4 czerwca 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Laura,
Thank you for sharing your experience! We’re glad to hear that Mike communicated clearly and took the time to listen to your concerns. Sharing pictures is a great way to help us understand and address issues thoroughly, and it’s wonderful to know that collaboration made a difference.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide attentive, personalized service for your home.
-Jasmine
They are always professional.
They are always neat, courteous, friendly, & professional. If we see an area of concern they always spray that area extra thoroughly. We are happy with their work & service.
3 czerwca 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Evelyn,
Thank you so much for the kind words and for being part of the Aptive family! It means a lot to hear that our service professionals continue to show up with the care, professionalism, and attention to detail you deserve. We're especially glad to know that any concerns are met with extra focus -- that's exactly the kind of service we strive to provide. We're grateful to be your pest control partner and look forward to continuing to keep your home protected and comfortable!
-Jasmine
The Techs were great
The Techs were great. I don’t like the scheduling system. I didn’t get enough notice for an appt Aptive set for me. The notice was so late I could not reschedule Milne. I felt they came to my house way too often.
One time I was told I need to keep my appts so I meet my contract terms. My contract had expir d months ago. M
21 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Jean,
Thank you for your honest feedback—we really appreciate you taking the time to share both the positives and the frustrations. We're glad to hear our service professionals made a great impression, but we completely understand how the scheduling experience left you feeling overlooked. That’s not the kind of service we want anyone to walk away with.
You should always have plenty of notice and flexibility with your appointments, especially once your contract has ended. We're sorry this wasn’t the case and would love the opportunity to look into your account and clear things up. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can make sure everything moving forward is aligned with your preferences. You’re a valued part of the Aptive family, and we’re here to make sure your experience reflects that.
-Jasmine
Very knowledgeable and considerate…
Very knowledgeable and considerate concerning the problem
20 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Paige,
Thank you for your thoughtful feedback! We’re glad to hear that our team was knowledgeable and considerate in addressing your pest concerns. At Aptive, we truly believe understanding your unique situation is key to providing effective and caring service.
We appreciate having you as part of the Aptive family and look forward to continuing to support you. If you ever have any questions or need assistance, don’t hesitate to reach out — we’re here for you.
-Jasmine
They do a great job
They do a great job, are always happy to help, and are great at solving any problems that come up. They are well priced and we have not had any pests in the two years we’ve used them, all while using environmentally friendly products. We highly recommend Aptive!!
22 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Christy,
Thank you so much for your thoughtful review! We’re thrilled to hear that our team at Aptive has been able to keep your home comfortable for two years while using environmentally friendly products—that’s exactly the balance we strive for. Knowing we’ve helped create a comfortable, safe space for you means the world to us. We truly appreciate your recommendation and look forward to continuing to support you and your home!
-Jasmine
Useful information about procedures and…
Useful information about procedures and billing
15 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Barbra,
Thanks for the great feedback! We're so glad to hear the information we provided around our procedures and billing was helpful. At Aptive, we know that feeling informed is just as important as the service itself, and we're always here to make things as clear and straightforward as possible.
We appreciate you being part of the Aptive family and are always just a message away if you ever have more questions!
-Jasmine
Up until now it’s been really good
Up until now it’s been really good. But since April 14th I’ve had to call them back 3 times. Idk if you all got a bad batch or what.
10 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Laura,
Thanks for sharing your experience with us. We’re glad things were going well initially, but we completely understand how frustrating it must be to have to call us back multiple times recently. That’s definitely not the level of service we aim to provide. We’re committed to making this right and ensuring your home gets the protection it needs. If you’re open to it, we’d love to connect directly to address what’s going on and get things back on track for you. Please reach out to us at socialmedia@goaptive.com. Thanks for being part of the Aptive family—we truly appreciate your patience.
-Jasmine
No confidence.
I had the unfortunate experience of following one of their employees on the highway this morning in the St Louis area. The driver was very erratic with the vehicle operation, swerving beyond the lines of the lane they attempted to occupy.
I then noticed the registration of the car was 11 months expired, didn’t want to attempt to pass as I expected the insurance to be lapsed as well.
If you can’t keep a vehicle up to date, how bad are the internal operations?
13 maja 2025
Opinia niezależna
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Rob,
Thank you for bringing this to our attention. Safety on and off the road is something we take seriously at Aptive, and your experience is definitely not in line with the standards we hold for our team. We sincerely regret that this left such a negative impression.
We’ve already shared this feedback with the appropriate team to ensure the matter is addressed swiftly — from the vehicle’s registration status to the driving behavior you witnessed. That’s not the kind of representation we strive for, and we truly appreciate you taking the time to make us aware of it.
If you’d be willing to share any additional details (like the time or vehicle number), feel free to reach out directly at socialmedia@goaptive.com — it would really help us follow up thoroughly.
-Jasmine
DaQuan provides great service
DaQuan has serviced us this year and is an excellent communicator and service provider. I've yet to have a poor service since 2020. DaQuan is the best of the best.
1 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Jada,
Thank you so much for sharing this! It’s amazing to hear that DaQuan has continued the standard you’ve come to expect since 2020—his dedication to communication and quality truly reflects what we value at Aptive. We’re lucky to have him on the team, and even luckier to have you as a part of the Aptive family!
-Jasmine
Found out through your workers you were…
Found out through your workers you were putting more applications then what was called for suppose to be every 80 days and you came every month
6 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Jack,
Thank you for sharing your feedback. We sincerely appreciate you bringing this to our attention and apologize for any confusion regarding the frequency of applications. At Aptive, we always aim to provide services that align with your specific needs, and we strive for transparency in our communication. We’d love the opportunity to review your account and make sure we’re following the correct schedule moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can address any concerns and ensure you’re completely satisfied with our service. Thank you again for your feedback and for choosing Aptive—we’re here to help!
-Jasmine
-Jasmine
No one showed up or called
No one showed up or called. No service was performed and this is not the first time it has happened to me.
29 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Dan,
We sincerely apologize for the inconvenience you've experienced. It's frustrating when our service doesn't meet expectations, and we understand how important it is to receive timely and reliable service. Please know that we take your feedback seriously, and we'd love the opportunity to make things right. Could you please reach out to us directly at socialmedia@goaptive.com so we can look into this matter and ensure we reschedule your service promptly? Thank you for your patience and understanding. We are committed to providing the best experience possible moving forward.
-Jasmine
Worst Pest Control Service Company I Know!
They had my technician spraying for I don't even know what pests because it wasn't ANY of the pests I hired y'all to spray for! I hired y'all to spray for spiders, ants, roaches, fleas, ticks, wasps, etc. ALL pests! But they weren't having my technician spray for ants, fleas, and ticks, at least, when last Spring came (Spring 2024) and we ended up with a HORRIBLE flea INFESTATION! And because of finding out that y'all did us dirty on our pest control, I went out (July 2024) and pulled up one of the termite bait traps to see if y'all had conned us into a termite contract we didn't need on top of doing us wrong with the pest control. And sure enough, not one little bit of the termite bait has been touched! I repeated this with other termite bait traps over the months I've fought y'all to get the termite contract dropped and our money returned to us. And every time I've pulled another termite bait trap up, no matter how many months it's been in the ground, none of the bait has been touched! Which means y'all's guy LIED to us about having termites, in order to trick us into that extra contract!!! 😡 And though y'all have FINALLY ended our contract without continuing to try any longer to get MORE money from us y'all DON'T deserve, y'all still haven't REFUNDED us our money y'all LIED in order to obtain!!! So, NO I am NOT, at all, pleased with your services! And, I guess, I should've taken it as a red flag, the way y'all had me do my previous pest control service, Joshua's Pest Control, in order for y'all to have us hire y'all instead. Though, I have to admit, I wasn't pleased with their services anymore either the second Spring I had them hired for because there were pests I was starting see I shouldn't have had around still if they were still spraying for what I had hired them to spray for and it led to me making the, apparent, mistake of hiring y'all in their place. I basically fought y'all almost a year, just shy of it, to get free of the termite contract we should have never been in if y'all's guy hadn't lied about us having termites when we don't.
1 maja 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Shalom,
Thank you for sharing your feedback, and I truly understand your frustration. It's clear we let you down, and we sincerely apologize for the confusion and miscommunication surrounding your services. We take your concerns seriously, especially regarding the termite bait and the pest control issues you mentioned. This is certainly not the experience we strive to provide, and we regret that we did not meet your expectations.
I’m glad to hear that we’ve taken care of the contract, but I understand there’s still an unresolved issue with the refund. I would like to personally ensure that this is addressed. Could you please reach out to us directly at socialmedia@goaptive.com, or let me know the best way to contact you so we can resolve this matter to your satisfaction?
We value your feedback and are committed to making things right. Thank you for your patience, and I apologize again for the inconvenience.
-Jasmine
Efficient
People showed up when they said they would. They completed their tasks quickly and were gone in a very short time.
22 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Carl,
Thank you for sharing your experience with us! We’re so glad to hear that our team was punctual, efficient, and able to complete the service in a timely manner. At Aptive, we strive to make sure our customers receive top-notch service with minimal disruption. We truly appreciate your feedback and look forward to continuing to serve you!
-Jasmine
Was not home but all went well!
10 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Bob,
Thanks so much for sharing your feedback! We're happy to hear everything went smoothly, even while you were away. At Aptive, we work hard to make every service seamless and stress-free, and we're grateful to have you as part of the Aptive family.
If you ever have any questions or need anything, we're always here to help!
-Jasmine
Aptive service is always informative
Aptive service is always informative, on time, and efficient. I appreciate their communication!
4 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Jenny,
Thank you so much for the kind words! We're thrilled to hear that you've found Aptive's service to be informative, punctual, and efficient. Clear and consistent communication is something we really value, so it's great to know that's been your experience. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with care!
-Jasmine
Comprehensive Treatment
My overall experience with Aptive has been above average. They treat my home inside and out. I appreciate that they also treat my gardens. Although I am not a fan of auto-scheduled appointments, I usually don’t have a problem with rescheduling them when I need to.
9 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Mark,
According to your account, your next service is scheduled for May 2nd. The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
Professional Reliable Effective
Professional Reliable Effective. Love having a pest free entry way to my house. No bugs trying to nest above my entry door and patio door or trying to sneak in every time we come and go. Those treatments are a game changer in the Midwest.
15 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Lisa,
Thank you so much for the thoughtful review! We're thrilled to hear that your home's entryways are staying comfortable -- that's exactly the kind of peace of mind we aim to deliver. It's great knowing our treatments have made such a difference, especially in the Midwest where bugs love to sneak in. We're grateful to have you as part of the Aptive family and are always here to help keep things protected and comfortable year-round!
-Jasmine
Communication from the technician is…
Communication from the technician is great. The service is excellent also.
5 kwietnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Debra,
Thank you so much for your kind words! We're thrilled to hear that our service professional's communication and the service itself have met your expectations. At Aptive, we're committed to providing excellent service and clear communication every step of the way. We truly appreciate having you as part of the Aptive neighborhood!
-Jasmine
Texted ahead
Texted ahead, listened to me and my wife about trouble spots. Then worked through everything and took pictures of the trouble spots getting done. Then replied via text that everything was done. f
29 marca 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Mark,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our service professional was able to listen to your concerns and take the time to address your trouble spots thoroughly. At Aptive, we aim to provide not only efficient service but also clear communication every step of the way, and it is great to hear that our team delivered on that for you.
We truly appreciate your feedback and look forward to continuing to support your pest control needs. If there is anything else we can for you, do not hesitate to reach out!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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