Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Zobacz więcej
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We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Zobacz więcej
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Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
2347 Weldon Parkway, 63146, St Louis, MO, Stany Zjednoczone
- 13147893169
We overthink pests so you don't have to.
4,4
Doskonała
153 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’ve written about this before
I’ve written about this before. The tech that came is fantastic, and goes above and beyond. I request him every time. It’s the company policies, communication, and inconsistencies that I’ve had a huge problem with. So much that I was thinking about switching companies.
3 marca 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Scott,
Thank you for sharing your feedback. We’re glad to hear that your service professional consistently goes above and beyond, and having someone you trust and request each visit is exactly the kind of experience we hope to provide.
At Aptive, we also take your concerns about communication, policies, and consistency very seriously. We want every aspect of your service to feel seamless and reliable, and your feedback helps us identify where we can improve. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward resolving these concerns, ensuring your experience matches the high standard you’ve come to expect from your service professional.
We truly appreciate you choosing Aptive and for being part of the neighborhood we serve.
-Jasmine
Never a disappointment!
Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never been dissatisfied with any of the tech's who have been to our home.
3 marca 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Tom,
Thank you for sharing your feedback! We’re thrilled to hear that Christy consistently provides thorough, professional service and takes the time to explain her work and provide photos for your peace of mind. At Aptive, we take pride in having knowledgeable service professionals who communicate clearly and deliver consistent results. It’s wonderful to know that all of our team members who have visited your home have met your expectations, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Excellent service.
1 marca 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Tom,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with the service you received. At Aptive, we pride ourselves on providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.
-Jasmine
Aptive is excellent!
Aptive is an excellent pest control service. They are always timely, and the communication is fantastic! The technician was informative and very knowledgeable about the service.Since we have been using Aptive, we have had absolutely no issues with crawling and flying pests. I would highly recommend them!
28 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing such a detailed and positive review! We’re thrilled to hear that our team has been timely, communicative, and knowledgeable, and that our service has kept your home free from crawling and flying pests.
At Aptive, we take pride in providing thorough, proactive pest control while keeping our customers informed and confident in their treatment plans. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive to protect your home.
-Jasmine
Poor customer service
Poor customer service. They did pest control in the snow? I never saw them.
28 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Bill,
Thank you for sharing your experience with us. I completely understand your frustration with not seeing a service professional at your home, and I’m sorry for the inconvenience this has caused. At Aptive, we strive to provide reliable and effective service, no matter the weather, and it’s clear we fell short in your case.
We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your treatments are properly scheduled, and address any concerns you have. Your feedback is important to us, and we’re committed to providing the quality service and peace of mind that Aptive is known for.
Thank you again for letting us know, and for giving us the chance to improve your experience.
-Jasmine
Your employee was professional friendly…
Your employee was professional friendly and helpful.
20 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Jim,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional, friendly, and helpful. At Aptive, we take pride in providing courteous, knowledgeable, and reliable service so our customers feel confident and supported.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.
-Jasmine
Great technical, positive representatives
Nevaeh, was very professional, timely, and communicative. She let me know she was coming within the 1/2 hour. She greeted me, when I was outside, with just a positivity about her. Nevaeh provided a good summary of what she did on behalf off Aptive!
13 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Monique,
Thank you for sharing your experience! We’re thrilled to hear that Nevaeh provided professional, timely, and communicative service with such a positive attitude. At Aptive, we take pride in having service professionals who not only deliver thorough care but also make every interaction a pleasant and informative experience.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
They communicated via email when they…
They communicated via email when they were arriving. The day of, the tech texted me also. Upon arrival technician listed to my needs and did an awesome job.
6 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that our team communicated clearly and listened closely to your needs. It’s wonderful to know that your service professional was able to provide the thorough and attentive care we strive for at Aptive.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Affordable & friendly pest service
Friendly service & thorough pest control, indoors and outdoors. Yay bug-free!
12 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Ed,
Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly, thorough service both inside and outside your home. It’s wonderful to know you’re enjoying a protected and comfortable environment.
At Aptive, delivering effective, reliable pest control with a friendly approach is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
I have requested afternoon appointments…
I have requested afternoon appointments since I am not available during the morning. If I am not able to unlock the gated part of my house, the technician cannot service the rear area of my house. The tech came around 11 a.m. and he could not service the rear area of my house.
5 lutego 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Angela,
Thank you for sharing your experience with us, and for continuing to choose Aptive. We understand how important it is for your service to be scheduled during the afternoon so you can provide access to the gated area, and we can see how this visit falling in the late morning would be frustrating.
Your time and specific service needs matter, and this isn’t the level of coordination we aim to provide. Our team is always working to honor requested time frames whenever possible, and your feedback helps us improve communication and scheduling moving forward.
We truly appreciate you being part of the Aptive family and the opportunity to continue working toward a smoother, more convenient service experience for you.
-Jasmine
They are always thorough & friendly
They always show up on time very informative and all of their technicians seem to be knowledgeable and friendly and are able to answer any and all of your questions! I definitely recommend them
20 stycznia 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Deb,
Thank you for taking the time to share your experience with Aptive. We’re thrilled to hear our service professionals are consistently on time, knowledgeable, and friendly, and that they take the time to answer all of your questions. Providing reliable service and clear communication is what we strive for on every visit. We truly appreciate your recommendation and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.
-Jasmine
The Aptive employee sprayed where I…
The Aptive employee sprayed where I asked to have done.
8 listopada 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professional addressed the areas you requested and provided the service you needed. Listening to our customers and tailoring our work to meet your needs is very important to us. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.
-Jasmine
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Edmund,
Thank you for taking the time to share your feedback. We’re glad to hear that your service was thorough and handled courteously. Providing attentive, professional service is what we strive for at Aptive, and it’s wonderful to know our team delivered that experience for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
The pest control tech contacted me…
The pest control tech contacted me before arriving at my house asking about any areas of concern. After treatment, he sent me photos of areas treated, which is appreciated since I was not able to be home. I wish when Aptive sent a text with the date for treatment, there would be an option to reschedule to a date that I could be home for the treatment; so my back deck and sliding door could be treated. Deck not accessible from the outside.
14 stycznia 2026
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Bruce,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional reached out before the visit and provided photos afterward, as clear communication and thorough service are very important to us. We understand how important it is to have flexibility in scheduling, especially when certain areas of your home, like your back deck, need access. We’d appreciate the opportunity to review your account and work with you to find a time that ensures all areas can be treated properly. Please feel free to reach out to us directly so we can assist. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your feedback and your trust.
-Jasmine
No-Show
My only complaint is that twice, they did not show up for a scheduled service. The most recent was on 12/30/2025. I was at home all day and no one showed up.
30 grudnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi there,
Thank you for taking the time to share this with us. I can understand how frustrating it is to set aside time for a scheduled service, only to have no one arrive, especially when it’s happened more than once.
At Aptive, we know how important reliable scheduling is, and missing an appointment is not the experience we want for our customers. We’d like the opportunity to look into what happened with your 12/30/2025 service and make sure this is addressed moving forward.
Please reach out to us at socialmedia@goaptive.com with your service address so we can review the account and work toward a resolution. We appreciate you bringing this to our attention and giving us the chance to improve.
-Jasmine
Prompt helpful response to our report…
Prompt helpful response to our report of a mouse in our kitchen.
29 grudnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Martin,
Thank you for sharing your feedback! We’re glad to hear our team responded promptly and was able to assist with your report. At Aptive, we strive to provide timely and effective solutions while ensuring every visit is helpful and thorough. We truly appreciate you being a valued part of the Aptive community.
-Jasmine
Customer service is non-existent
I have called and been told TWICE now that my phone number and email were corrected and I would be notified ahead of time of service calls. None of that has happened. Corporate is worthless. Customer service is worthless. It shouldn't be difficult to change a number and email but apparently for Aptive it's like moving heaven and earth.
30 grudnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Dave,
Thank you for taking the time to share this. We can understand how frustrating it is to repeatedly request a simple update and still not see it reflected, especially when it impacts advance notice for service visits. That’s not the experience Aptive aims to provide, and we hear how disappointing this has been for you.
Accurate contact information and clear communication are basic expectations, and it’s concerning to hear this wasn’t resolved after multiple attempts. We’d like the opportunity to review what happened and make sure your information is correctly updated so this doesn’t continue. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and help get this sorted out properly. Your feedback is appreciated and helps us identify where we need to do better.
-Jasmine
Excellent customer service
Excellent customer service! Quality and concise communication from scheduling down to the tech prior to the visit explaining what will be done at the visit. Additionally adding photo verification of treatment completed
11 grudnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi there,
We’re thrilled to hear that your experience with Aptive has been excellent from start to finish! Clear, informative communication and thorough service are at the heart of what we do, and it’s wonderful to know that our scheduling process, tech visit, and photo verification all made a positive impression. Thank you for trusting Aptive to care for your home, we truly appreciate having you as part of our neighborhood!
-Jasmine
Great Service
Friendly and very good attention to detail , targeting all areas of our home to get rid of pests
10 grudnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Joann and Bill,
Thank you for sharing your experience! We’re thrilled to hear that our team was friendly and thorough, making sure to target all areas of your home to address pests. At Aptive, we take pride in providing detailed, effective service while keeping our customers informed and confident in the work we do.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Was in my workroom working on a project…
Was in my workroom working on a project and didn't even know that anyone had come to my home until I got a text message saying that they had been there. Nothing was left at the door.
3 grudnia 2025
Odpowiedź od Aptive Pest Control - Saint Louis
Hi Doris,
Thank you for sharing your experience. I can understand how concerning it must have been to come across a notification without realizing someone had already been at your home, and I’m sorry for any surprise or confusion this caused. That’s not the seamless experience we aim to provide for our Aptive customers.
We appreciate you bringing this to our attention, and I’ll make sure our team reviews our visit notifications and delivery procedures to prevent this from happening in the future. Your feedback helps us improve, and we value having you as part of the Aptive community.
-Jasmine
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